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Stores > Scrapbook.com
  • Scrapbook.com

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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Scrapbook.com by clicking a star below.
Rating 4/10

False advertising

"i ordered a real of seam binding $29.95 which i needed and as i was paying flat rate shipping of $7.95 i added a glue and crystal drops (which i really didn't need) these extra 2 items total $12.25. But then i get a mess to say @29.95 had been refunded ( with no explanation). I sent a mess to Suzanne at the store to say how disappointed i was and that i would not have ordered the other products if this was the case as the shipping charge makes these 2 items expensive. I have not had any reply. The online store showed they had supply so i am saying this is false advertising.
I ordered 7/11 and received these today 15/11 over a week just to come from WA to Vic, i order things from China with faster shipment.
I have told other crafters to use this site as they had the seam binding but i will make sure they are aware of my situation.
Evelyn Brown

Rating 10/10

Glad to be back!

"I believe I ordered a long time ago. I can't remember what I ordered, but then I kind of slid away from scrapbooking. Life takes a different path sometimes "

Rating 10/10

Everything and more

"This is my go to place for scrapbook supplies. My daughter and I spend hours looking for the perfect accent for our treasured books. "

Rating 10/10

"Very happy with purchase here. Got a pair of craft scissors Cutter Bee and some bazzill for some projects I'm working on. Decided what to get after emailing their customer service and asking for recommnedations.
After I ordered, I got a shipping notice less than 3 hours later. That was unexpected and so appreciated.
The products have been just what I needed. What more can I say?

Rating 10/10

"Great place to shop online. The website is easy to navigate, complete with examples of using their products, and loads fast. Prices are reasonable and shipping costs and time frames are good. The deal of the day and coupons to use on your current order are great! I would recommend this site to anyone interested in scrapbooking/crafting/card making. "

Rating 10/10

"EXCELLENT Customer Service. extremely fast email confirmation, plus order processes/shipped the next day. Scrapbook.com packages everything so wonderfully, nothing is ever damaged. AAA Rating. I will use them again."

Rating 10/10

"Good prices. Fast shipping. Would definitely shop again."

Rating 2/10

"Scrapbook.com misrepresented their products in the website's descriptions. When looking for scrapbook supplies, being acid free is critical.

When I left a review of the product, they will not post the review as the review is unfavorable and accurately describes the product.

Rating 10/10

"This is my first online shopping experience with Scrapbook.com - BUT only one of hundreds of transactions I have made on line this year with other companies. I would say - BY FAR - this was my best ever online shopping experience. I found the products were well catagorised (brand, type, colour, price)- and even when I looked up using one of these fields, I could then filter the results several times. After I placed my order, I recieved a follow-up email offering me suggestions of how & what to use the products for & some design ideas. When the order was shipped, I was notified it was on it's way AND it arrived in record time before christmas!! ONLY 10 days from placement to delivery across the world!! Beautifully packaged & all as ordered - 10/10 for SCRAPBOOK.COM - I'll be shopping there regularly now!!!"

Rating 10/10

"Love shopping at scrapbook.com. I use a couple different online scrapbook stores and I always get my stuff delivered very quickly from scrapbook.com and have never had an issue. they always have the newest products that other websites are sold out of. this is my first stop when shopping. "

Rating 10/10

"I love Scrapbook.com--they have most of the products I'm always looking for, but I do wish they had more "free shipping" coupons/promotions. I spent almost $100 and would have spent more but had to allow for the cost of shipping. It seems so discouraging to have a big list of items and have to remove some to allow for the cost of shipping. I would also order more frequently in smaller quantities if shipping weren't an issue. But overall, I like the products they offer and like the web layout."

Rating 10/10

"I placed an order for a product that I desperately needed, but as I just started my business and am trying to save on costs I do standard shipping.
I was so shocked at how fast my order reached me- Scrapbook.com is an awesome company!
This was my second order from them and I will continue to purchase from them in the future as well as highly recommend them to others.

Rating 8/10

"The Silhouette blades came fast and well packed. I'm very satisfied with the service. "

Rating 10/10

"My order experience was wonderful. First, I love the search tool on the website -- the predictive images helped me refine what I was looking for and discover product that I didn't know existed. My order came quickly and there were absolutely no hassles. I'll definitely be using Scrapbook.com for my craft shopping needs in the future. "

Rating 10/10

"Excellent customer service and super fast shipping. Everything arrived just as described.
Will definitely purchase from again!

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