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Stores > Squaremouth.com
  • Squaremouth.com Squaremouth.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33701
    •  
    • BUSINESS HOURS
      24 Hours, 7 Days A Week
      GENERAL PHONE
      800-240-0369
      FAX
      n/a
    • SUPPORT EMAIL
      questions@squaremouth.com
      SUPPORT PHONE
      800-240-0369

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.97/10 8.97/10
    Chance of future purchase: Rating 9.41/10 9.41/10
    Shipping & packaging: Rating 9.71/10 9.71/10
    Customer service: Rating 8.92/10 8.92/10
    Return/Replacement policy: Rating 9.13/10 9.13/10
Voice your opinion! Review Squaremouth.com by clicking a star below.
PegGrady's Avatar

Verified Customer
Rating 10/10
5/5
2017-11-22

Really easy to navigate and compare policies.

"I wish shopping for other forms of insurance was this easy and straightforward. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-22

"Always easy. I am a repeat customer and also recommend your site. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-22

easy experience and quality companies

"I have bought travel insurance many times, mainly for medical coverage outside the U.S. and also to cover cancellation charges. I had to make my first claim with Tin Leg and everything went smoothly with followup communication."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-21

Good service and good price.

"Have a phone with an agent, she is very helpful and friendly"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-21

I love Squaremouth

"I have used Squaremouth several times for travel insurance. It is informative, easy, one-stop shopping. I am confident that I am getting the best price for the best coverage. Thanks for doing the homework for me!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-21

Just what I was looking for

"I needed a limited purpose policy. Your coumsellor provided it to me promptly with full info. at a reasonable price."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-21

Always easy, always a pleasure

"This is one of the easiest websites I have ever used. The input is easy and the comparisons make it easy to choose."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-20

Easy to use

"I needed travel insurance and Squaremouth website was well-organized and clear. The filters help you get just what you want. "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-11-20

very helpful

"fast and efficient, thanks"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

it gave me what i needed.

"I needed trip cancellation and I found what i was looking For. Bought it and got a confirmation. Simmple"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Great Selection, Customer Service & Process

"I was looking for travel insurance at a better value than offered by cruise line, and found just what I needed through Squaremouth.com. Great selection of programs from many top-rated companies. I used the messaging utility to ask several questions before making my purchase decision; responses were prompt and on point. It was easy to complete my purchase through Squaremouth.com. I then went ahead and made a 2nd purchase through Squaremouth.com for another trip. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Great Website

"This was a breeze to set your traveling insurance parameters based on ages, needs, etc. comparisons were very concise and easily understood. Haven't taken the trip yet and hope not to use the insurance but feel very good about having it in case we need it. For years we purchased travel insurance from "insurance stores" and grumbled about the price. Make the comparison yourself...you will be pleased!"


No Avatar

Verified Customer
Rating 4/10
2/5
2017-11-19

Non attentive customer service agent

"I told the agent my trip was from Dec 3-22. She did everything on her side and sent me notification that my trip was Dec 22-22!
If I hadn’t brought this to her attention this would have been a big problem. Now I’m hoping this was really corrected, I’ve not received any notification that it has.
"

Rep reply posted Nov-20-2017

A rep from Squaremouth.com, squaremouth, has responded

“Thank you for taking the time to submit a review of Squaremouth.

We made a mistake and did not do our job correctly when you placed your order. I have looked into this issue and found that the following steps have already been taken to correct the situation:

Jody, the customer service representative you spoke with had immediately changed the information and noted on the order that she corrected the issue. After you purchased your policy at 3:08am on November 18th, Jody contacted TravelSafe at 3:31am to update your policy with the correct travel dates. I have confirmed with TravelSafe that your policy has the correct dates and another confirmation email will be sent to you today.

Please email me at ahaywood@squaremouth.com and let me know if you would like to set up a call to discuss your experience and how it was handled. I will be delighted to speak with you at any time.

After concluding my investigation, I have scheduled our customer service trainers to speak to all of our agents to make sure this doesn’t happen again.

Once again, we apologize for our mistake.


Amy Haywood
Customer Reviews Manager
ahaywood@squaremouth.com

Customer Service: 800-240-0369 - Available 24 hours a day, 365 days a year.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-18

Helpful Videos

"I have used Squaremouth several times, but the short, new videos make it easy to see how to answer the application questions."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-16

Good service, quality products

"I usually buy my travel insurances thru Squaremouth. Reliable, affordable, variety of choices. Luckily, my trips have been safe and didn't file any claims with the insurance companies. "


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