We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Squaremouth.com
  • Squaremouth.com Squaremouth.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33701
    •  
    • BUSINESS HOURS
      24 Hours, 7 Days A Week
      GENERAL PHONE
      800-240-0369
      FAX
      n/a
    • SUPPORT EMAIL
      questions@squaremouth.com
      SUPPORT PHONE
      800-240-0369

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.18/10 9.18/10
    Chance of future purchase: Rating 9.60/10 9.60/10
    Shipping & packaging: Rating 9.85/10 9.85/10
    Customer service: Rating 9.12/10 9.12/10
    Return/Replacement policy: Rating 9.50/10 9.50/10
Voice your opinion! Review Squaremouth.com by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2018-01-10

Help was provided in selecting a policy and I came away spending less than I had anticipated.

"The proof's in the pudding -- I hope I don't have to use the insurance, but I'll get back if I do!
"


No Avatar

Verified Customer
Rating 8/10
4/5
2018-01-10

Good comparison tool

"Made it easy to compare policies. Of course, wish it could have also provided a discount. I did get a document that had the wrong insurance company's name on it but everything else looked OK."

Rep reply posted Jan-11-2018

A rep from Squaremouth.com, squaremouth, has responded

“Hi

Thank you for purchasing a policy from Squaremouth, we are happy you found a policy that meets your needs!

We appreciate you taking the time to provide a review of your purchase experience, and I wanted to make sure we provided answers to your concerns regarding the price and your documentation.

Travel insurance is highly regulated and therefore it is illegal to offer discounts or incentives to purchase. This does mean, however, that all travelers can be sure the price they pay for coverage is the exact same price they would get directly with the provider, or through a travel supplier or agent. If a traveler ever feels as though the premium is high for the policy they are purchasing, we encourage them to call us, as our main customer service goal is to downsell. We are delighted to discuss your trip and your main concerns, then help you go through options to find a plan that fits your budget and your coverage needs.

I apologize for the confusion regarding your documentation. Some providers, including the company you purchased from, use a third party to provide some service, such as policy administration and Emergency Assistance. This can be why your documentation will include the name of the company handling that portion of your coverage.

Thank you again for your feedback. If you have any questions or would like us to review your documentation to advise which companies will be handling which services, I’m happy to help. You can reach me by phone at 727-260-5012 or by email at cleckie@squaremouth.com.

Carolyn Leckie
Customer Reviews Manager
cleckie@squaremouth.com


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-10

Easy Process

"I had found Squaremouth while researching trip insurance for a friend traveling to India . Their experience was positive so I used Squaremouth for a recent cruise to the Caribbean. I was able to select a policy from a company rated Aplus ( Best) with a five star user rating for about $500.00 less than what my travel agent quoted. "


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-10

Surprisingly appropriate policy for a reasonable price and underwritten by a major Insurance company.

"I usually take out emergency hospitalization and medivac insurance back home to San Francisco. I don't need the other stuff - lost baggage, cancelled trips, etc. Squaremouth gave me easy comparison chart and the policy I purchased (rather quickly) gave me the highest policy limits for a reasonable price. Decision was pretty clear and auick."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

Always easy and simple

"Easy and simple to search and sort out what was best for me for a travel insurance policy. Been using for over 6 yrs"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

I had a couple of questions

"This was my first time buying trip insurance. I had a couple of questions which were answered by the customer service representative on the phone. I had a bit of trouble getting to the rep, but once I did, she was able to answer my questions and I purchased the policy. I hope I don't have to use it.

"


No Avatar

Verified Customer
Rating 8/10
4/5
2018-01-09

No problems with online experience.

"Got just what I was looking for."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

Great experience

"Easy to understand and competitive pricing."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

Easy to compare policies!

"This was my second time to purchase. I needed a little help from a lady on chat to find what I purchased before, but she quickly helped me with that. Then I was able to compare and buy a less expensive policy. Very good website. "


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-09

Excellent

"Easy and less expensive and affordable. Good benefits and reliable"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-08

travel insurance

"found what seemed like a good deal."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-08

Easy to compare policies

"Easy to compare policies with the feature I wanted"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-08

Great customer service

"She answered all my questions I had. Very informative on what I should get and not be over insured for my trip."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-08

Good start!

"Very easy to get the level of trip protection I wanted. Remains to be seen, though, if I should have a claim."


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-07

Using the available Expertise

"When I fill out the form I think I'm making a good choice but I always call to verify my thoughts. About half the time I change my choice due to the expertise I receive from Squaremouth and they generally save me money.
I'm buying protection in case I need it and I want to make the right choice. Square mouth helps me get the right policy
"


Learn about Our Reviews

Share Squaremouth.com's store rating

Squaremouth.com is a Merchant Member! Learn more

Squaremouth.com is a merchant member
Squaremouth.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,490 merchant members.