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Stores > Shipsmart.com
  • Shipsmart.com Shipsmart.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      M-F 6am to 6pm PST, Sat 9am to 3pm PST, Closed Sunday
      GENERAL PHONE
      (866) 333-8018
      FAX
      n/a
    • SUPPORT EMAIL
      eservices@shipsmart.com
      SUPPORT PHONE
      (800) 554-5574

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Shipsmart.com by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2014-12-19

"Items were well packed and arrived intact. However delivery took place hours after the specified window, which meant that two large crates filled with packing peanuts had to be unloaded (by my family( in the dark."


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Verified Customer
Rating 10/10
5/5
2014-12-16

"I WAS SATISFIED WITH SHIPSMART.
BECAUSE ALL MY GOODS WERE VERY WELL PACKAGED, AND I DID NOT HAVE THE FULL MONEY BUT A STAFF FROM SHIPSMART, ANA, HELPED ME. SHE ASKED SHIPSMART TO BE PATIENT WITH ME UNTILL I GET THE ALL AMOUNT OF THE MONEY BEEN ASKED TO ME. AFTER ABOUT 6 , 7 MONTHS, I PAID AND I RECEIVED MY CLOTHES, EVERYTHING I SHIPED.
I WAS VERY HAPPY. I WILL ALWAYS USE SHIPSMART.

AMOS KOSSO
LAS VEGAS.
"


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Verified Customer
Rating 10/10
5/5
2014-12-12

"For some reason, I was not called in regard to my order being packed and picked up. So I called Ship Smart and they immediately got on it. My items were well packed, and arrived on time and without a scratch. I would highly recommend this service."


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Verified Customer
Rating 10/10
5/5
2014-12-12

"They did what they were supposed to do and did it well."


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Verified Customer
Rating 10/10
5/5
2014-12-12

"Outstanding service from pickup, preparation, shipping and delivery. High quality care for family heritage furniture!! A 2500 mile trip, without a scratch!!!"


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Verified Customer
Rating 10/10
5/5
2014-12-12

" Simply "The Best". The best service, the best people, and most importantly the best value.
Every expectation was exceeded and I will use them again when I have something that needs to be shipped.
I highly recommend "Ship Smart" and would recommend them to my family and friends which, in of itself, is probably the best recommendation of all.
"


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Verified Customer
Rating 10/10
5/5
2014-12-03

"We received our household shipment from California to North Carolina in about five weeks, which was a little slower than we had anticipated and our items arrived a bit dusty.

ALL items were in excellent condition, very well packed. The employees who picked up and dropped off our items were very courteous and professional. Phone support was very friendly and helpful. The price for services that we received from ShipSmart was half that of other competitors, so I couldn't be happier with their service.
"


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Verified Customer
Rating 10/10
5/5
2014-11-12

"First of all the gentlemen who came to our house were very professional and courteous. We were in awe with the technique that they used to protect the items being shipped. We were so surprised to hear that our items were delivered to our daughter within a week. Our daughter was also impressed with the people who delivered the furniture to her home. We highly recommend Shipsmart!"


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Verified Customer
Rating 10/10
5/5
2014-11-12

"delivered as promised
thanks
"


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Verified Customer
Rating 10/10
5/5
2014-11-12

"The customer service department was very professional and kept me updated on my shipment until it delivered. "


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Verified Customer
Rating 10/10
5/5
2014-11-02

"Easy, economic and no damage on schedule!"


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Verified Customer
Rating 10/10
5/5
2014-10-31

"Everything was performed as stated. All items were delivered in good condition."


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Verified Customer
Rating 10/10
5/5
2014-10-31

"My experience was only the very best. On the phone, I got price quote, very reasonable, day of pick-up, boys arrived and did a fine job. The arrival of shipment was days ahead of what we thought... and all arrived as requested.
Thanks for a great job.
JoAnn Colgan
"


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Verified Customer
Rating 10/10
5/5
2014-10-31

"was very happy with the customer service reps - they were extremely helpful."


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Verified Customer
Rating 8/10
4/5
2014-10-27

"I was VERY SATISFIED THANK YOU"


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Shipsmart.com is a merchant member
Shipsmart.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,462 merchant members.