• ADDRESS
    92606
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    9492210037129
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    csc@smarthome.com
    SUPPORT PHONE
    18007627846

Payment options

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Online Ordering

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  • checkmark icon International Order
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Review History & Profile

Product & services pricing 7.11/10
Chance of future purchase: 7.82/10
Shipping & packaging: 7.61/10
Customer service: 6.05/10
Return/Replacement policy: 7.26/10
Click a star to Write a Review!
5/5
2018-08-07

Excellent products at great prices - whole home solutions!

"Smarthome provides quality products at great prices, and the best thing is you can get nearly everything you would need to completely update your home to Smarthome capability. From the controller hubs, to voice control (Alexa, Siri, Google devices), to the individual devices to build the entire system (light controllers, replacement switches, sensors, etc). It's a one-stop shop for creating your smart home."

Helpful Cool

5/5
2018-08-06

Great products

"I trust all the products that I've purchased form Insteion. "

Helpful Cool

5/5
2018-08-04

Works great

"Everything connect easily and works well with my Alexa system "

Helpful Cool

5/5
2018-08-04

excellent

" Gooooooooooooooooooooooooood!"

Helpful Cool

5/5
2018-08-04

Great products

"Ordered 4 Smarthome controllable light from Smarthome. They arrived quickly, have been installed, and work just like promised. "

Helpful Cool

5/5
2018-08-04

Shipped fast at the best price

"Ordered. Couponed. Received. Enjoyed."

Helpful Cool

5/5
2018-08-03

IP Camera purchase

"Everything went as expected. Purchase transaction was easy and deliverys arrived quickly."

Helpful Cool

5/5
2018-08-02

Great Price, Great Product, Great Service

"I purchased on of these video cameras because I couldn't believe that a product at this price could be any good. I was wrong. It is excellent and setup was very easy. It is feature rich with both onboard recording and the ability to capture from your mobile device in addition to detecting movement and notifying. I was impressed and purchased a second and when I had some difficulty getting it connected to my wifi I requested an RMA, which was approved within the hour and a return label sent, but during that time I made several more attempts and simply reset it to factory settings and starting over and it worked. I am impressed!"

Helpful Cool

5/5
2018-08-02

Great selection, excellent prices, fast shipping

"The title speaks for its self. Thank you"

Helpful Cool

3/5
2018-08-01

I liked their INSTEON technology a lot - BUT I really do not like Smarthome's business practices.

"Smarthome significantly overprices all their products in order to be able to promote "fire sale" discounts on a regular basis in order to keep product flowing through their warehouse. As such, if you invest in their technology standards (i.e. INSTEON) beware that when you have a specific need - you will overpay and should try to wait for the next sale. I personally am moving away from INSTEON because of this. Today with WiFi based technologies such as LED smart lights - my HomeSeer system can integrate with a lot more devices to get me out of the proprietary technical platforms - AND allow me to stop shopping at Smarthome since they do not value repeat customers nor offer discounts that apply to purchases in the way I like to buy."

Helpful Cool

3/5
2018-08-01

Defective Product

"The product stopped working as I was trying to program it. Customer service said to return to Amazon. Credit was given as soon as UPS scanned the return label. I'm satisfied."

Helpful Cool

5/5
2018-07-30

This stuff just simply works!

"The product is simple to install and simply works. You do need a natural wire for all switches."

Helpful Cool

5/5
2018-07-30

Excellent service

"Your company has provided excellent service and had promptly replied to my questions. Will definitely recommend you to others. "

Helpful Cool

5/5
2018-07-29

Happy with Smarthome

"Smarthome has always offered interesting high quality products at reasonable prices. They've always delivered what was ordered on time."

Helpful Cool

2/5
2018-07-27

Insteon Products General Review

"Insteon hardware (switches and wall sockets) are reliable as well as more innovative than other similar products on the market. I suspect that the majority of users do not make use of the innovative features. There is a group of features that involve the scheduling of functions. These scheduling features involve the use of the Insteon Hub, which you must purchase, and an Insteon application that is controlled via one's cell phone (iPhone or Android phone).
The Android cell phone application does work and offers a complex array or useful scheduling features. However the cell phone scheduling application is horribly difficult to use.
The iPhone application simply does not work. It reports the message "something is wrong."
Smarthome support has not been helpful.
The problem is not with Smarthome support. The problem is with the application software that supports scheduling. It is amazing that the Insteon hardware is so very good and that the application software which customers are forced to use is so awful.
"

Helpful Cool

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