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Stores > Selectabed
  • Selectabed Selectabed Elite Status
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      800-667-1969
      FAX
      n/a
    • SUPPORT EMAIL
      email@reliefmart.com
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Selectabed by clicking a star below.
Rating 10/10
5/5
2017-10-02

JP

"The salesman I spoke with answered all my questions and assisted me with selecting a mattress that would fulfill my needs."


Rating 10/10
5/5
2017-09-29

Happy customer

"My husband and I went to Sit n Sleep in Agoura and happened to see Select a Bed in same center. We had never heard of this store and decided to check it out. Gerald spent a lot of time with us while we tried out every bed. We went home and researched the company and were very impressed with what we read. We went back the next day and spent more time with Gerald ( he's very patient and informative). We bought a Tri-Pedic memory foam bed. We spent less money than we would have spent at the other store and bought a truly quality product."


Rating 10/10
5/5
2017-09-27

Excellent customer service

"They allowed me to take my time, answered all questions, and were down right nice. The show room is HUGE! Bed selection extensive. They will work with you to ensure you get the right bed. I know that if I sleep on it for up to 120 days they will take it back, or help me to determine which other model may be better suited for me."


Rating 10/10
5/5
2017-09-26

Impressive customer service reflecting company culture

"After being disappointed by a competitor selling practice, I heard about Air pedic and gave them a call. Alec was impressive over the phone in care and technical knowledge. Coincidentally I then went to Agoura Hills on business and stopped at their showroom, where Jordan was equally helpful and helped me pick my new bed. Great experience!"


Rating 10/10
5/5
2017-09-26

Extremely helpful sales.

"Juan was very helpful. I had little knowledge when I called on Saturday. After some discussion regarding my back problems and trouble I've had with mattresses in the past, I decided to take the plunge on an Air-Pedic 700 Series King sized. So far I have nothing but a positive experience with the company and I look forward to the delivery.

Mike
"


Rating 10/10
5/5
2017-09-21

Excellent service

"We appreciated that Gerald educated us about the mattresses, but gave us space to make our decision."


Rating 10/10
5/5
2017-09-21

AWESOME SERVICE FROM JUAN

"Spoke to Juan yesterday to purchase a new adjustable king mattress. We have been looking for several weeks since our Sleep Number bed failed and due to the reviews, price and customer service decided on a Selectabed.
Our new mattress is in the making and should be shipping soon. The complete transaction was great!!
Thank you Juan.
"


Rating 10/10
5/5
2017-09-20

"I am so excited to receive my airpedic mattress! If it is the same quality as the customer service I have experienced so far, it will be amazing! I called three different times to ask questions and every employee I spoke with was kind, considerate and never pushy. HOW REFRESHING!! They made me feel like an important customer! "


Rating 10/10
5/5
2017-09-11

Mattress information

"very knowledgeable and friendly"


Rating 10/10
5/5
2017-09-10

Just what we were looking for and great service.

"We needed an extra long king split bed - which that "other company" couldn't offer. Trying to find options was difficult because, after visiting that "other company" it was the only thing that my search engine would find - until I searched anonymously. With Relief Mart I got to speak to a real person - ordered just what we wanted and two mattresses arrived on time - assembled and ready to go! Having owned an air mattress from the "other company" I can honestly say these are far better quality. Very glad we found this company."


Rating 10/10
5/5
2017-09-08

Excellent Customer Service

"Posted a large number of questions to at least three sales reps. Each time given very informative answers without the pressure to buy now or loose the price quote. I never felt out of place asking novice questions. Gerald and Juan asked what I was looking for in a bed so that they could assist in the choices and not just the highest priced items. What a fantastic shopping environment"


Rating 10/10
5/5
2017-09-07

Customer Service

"I have not received the bed yet, but the service has been outstanding. rapid response time during the quoting process, without being over baring, and very polite service during the ordering. So far I have been very pleased."


Rating 10/10
5/5
2017-09-07

Love our Mattress

"Great product! I definitely recommend this company! We had great service and ended up with a memory foam mattress for our daughter and could not be happier! "


Rating 10/10
5/5
2017-09-07

excellent customer service

"My customer service experience was awesome, it was handled with kindness and efficiency. I was treated as a person with respect. my transaction was handled in a timely manner with friendly chatter. the process of the bed and application was thoroughly explained to me, no hidden cost. and I was please with my sales rep. I look forward to a long relationship with the company."


Rating 10/10
5/5
2017-09-06

A Pleasure to deal with

"We had a Memory Foam/Gel mattress that was about 5 years old. Both my wife & I noticed that it was starting to sag in a few places. I was starting to have back issues again. So we started looking around at replacements. We had pretty much decided upon a decided upon a Sleep Number i8 bed. The cost was going to be about $4K or so. That was a big hit to the budget. I started looking around on the Internet for reviews, complaints, etc. I found that some other people had received free shipping, etc, from Sleep Number. I went back to the Sleep Number store. They were unwilling to discount further. So back to the Internet I went. I then came across Selectabed. I went thru the website to see what the product was. I liked what I was seeing. One of the features covered a short coming in the Sleep Number bed. It was the Multi Zone system. I liked being able to adjust that area independently of the head & feet. I filled out a request for quote on a Sunday afternoon asking for advice on what would be similar to the i8. Within a few hrs, I received a quote from Alec. Alec and I emailed back & forth probably in excess of 20 times & spoke over the phone 1/2 doz times as well over the next month or so before I actually placed the order. I really wanted to be sure of what I was getting as I was buying this sight unseen. Alec addressed all of my concerns. I placed my order & I am just waiting for delivery at this point. If you are thinking about buying a new bed. Call or email Selectabed, speak with Alec."


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