• ADDRESS
    91311
  •  
  • BUSINESS HOURS
    6:00am - 9:00pm Mon-Fri PST, 8:00am-7:00pm Sat & Sun, Closed on National Holidays
    GENERAL PHONE
    1-877-289-7664
    FAX
    1-661-257-4737
  •  
  • SUPPORT EMAIL
    support@sonicelectronix.com
    SUPPORT PHONE
    1-661-670-2625

Payment options

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  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.40/10
Chance of future purchase: 8.03/10
Shipping & packaging: 8.53/10
Customer service: 7.22/10
Return/Replacement policy: 8.27/10
Click a star to Write a Review!
1/5
2018-08-24

Where's my order?

"I ordered a stereo/backup camera on 8/13/18 from Sonic Electronix with 2 day free shipping. It stated the item was in stock. On 8/15/18, I contacted Sonic Electronix because I had not received a shipping notice. They said it should ship that day. It did not. I received an email on the 16th that it should ship that day. I again called on the 17th, Eric assured me it would ship that day. The following week, I received an email asking me if it was a time sensitive order and I replied yes, it is a birthday gift. I have emailed them twice asking for a refund and received no response. Since the 17th I have been unable to reach them by phone. I filed a dispute with PayPal on the 20th which the seller has yet to reply. On Sonic Electroniz website they still show the item in stock and ready to ship. I feel scammed."

Helpful Cool

5/5
2018-07-27

Awesome customer service

"Joey S. You rock!!! Thank you for your time, your service was awesome, will recommend you guys to all my family and friends, awesome awesome service. John"

Helpful Cool

1/5
2018-07-17

Horrbile company. No customer service at ALL!

"Sent me the wrong item and missing items I purchased. Never returned my call or EVER answer the phone. WIll never do business again with them! Stay away"

Helpful Cool

5/5
2018-06-26

Love this site

"This is the only way to buy good prices and fast deliver "

Helpful Cool

1/5
2018-06-25

No one ever answers phonrs

"I called for 7 hours never a answer..left to message board never called back. Ripped me off on free install kit..they **** I'm done"

Helpful Cool

5/5
2018-06-23

Nice product

"Great communication and they gave great email updates."

Helpful Cool

5/5
2018-06-23

Excelente

"Muy buen trato y amable 10 "

Helpful Cool

5/5
2018-06-22

Great Service

"Top notch service! Have what you need and get it shipped to you in a very timely manner!
"

Helpful Cool

4/5
2018-06-20

It was alright.

"I purchased a subwoofer. I think I was egged on by the deal, but I'm not even sure I got that great of a deal. I worry because I don't know if it'll fit in my Golfs spare tire space like I'm hoping (I am trying to replace the Fender subwoofer that sits in the middle of the spare tire in the spare tire well. Anyway, I don't mind if I lose the spare tire really, but do hope I can keep the subwoofer under the trunk floor and not have it stick out. I heard somewhere the trunk floor to the bottom of the trunk is 7-8" deep. And I think the JL Sub Box and sub I ordered may be 2" to deep to sit flush. We'll see. Guess I won't know if I don't try."

Helpful Cool

4/5
2018-06-10

On time orders

"Well i have ordered many things from sonic electronix and have always gotten great service , well except this order from May 26th that i still have not received and it is the 10th of June . Like i said have always gotten my orders on time and in great shape , but this order they really have dropped the ball more than once it has been 15 days i don't understand . I requested sonic electronix to email me when the product was available and they did so , and i was rite on the order and the web site said their were 2 left and after i ordered the said item the web site said their were only 1 left and thinking to my self wow just in time the item in question is the big 3 upgrade by Belva . Like i said it has been 15 days and its Sunday the 10th of June. And since then i have ordered 2 more items , one of them on Saturday and the other on Tuesday and it has shipped and the Saturday order i will find out if it gets shipped out on Monday fingers crossed. Would really like to get my order from the 26th of May because this is holding me up from installing the $ 400.00 dollar alternator that sits in my garage like a big ol paper weight or door stop ."

Helpful Cool

5/5
2018-06-09

Fantastic!

"I was concerned because i didn't receive my shipment email but I call and your customer service quickly assured me I would have my product on time."

Helpful Cool

3/5
2018-06-06

Shipping Problems

"Paid for next day delivery ( showed correct day and before noon) and didn’t get order until Monday though I paid and extra thirty dollars plus. No response from customer service after emailing. "

Helpful Cool

4/5
2018-05-31

good service

"My order was shipped before expected, but by accident I was sent a different item by accident and when I went to return an item I could not get a hold of anyone in the call center. Otherwise I would recommend SonicElectronix to anyone the prices and amount of products are hard to beat."

Helpful Cool

5/5
2018-05-30

Amp

"I bought a Kicker 5 channel amp, excellent powerful amp."

Helpful Cool

5/5
2018-05-30

Excelent

"Been shopping here for years and never a problem. "

Helpful Cool

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