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Stores > StubHub.com
  • StubHub.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.50/10 1.50/10
    Chance of future purchase: Rating 1.41/10 1.41/10
    Shipping & packaging: Rating 2.34/10 2.34/10
    Customer service: Rating 2.92/10 2.92/10
    Return/Replacement policy: Rating 2.35/10 2.35/10
Voice your opinion! Review StubHub.com by clicking a star below.
Rating 2/10
1/5
2017-11-15

STUUBHUB ARGENTINA

"Este es un review para StubHub Argentina.
Compre dos entradas para ColdPlay uilizando mercadopago (único servicio de pago disponible).
La transacción quedo en espera sujeta a la aprobación del pago que puede demorar hasta 48 hs. Un pésimo standard de eficiencia en épocas digitales, además del hecho de ofrecer entradas para un concierto que empieza dentro de las 24 hs. Por supuesto que las entradas nunca llegaron.
Los servicios de chats y ayuda son iguales de ineficientes. Simplemente no les interesa atenderte. Si se llama al call center telefónico te informan de que solo se ocupan de ventas y te cortan la comunicación.
El Servicio en Argentina es pésimo, indigno de los tiempos contemporaneos, nunca más volveré a usarlo.
This is a review for StubHub Argentina.
I tried to buy 2 tkts for a ColdPlay Concert. I used a payment method called MercadoPago (the only one available on their website). The transaction was put on hold pending an authorization from MercadoPago that can take up to 48 hs. A lousy standard for digital times, specially when processing a simple credit card transaction. It is deceitful to offer tickets for a concert that starts in 24 hours subject to a process that can take up to 48 hs.
Of course I never got the tickets.
The chats and helpdesk are even worst, no one ever answers and if you call the callcenter they just answer that they are there for selling tickets and then they hang up.
This company policy is a complete disregard of the client, its like they are doing you a favor in selling the tickets. Their business motive screams “Its fine if you like it, If you don’t go some place else”. So that’s what I will do, never again buy anything from them again.
"


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Rating 10/10
5/5
2017-11-15

"Great experience. If you make something complicated simple people will use it and love it."


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Rating 10/10
5/5
2017-11-15

"I feel overall the experience was good."


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Rating 8/10
4/5
2017-11-15

"I know you’re a semi tech company but why the need to change something every year? It **** the ***k out of me. Much prefer receiving a check!"


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Rating 10/10
5/5
2017-11-15

"very easy to use, quick payment"


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Rating 8/10
4/5
2017-11-15

"very good but you should have a 10 minute cancellation window and total fees to buy and resale were over $50 too much"


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Rating 10/10
5/5
2017-11-15

"Excellent. So easy to use!"


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Rating 10/10
5/5
2017-11-15

"Easy to use, great service"


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Rating 8/10
4/5
2017-11-15

"This was my first time selling so I didn’t know what to do, sometimes instructions weren’t totally clear so I’d ask my friend who’s sold with you many times. I had physical tickets and there wasn’t much information on how to mail them, which sucked. Other than that, everything was pretty fair and relatively easy. It’s definitely easier selling a ticket on stubhub when it’s an expensive ticket!"


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Rating 8/10
4/5
2017-11-15

"Generally pretty good. I had more tickets to sell and was not made aware that there was a deadline to list them in reference to the concert date"


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Rating 10/10
5/5
2017-11-15

"I've been using StubHub for several years and still find it a little cumbersome to list my tix. The process is not intuitive and instructions are few to none. I always manage to get my tix listed and sold, but I think it could be an easier experience. I have not used other sites so I don't have a comparison. Maybe other sites are worse. Generally I am satisfied with SH but think the process of listing and changing prices could be better/simpler."


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Rating 10/10
5/5
2017-11-15

"Fast, efficient, and successful1"


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Rating 8/10
4/5
2017-11-15

"Ok, pretty pricey to sell in there"


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Rating 10/10
5/5
2017-11-15

"So easy! Really glad I found StubHub! I won't feel nervous about purchasing too many tickets in the future because I know I'll be able to pass them along through this great service."


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Rating 10/10
5/5
2017-11-15

"Great service, easy to use"


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