"Was contacted via e-mail by customer service to address registration quickly. "
"Excellent product and service"
"First time using website to purchase insurance for child's chromebook. Easy to do, not easy was registering other child's chromebook as its model was not on the list."
"easy n quick to purchase."
Fair and affordable
"I thought it’s going to be hard signing in but turned out easy"
"There are numerous models with similar, yet different numbers that are not on the computer."
"I wanted to purchase insurance for 3 school issued chrome books, but I have to purchase each one separately "
Second times a charm
"It took two attempts and lots of chats with GoCare to get my plan. First time the plan wasn't created but my account was set up. Next day I added the plan and it worked."
A nightmare to complete my purchase
"The site kept giving me errors with my credit card (which it eventually accepted) but every time there was an error it cancelled my order and I had to start from scratch. This meant re-ordering the same thing but then it would add it to my cart in addition the one that I had originally ordered - but it would not let me delete the old items in the cart since every time I tried to delete them it would again cancel my whole order - it was a vicious cycle."
Drop down menu did not work
"The online process would have been easier if the school provided the exact model of the IPAD. Also, the online tool did not allow me to choose a school. "
Stay away, they are a very unprofessional and not an insurance company!
"Company is very unprofessional and lacks the ability to provide professional customer service! Stay away! "
"Services was was very helpful."
"I was logged in signed up and done in less than 5!"
"HORRIBLE INTERFACE. Had to redo all the entries 4 times to get it to go through. FRUSTRATING!!!!!!!!!!"
"It was super easy and fast"
"Called Customer service prompt service and clear information and problem resolved. "
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