We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SWFA
  • SWFA SWFA Elite Status
    • ADDRESS
      5840 E. US Hwy 287
      Midlothian, TX US
      76065
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      972-726-7348
      FAX
      n/a
    • SUPPORT EMAIL
      swfa@swfa.com
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review SWFA by clicking a star below.
Rating 4/10
2/5
2017-07-15

First buying experience not so good

"First time buyer at swfa. First contact was a price match request submitted online from their site. Didn't receive a response. After the third day of waiting, I sent them an email asking about my price match request . No response.
The item I wanted became on sale. Decided to give them a try and place an order for an in stock item.
After 8 days of no shipping confirmation, I called that to ask if my order had been shipped. I was told that the warehouse was behind on orders and my order should ship within a week. Another week!!!
It took 9 days for swfa to finally ship my order.
Unfortunately, three strikes and you're out swfa!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-01

Great customer service!

"No endless automated phone system hereā€¦"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-03

Best scope I've ever had!

"SWAF had one hell of a Black Friday sale on the SWFA SS models that came with scope rings and a level. It was a deal I couldn't pass up. I was at first worried because I didn't know much about the company, but I've heard nothing but great things. I couldn't be happier with my purchase."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-02

Good customer service

"Although the item was listed as available SWFA sent me a notification that the item was no longer available but gave me the option to wait for the item to be in stock; cancel the order or replace the order to a different item in stock. This makes a big difference in getting what you need in a timely manner. Thank you "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-31

real slow

"called customer service to ask what was taking so long 2 weeks after ordering scope & paying $14.35 for shipping , they stated that they were all backed up, yeah right.. guy I spoke to said he would refund my shipping costs which they did,nt do so I,ll never order anything from these lying %#$@ again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-31

Quick delivery

"I've used SWFA a few times over the years. Customer service with any issue was resolved to my satisfaction. I will continue to shop here."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-31

Very Impressed

"I received my new scope within two business days. I like the prompt delivery, especially when ordered early in the morning on Black Friday."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-30

would recommend

"Very satisfied, great customer service, they warrantied my old swfa bmg scope and gave me credit toward a new scope. Happy!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-29

Great service

"Could believe how fast delivery was
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-28

SWFA SS should be for Super Scope

"I wish I would have discovered this company years ago. It would have change a lot of my scope choices over the last 30 plus years. I have bought 4 SWFA And will buy more. I love there recticle, warranty and price!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-28

Very Professional Staff

"Turns out one item that I had ordered was actually not in stock. I promptly received an email from them explaining that I could leave the item on backorder, substitute the item for another similar item or cancel the backorder. I choose to substitute the item for another. I then received another email stating that the substitution had been made and the tracking number was provided.
Great communication from the store's employees.
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-27

No Stuff

"Not sure what to write when order never goes through do I cancel order or just wait?"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-27

No problems at all

"Great product and timely delivery"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-27

Best price in town

"After I shopped around for this 2X7X42 Vortex I could not believe the savings"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-27

Sig Sauer Tango 6 Scope

"Customer service was Outstanding, working out an issue with Wendy was very pleasant. Wendy was professional, easy to talk too and sincere in working out my issue. They sent out a replacement scope 2nd day air before I returned the original scope. I absolutely will check their web site first before I go somewhere else next time I need optics. A pleasure to deal with. Thank You "


Learn about Our Reviews

Share SWFA's store rating

SWFA is a Merchant Member! Learn more

SWFA is a merchant member
SWFA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.