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Stores > SquareTrade
  • SquareTrade SquareTrade Elite Status
    • ADDRESS
      94107
    •  
    • BUSINESS HOURS
      Support: 24 hours, 7 days a week
      GENERAL PHONE
      1(877) 927-7268
      FAX
      n/a
    • SUPPORT EMAIL
      https://www.squaretrade.com/help
      SUPPORT PHONE
      1(877) 927-7268

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.14/10 8.14/10
    Chance of future purchase: Rating 8.07/10 8.07/10
    Shipping & packaging: Rating 8.30/10 8.30/10
    Customer service: Rating 8.18/10 8.18/10
    Return/Replacement policy: Rating 7.75/10 7.75/10
Voice your opinion! Review SquareTrade by clicking a star below.
Rating 10/10
5/5
2017-11-14

Square Trade was very responsive helpful to address our concerns and direct a path for resolution.

"Our sixty inch samsung TV developed internal epilectic electrical problems which led to eventual shutdown of unit. We contacted Square trade and they evaluated our problem which led to the assignment of a qualified technician to check and resolve. Technician was highly competent and understanding of the needs two senior citizens. One being a disabled Vet. It took a approximately seven business days to receive the correct parts to complete the repair. Once part supplies were in technician completed the job and TV is functioning like new."


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Verified Customer
Rating 8/10
4/5
2017-11-14

New android Phone

"My phone is old . It receives calls and drop calls, it does not hold a charge, or sometimes I cannot charge it all.
I had no trouble getting a new phone. Thank you Square Trade for a job well done in record time.
"


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Verified Customer
Rating 10/10
5/5
2017-11-13

Problem assessed

"My problem was assessed over the telephone and part ordered in a very timely manner and technician notified."


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Verified Customer
Rating 8/10
4/5
2017-11-12

Steam line

"Took care of issue quickly after some basic questions "


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Verified Customer
Rating 10/10
5/5
2017-11-12

They did a great job

"We had no problems from start to finish! And we where keeled informed every step of the way. "


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Verified Customer
Rating 10/10
5/5
2017-11-12

"Everything was great . Everyone that I spoke with listened and took care of me. Thanks to all that helped me..."


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Verified Customer
Rating 10/10
5/5
2017-11-12

Square Trade hasn't disappointed yet

"Always utilize Square Trade when buying electronics thru Amazon over the years. Have had to use them on 3 different occasions and each time was a great experience. "


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Verified Customer
Rating 10/10
5/5
2017-11-11

Square Trade is the Bomb!

"Easy to make a claim; professionally and quickly handled ."


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Verified Customer
Rating 10/10
5/5
2017-11-11

Excellent Customer Service!

"I was extremely pleased with how my claim was handled. It was completed swiftly and without any hassles. Very very satisfied. "


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Verified Customer
Rating 8/10
4/5
2017-11-11

Warranty on printer

"My results were good, only guy that answered the phone didn’t know what he was doing. I was on the phone for 35 minutes repeating the same thing over and over."


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Verified Customer
Rating 10/10
5/5
2017-11-11

Frustrated.

"Got calming reassurance that everything would be ok after experiencing Window 10 issues on my new computer. Nice man. "


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Verified Customer
Rating 10/10
5/5
2017-11-11

Excellent service..highly satisfied

"All my questions were answered .. happy with the service "


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Verified Customer
Rating 10/10
5/5
2017-11-11

Being taken care ofit worked out much better than I expected it to

"They replaced my phone and my new one came 1 day after they sent it."


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Verified Customer
Rating 10/10
5/5
2017-11-10

Toshiba TV remote problem

"Great job in trouble shooting the remote. "


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Verified Customer
Rating 10/10
5/5
2017-11-10

refund on faulty equipment

"Handeled quick and swift. "


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SquareTrade is a merchant member
SquareTrade participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.