• ADDRESS
    11201
  •  
  • BUSINESS HOURS
    8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
    GENERAL PHONE
    (800) 952-1457
    FAX
    (718) 504-4448
  •  
  • SUPPORT EMAIL
    customerservice@smartsign.com
    SUPPORT PHONE
    (800) 952-1457

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.72/10
Chance of future purchase: 9.27/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-09-22

Eye Catching Signs

"This is the size I was thinking about for my use. Easy customization and preview."

Helpful Cool

5/5
2018-09-22

"Very efficient.
With my latest order (SMT-212949), can you please ship so I can receive by late on Thursday without an extra charge?
Janet Kyle
"

Helpful Cool

5/5
2018-09-21

Great customer service

"Is was easy to order and Albert on the live chat was extremely helpful."

Helpful Cool

5/5
2018-09-21

Great quality signage

"Second time ordering signs from SmartSign, very pleased with the quality and price!"

Helpful Cool

5/5
2018-09-19

"Most functional and intuitive website. "

Helpful Cool

5/5
2018-09-19

Great place for signs

"I used them before just what I ordered"

Helpful Cool

5/5
2018-09-19

"We are very satisfied with this product."

Helpful Cool

5/5
2018-09-18

"Very pleased with the signs that have already been perched."

Helpful Cool

5/5
2018-09-18

SignSign

"Thank You
Excellent customer Service
"

Helpful Cool

5/5
2018-09-17

Best Customer Service EVER!

"I contacted SmartSign because I had an old sign that already had a bracket attached to it. I inquired via LiveChat as to whether they had a post that could be used with it. I was referred to Customer Service. After sending a photo of what I had, I received several PROMPT responses telling me how I might go about removing the existing bracket (because it could not be attached to a post with the bracket that was on it.) George (the representative) had no obligation to help me with this "issue" and it did not involve a sale from the business... I was very impressed. (But, yes...it prompted me to get the old bracket off...and now I am buying the post and new bracket LOL...)"

Helpful Cool

5/5
2018-09-17

Quick and Easy!

"I was able to customize my signs easily, and the entire process was accomplished quickly!"

Helpful Cool

5/5
2018-09-17

very simple and intuitive ordering process

"Look forward to the products!"

Helpful Cool

5/5
2018-09-15

"very easy website to navigate "

Helpful Cool

5/5
2018-09-15

Pleasant ordering experience

"I'll know if this all worked out when the final product arrives. But designing the sign was mostly easy, the selections were good, and the check out uneventful. All in all a good experience."

Helpful Cool

5/5
2018-09-13

Good products, but insane shipping costs for Alaskans!

"I look forward to seeing these products and expect them to be very good. The experience on your web site was excellent. Your shipping costs to Alaska, however, are ridiculous!!! For a total weight of less than a pound you want over $140 to send it to Bethel, AK. You could mail it to me for less than ten dollars, maybe in a flat-rate envelope for about $6. You want me to pay you an additional $130 just to make it a little more convenient for you, so that UPS will pick it up and you don't need to mail it. Think again! Fortunately, I have a friend in the Lower-48 to whom you will ship this order for FREE. He will do your work for you and mail it to me. I am sure you are loosing many thousands of dollars of business from Alaskan companies because of your outrageous price gouging of us through your shipping charges."

Helpful Cool

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