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e.g. Such as Newegg | browse by category or see best/worst
great company to do biz with
"great product, fair price, fast ship!!"
"Really bad customer service and nobody answer the emails. If you ever decide to buy their products you will be by your own."
"Received product within days of ordering... Great Service"
"Priority shipping was 2 days late"
Customer service sucks at Smarthome
"If you love talking to India, getting a run-around, repeating your request dozens of times, having items backordered, then this is the place to shop! Outsourcing to overseas for your customer service is a really bad idea"
"excellent company customer service is excellent "
One cam is not working properly
"I open case trouble 58937 but wayting no come back to the reparation . 1week "
It got here on time.
"I ordered Thermostats and a relay. They all arrived promptly. I have not installed them yet."
Not As Advertised, but Still a Good Deal
"Smarthome broadcast an advertisement for a closeout deal on Insteon Cameras. It was a killer deal (maybe 60-70% off) so I grabbed one. Well, the next day I received an email that my order had been canceled because they were out of stock. The advertisement did say "subject to availability" but I think it would be better to just show the items out of stock when they run out, than to let the order go through, then cancel the order. However, they did give me a 50% off coupon and I found a similar camera. So it only cost me about $10-15 extra to get the Insteon camera I wanted. Overall I would rate them as very good. They tried to make-it-right and the product was delivered in a few days and was as-described"
As Horrible as it Can Get.
"First they ship me a dead out of the box camera, and then "customer support" hangs up on me."
Easy and Fast
"Ordered some refurb cameras - got here fast and up working!"
Refurbished Camers and hub
"I read comments of others about Insteon hibs and cameras. Smarthome had the cameras and hub for sale in a refurbished condition. Decided this would be a good and inexpensive way to start my security setup. The price was great. After three days of going thru the setup the cameras will not work thru in the wireless mode. Had an IT person try to get them to work in the wireless mode. No luck. I haven't decided to keep trying or to send them back."
"Can't use with alexa, though"
I hate smartpost, spam and constant emails.
"Smarthome was originally x10. You remember x10 the guys who sold terrible home automation and were notorious at spam? Well, that's mostly still true. Put something into your cart, a day later you get the "you forgot" email. A day after that you get the "get 10% off" email and a few days later you get another coupon offer. I've tried unsubscribing but it doesn't seem to work. While they are a good source for home automation products their practices are shady at best. Lastly they use smartpost shipping. That's where they have UPS or Fed Ex pick teh item up but have teh post office do teh delivery. In my experience that just takes longer. "
"Simple process, arrived when expected "