• ADDRESS
    07006
  •  
  • BUSINESS HOURS
    Mon - Fri 9:00 AM ~ 8:30 PM EST
    GENERAL PHONE
    1-800-627-4368
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    customerservice@samsungparts.com
    SUPPORT PHONE
    1-800-627-4368

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-08-13

Needed Screws, Got Screwed

"Just needed 4 screws to mount my new (refurbished) tv. Had to buy $10 worth, then get stuck with TOO HIGH shipping charge of $6.75. $16.72 is a lot to pay for 4 screws!"

Helpful Cool

4/5
2018-08-13

"Was a little difficult finding the part I needed, although I ultimately did find it."

Helpful Cool

1/5
2018-08-13

Payment

"The PayPal connect kept coming back as an error so I had to enter in my card information on this site which im not really happy about. Im not sure if this is a legitimate site, but it was the only method I could find to order my missing items. Also didn't give estimated time if arrival for order. "

Helpful Cool

2/5
2018-08-13

NO PICTURES!!!!!

"How do you expect me to order the correct shelf without any pictures? The shelves in my frig are not labeled. This is confusing and I do not want to pay additional shipping if i have to exchange the item. GET PICTURES!!!!"

Helpful Cool

4/5
2018-08-13

First order

"Pleasant first experience"

Helpful Cool

5/5
2018-08-13

Quick and easy

"The process was quick and no hassle at all."

Helpful Cool

5/5
2018-08-12

Great Resource

"Only place I could find this part. A similar replacement on EBay was over twice as much. "

Helpful Cool

5/5
2018-08-12

"Quick and fast very simple and easy to find part"

Helpful Cool

4/5
2018-08-12

New smart tv remote

"Ordering was fine and easy but I felt the remote was expensive."

Helpful Cool

5/5
2018-08-12

got what i came for

"only problem is I did not see how to get to this site from main Samsung site. chat let me to it. once here, it was simple"

Helpful Cool

5/5
2018-08-12

remotely lost

"My remote was lost in a recent move. Online chat resolved it very quickly. "

Helpful Cool

5/5
2018-08-12

"Parts were easy to find and in stock for shipment."

Helpful Cool

5/5
2018-08-12

Great site & Super Easy

"After speaking to a specialist, super easy to order what I needed!"

Helpful Cool

5/5
2018-08-11

Easy order

"The water filter was easy to order. I hope it solves the problem that my refrigerator won't dispense water. Samsung tells me the 2 filters I bought from Lowes are defective and assured me there would not be a problem with a filter bought from their parts department."

Helpful Cool

1/5
2018-08-11

Shipping $ almost = to part

"Shipping is way over priced- almost as expensive as the overpriced parts "

Helpful Cool

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