90 reviews
9.99 / 10
  • ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    M-F 6am to 6pm PST, Sat 9am to 3pm PST, Closed Sunday
    GENERAL PHONE
    (866) 333-8018
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    eservices@shipsmart.com
    SUPPORT PHONE
    (800) 554-5574

Payment options

  • checkmark icon Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 6.67/10
Chance of future purchase: 9.17/10
Shipping & packaging: 9.17/10
Customer service: 9.17/10
Return/Replacement policy: 9.17/10
Click a star to Write a Review!
5/5
2016-09-03

Wonderful Movers and Great Customer Service

"The local movers that picked up my belongings in North Carolina and brought them to the Ship Smart facility were incredibly hard-working and careful in wrapping each item as if it were their own. Then, Ship Smart packaged my things in boxes and put everything on palets, with enormous care and shipped everything to Denver. The local transport company here in Colorado brought my shipment the last leg, and I was highly impressed with how professional, courteous, capable, and hard-working the mover was!
Everything arrived safe and secure!
And worry-free :-)
Throughout the entire process, customer service was top notch!
Claire or Samantha or Robert was in touch with me, or immediately responded to my questions via email or phone, so I was always informed and my concerns were always addressed promptly.

Thank you again for fine service.
"

Helpful Cool

5/5
2016-09-02

Out in the sticks move.

"Having Shipsmart move my shipment from Colorado to Delaware was the easiest move . Call them set it up , they take care of the rest. Price was extremely fair , the mover had to go way far out of town out in the so called sticks . I am extremely pleased with Shipsmart and would definitely recommend them to everyone.
Thank you Shipsmart.
"

Helpful Cool

5/5
2016-08-09

Ship Smart Rocks!

"Redwood Moving & Storage uses Ship Smart as our small move specialist. They have no weight minimums, making it easy and convenient for our customers who would like to ship a few pieces or a small shipment. Ship Smart Rocks! Thank you Ship Smart for your dedication to customer service. Its why we keep coming back for more! "

Helpful Cool

5/5
2016-07-25

Ship Smart was a Smart Choice for a Small Move

"Moving my mom across country from a condo in Florida to a retirement community in Oregon was a bit of a puzzle. It was a small move, but an important one - all her belongings, minus furniture or heavy things. I couldn't find a mover for a small move. I had talked through it with a bigger mover on the phone - that I was just moving belongings, I didn't know how many boxes yet, it didn't matter when they arrived it wasn't a rush - and that's when they referred me to Ship Smart. They took my stressful situation and made it smooth, easy and affordable. "

Helpful Cool

5/5
2016-07-25

What a relief!

"We had to make a move from CA to PA. We were very skeptical of moving services because of what we were reading of other peoples' experience.

Ship Smart was a blessing. From the first telephone conversation to the delivery of our possessions, they were easy to work with, peompt, courteous, and lived up to very promise they made. The delivery was on time, the items were packed securely, way beyond our expectations. They were easily accessible, rapid to respond and kept us informed every step of the way. I highly recommend Ship Smart for your next move. You will find them to be highly professional and excellent on execution.
"

Helpful Cool

5/5
2016-07-21

Excellent service

"Really good shipping company. Packed the couch well and was transported carefully. Delivered on time and kept me in the loop all the time. Will continue to work with them. Reasonably priced for the service I got."

Helpful Cool

5/5
2016-07-18

Ship Smart Helped me in a Jam!

"Ship Smart is a top-notch Moving Service in an industry where sometimes one doesn't know who to trust with their valuables.

I used a competitor initially because their Yelp reviews had been good. Little did I know that the original owner had sold his business to someone else who was a "questionable character" to say the least.

This other Mover picked up my furniture and kept them in his warehouse while emailing me a much higher cost than he had initially quoted ($1500 increase). I do understand that the final quote is once they weigh everything. But this Mover was only interested in getting LOTs of money and NOT concerned with me as the customer. He basically had me in a corner not willing to give up my furniture until I paid the much higher amount.

Then I called Ship Smart and they gave me a much lower quote and I asked them to pick up my furniture at this other Mover's warehouse. Within 2 days they got my furniture and shipped it and I received it within 10 days (including weekends). And they delivered everything in perfect shape and with a smile.

I will Always do future business with Ship Smart, and I recommend them highly. You can feel confident they will deliver your items in great condition, at a reasonable rate, and in a prompt manner
"

Helpful Cool

5/5
2016-07-18

Excellent Alterative to Regular Moving Company

"I have used these folks twice, shipping items I inherited from my parents from MA to AL. I didn't know what to expect but I was pleasantly surprised and impressed with the care they took to pack and package all the items. One was an antique secretary desk and it arrived in tip top shape. I would definitely recommend them to friends and would absolutely use them again. "

Helpful Cool

5/5
2015-11-18

"The Best Value for small shipment. I had called another moving company and they were way out of my price range. They referred me to Ship Smart. I will use them again"

Helpful Cool

5/5
2015-11-18

"I used ShipSmart to ship from Maryland all the way to Colorado and it happened in less than 6 days once I had sent them the paperwork, I was initially told it might take 2-3 weeks so this was great news! The over the phone staff was amazing to work with and I have already recommended this company to friends who are thinking about moving.

All in all, great experience.
"

Helpful Cool

5/5
2015-10-30

"They did a great job !!! Very professional and the process was easy, fast .and delivery was on time. I would definitely use their service again.
Mark
"

Helpful Cool

4/5
2015-10-13

"Good company for a small move. Anastasia was especially helpful in ensuring that my service went smoothly. Thank you. "

Helpful Cool

5/5
2015-10-02

"I used Ship Smart to transport my belongings from Boston, MA to Los Angeles, CA. The personnel courteous and attentive to my questions and needs at every step in the process. The pricing of the shipping was also very fair and my belongings arrived in immaculate condition. If I need to move again, Ship Smart will be the first people I contact! "

Helpful Cool

5/5
2015-09-12

"My experience with Ship Smart was great. I moved from Ohio to Oregon with only a couple hundred pounds worth of stuff (no furniture) to move. I was quoted a very reasonable price (it was the cheapest option I could find) and I was charged more or less that exact amount once my stuff was weighed. Everything arrived on time (within 4 weeks as I was told) and everything was packed extremely well, with nothing broken or damaged. I would definitely recommend this company, and might use them again in the future!"

Helpful Cool

5/5
2015-09-11

"Ship Smart is a terrific company to work with! I highly recommend them and will definitely use their service again in the future if needed. I had a piece of furniture shipped, which arrived quickly and undamaged. Furthermore, their staff was friendly and helpful. If you need furniture shipped, choose Ship Smart!"

Helpful Cool

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