• ADDRESS
    41017
  •  
  • BUSINESS HOURS
    Customer Service: Mon-Thurs: 8 AM to 11 PM Fri: 8 AM to 7 PM Sat: 8 AM to 5:30 PM Showroom: M
    GENERAL PHONE
    866-855-2284
    FAX
    800-682-6826
  •  
  • SUPPORT EMAIL
    sales@signaturehardware.com
    SUPPORT PHONE
    866-855-2284

Payment options

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Shipping options

  • checkmark icon UPS Ground
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  • checkmark icon Priority Next Day
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  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
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Other

  • checkmark icon International Order
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  • checkmark icon Customer Support
  • checkmark icon RMA Required
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Review History & Profile See full Rating history

Product & services pricing 6.67/10
Chance of future purchase: 6.67/10
Shipping & packaging: 8.33/10
Customer service: 6.67/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2013-01-25

"I recently ordered a pedestal sink from Signature Hardware. The shipment came in two boxes. The sink was delivered in perfect condition but the pedestal portion was broken in shipping. Customer Service asked me to send a photo of the damaged item and within 3 days I had a replacement in perfect condition. I love the sink and LOVED the ease with which Signature Hardware Customer Service addressed the problem. This was my first time ordering from this company and I will definitely use them again. 5 STARS!!! "

Helpful Cool

5/5
2013-01-24

"My order was well packaged and shipped FREE, which I really appreciated. It arrived on the exact day they predicted. The entire experience was very smooth. I feel good about recommending Signature Hardware to anyone."

Helpful Cool

5/5
2013-01-24

"The faucet I ordered is of very good quality and looks really nice. It arrived quickly, too."

Helpful Cool

5/5
2013-01-24

"On time and just what I ordered. Was a FIVE STAR rate.


*****
"

Helpful Cool

5/5
2013-01-23

"The online ordering was so easy and I was so surprised at the prompt delivery. "

Helpful Cool

5/5
2013-01-23

"The order was filled promptly and correctly; plus the quality of the vanity was excellent. I will keep Signature Hardware in mind for future needs."

Helpful Cool

5/5
2013-01-22

"Curtain is fine...could have been less costly...but overall, we are pleased."

Helpful Cool

5/5
2013-01-21

"I liked the fact that they told me the progress of my order, from receiving the order to delivery via tracking numbers. Good communication. I did not feel I sent my money to a black hole wondering where things went. Very good service and will use them again."

Helpful Cool

5/5
2013-01-21

"Love my faucets! They were shipped and delivered so fast I couldn't believe it!"

Helpful Cool

5/5
2013-01-21

"Items arrived quickly and in great shape! Just as pictured"

Helpful Cool

5/5
2013-01-21

"Quick service, thanks order was as described."

Helpful Cool

1/5
2013-01-20

"The Countertop quality is really awful.(this is the only product I ordered from them)
I ordered a 61 inch marble countertop for vessel sink, there are so many imperfections on the surface. The polish work was done terribly. Lots of cracks that did not get polished. There is even a corner missing. The quality of work does not deserve to what I paid for. In addition to that, the backsplash looks like it was take off from someone's wall just before they shipped to me. I can see glue in the back and a chipped edge. I will never order anything from them again.

You may asked why I did not return right away when I received this product. When I received this product they only open one side for us to check and then leave the whole thing in the garage. They did not unpack the whole thing for checking. I have to wait for several days until I have friends come over to lift the countertop for me then I can see those defects. Now I only order countertops from Home depot, at least the quality is always good.
"

Helpful Cool

5/5
2013-01-20

"They were very helpful when I placed my order and it arrived on time."

Helpful Cool

5/5
2013-01-19

"Faucet showed up in a few days!! "

Helpful Cool

5/5
2013-01-19

"My purchase experience with Signature Hardware was excellent. The towel rack I bought met my expectations and when I had a problem, they were quick to resolve it. I would recommend them."

Helpful Cool

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