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Stores > Seller1on1
  • Seller1on1

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!


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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Seller1on1 by clicking a star below.
Rating 2/10

Comes with its own bug supply....disgusting!

I purchased a NEW Sandalwood NK63 Electronic Solar-Powered UV Bug Zapper Insect Mosquito Killer through Amazon from the company Seller1on1and received the unit on Wednesday 4/20/16.

When it arrived the Sandalwood NK63 Electronic Solar-Powered UV Bug Zapper Insect Mosquito Killer box appeared to have been previously opened. On removing it from the bag in the box I saw a couple dead bugs in the bag and when I removed it I could also see more dead bugs in the bottom of the unit. Obviously USED!!! I'm guessing the previous owner didn't like it and sent it back to you and that is exactly what I did too. A refund was issued by Amazon. How can your company get away with this??? No quality control. I bought a NEW unit, not a USED unit with its own bug supply!!!! Amazon refused to post this review which I also don't understand.

Rating 2/10

Bait and switch pricing

"I began a purchase on Amazon. By the end of the checkout process the price had increased by $2. There was no warning. I did not and will not purchase from this company. Customer service is inaccessible via phone--either blank connection or voicemail box."

Rating 2/10

"I purchased a tablet at a discounted price from Seller1on1, when the tablet crashed after less then a week of use I contacted the seller to see what could be done. I was unable to restart the tablet and asked for them to replace the item or refund me my money. The seller sent me return label to their facility in Brooklyn, NY. As instructed I sent the tablet back to that address. I e-mailed the company and asked them for a case number so I could track the progress on the return. The only e-mail I received was a generic letter about me giving them time to process the return, that they receive thousands of packages a day and that when it was sorted that I would receive an e-mail from returns. I returned the package on the 26th of July and it "arrived" at their facility on the 27th, however the address was undeliverable to. I e-mailed the company after seeing this through the tracking number, it was a label e-mailed to me by the company, that I had trouble printing as it was, I even sent them screen shots of the tracking page. The company did not respond to the e-mail, when I requested my money back because I stated I was feeling scammed out of my money now, the company told me I needed to contact Amazon to get my money back. I was able to contact Amazon for a replacement tablet, but if I don't get the original one back in the mail I will be forced to pay the full price on that tablet in addition to the money I already spent on the first one. "

Rating 2/10

"The worst company to order from. First i pay for a new item these people send me a use one. Then after i return the item they say they never got. I get the tracking number of the package before throwing it away to make sure that they had received it. after two weeks waiting for my money. I emailed the company. They replied that they didnt received it. I told the person that i had already discarded the tracking number they reply was well that it we keep your money and the product. Dont ever order form this company. You cant talk to anyone just email."

Rating 2/10

"Terrible company. I ordered something from amazon and was double charged. I called to ensure it was cancelled. They sent the item any way and told me to return it. I sent it back over a month ago and they will not refund me. They are telling me they never received it. I asked for a phone number to tall to them and they provided me with a fake phone number."

Rating 2/10

"Horrible Company... After a purchase from them, they would NOT stop sending me email begging for positive feedback.. Even though the item I received was advertised as new in box, the box was damaged and had clearly been opened, and the product itself appeared used.

Don't get me wrong, I understand companies asking for positive feedback, but this became almost obsessive on their part, and I received more than one email a day for a while, even after asking them to stop. It took a call to Amazon who finally was able to get it to stop.

The harassment combined with the product condition not being as advertised make this a company I would not do business with again.

Rating 2/10

"Rip off Company!!! I ordered two small wall chargers at $9.99 ea. The product is OK but the shipping costs are obscene. They walked to the same inventory bin, grabbed two of the same items (which can be done with one hand), put them in the same envelope then charged $43.98 in shipping for 2 day. That's 21.99 each. Seems excessive."

Rating 2/10

"Very bad seller! I'm stuck with a paperweight because the power dock did not come with the power cord. I contacted the seller and asked them to send the cord. They refused!! They told me since Amazon shipped it that they would not send the power cord. The description and the pictures are a LIE! It did not ship in the Motorola box or with the power supply.I'm now dealing with Amazon because these turds refuse to do the right thing and send the power cord."

Rating 2/10

"really wish i would of done more research on SELLER1ON1 grrrr..order gifts for my 2 girls for x-mas and never got them its x-mas eve.and nothing so upset these gifts were my big ticket items and now x-mas well ba hum bug emailed twice no response not a sorry its sent out nothing and after doing some research found out im not the only one also from some other reviews it might just be a guy selling outta of his apt. lesson learned my first time online shopping and i thought i was being smart and safe read tons of reviews on amazon and was going nuts trying to make sure i was leaving enough time for items to reach me in time x-mas got everything in fact last of orders are coming today except from this guy damn he is holding the most important gift hope he gets shutdown and shown for the con artist he is"

Rating 2/10

just spoke with someone feom there. They told me my package will go out today and should have it tomorrow. If in fact i get it and it's what i ordered, i will update this reciew

Ripoff/Dream Crusher

I placed an order and it was not shipped when promised. This was my daughter's Christmas wish. When I emailed them asking when it would be shippin I was told it was out of stock but now have it and would be shipping soon. Days later when I emailed asking when it would be shipped and again was told it was out of stock and when they receive it they will ship it. Cannot get an honest answer from these people. They have no problem taking your money immediately though.
Comment 0

Rating 2/10

"I just received a battery for my LG Marquee and the damn thing was advertised as new. When i put it in my phone it does nothing. the battery is a dud your welcome for taking my money."

Rating 2/10

"Purchased a Samsung Sprint Epic 4G 3500 mAh Extended Battery + Cover

The product went bad after 30 days. The seller refused to help and also refused to help and referred me to the manufacturer. This wouldn't be a problem if they actually gave me the information to the manufacturer. Whenever I asked for the information, they just gave me the run around.

Please stay away from this seller and do not purchase their products. They are just short of an online scam site.

Rating 2/10

"Sold a used Jawbone Icon as new non-retail packaging.
Returned to Amazon. Fraudulently advertized as new non-retail but was initialized with a personal name.

Rating 2/10

"I'll make this short. I ordered a "new in box" blue tooth head phones bot instead I received a not working headset in a plastic zip lock bag. WTF this needs to be taken car of ASAP there will be more than a bad review from me! Please contact me."

Rating 2/10

"Here's an email between me and Seller1on1... judge for yourselves:

This is my Response to the email I got from them (Below) - Also, Seller1on1 still has done nothing to resolve the issue, other than offer me a $5 Amazon card to bribe me in to removing the negative feedback.


Hello Elliot

Seriously ! You’ve got to be kidding. Regarding your statement below: “we have not been able to reach you until now..” what is that supposed to mean? You haven’t tried until now, or you are intimating that I’ve been unresponsive. Obviously your email and mine both work, since this message got through without a problem.

Even more confusing is your statement: “Here at Seller1on1 we are obsessed with customer satisfaction…” Really??? The last message I got, over a month ago, said you were going to correct the problem right away. Mmmm haven’t heard from you in a month, and now you got the nerve to write me about how obsessed you are with customer satisfaction. It’s like pissing someone off, letting them sit for a month to think about it, and then asking them “are we still friends?” Screw you, I’m still dissatisfied with your customer service.

Obviously you have no clue what you are referring to when you say “To hopefully make you a bit more satisfied with your purchase…” If you knew that the problem was never corrected and that I never heard back from you until now, you would know that I’m completely dissatisfied with the purchase. And you want to make me a bit “more” satisfied. What….? Like by a factor of 2, 3, 10, 50? Multiply any of those by zero, which is my satisfaction rating, and let me know how much more satisfied I would be with my purchase???

And you want me to remove the negative feedback…. S#!#! I’m going to buy something from you again, just to talk S#!# about your company, and your piss poor email, which has now pissed me off even more!!!!

Best Regards


From: Seller1ON1 - Amazon Marketplace [mailto:XXXXXXXXXXXXXXXXXX@marketplace.amazon.com]
Sent: Monday, November 14, 2011 1:42 PM
Subject: Follow up to your amazon purchase with Seller1on1.

Good Afternoon,
My name is Elliot from Seller1on1. I am trying to contact you regarding the negative feedback on your transaction with us. Once again, please accept our sincere apology about the issues you have experienced. Here at Seller1on1 we are obsessed with customer satisfaction and would really like to try and rectify the situation for you to your complete satisfaction.

As we have not been able to reach you until now, we realize that you have probably already found a resolution by this time. However, as our reputation is very important to us, we would still like to try and make you feel just a little bit more comfortable about doing business with us. To hopefully make you a bit more satisfied with your purchase from us and with our level of customer service, we would like to offer you a $5 Amazon gift card. If this is acceptable, we would greatly appreciate it if you would let us know that you have removed the negative feedback by following the easy instructions so that we can email you the $5 Amazon gift card.

Please go to www.amazon.com/your-account.
Under "Personalization," in the "Community" column, click "Seller Feedback Submitted By You."
A list of all of the feedback left by you will display. Click the "Remove" link next to the feedback left for Seller1on1.

If there anything else that we can do, please do not hesitate to contact me.


For Your Information: To help arbitrate disputes and preserve trust and safety, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.

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