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Stores > Rugs.ca
  • Rugs.ca Rugs.ca Elite Status
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    Shipping options

    • option not available UPS Ground
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 8.90/10 8.90/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 8.43/10 8.43/10
    Return/Replacement policy: Rating 7.97/10 7.97/10
Voice your opinion! Review Rugs.ca by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-02-19

Looks perfect in our space.

"Great looking rug. Only one we could find at the large size we needed for a affordable price. Looks better in person! "


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Verified Customer
Rating 4/10
2/5
2018-02-19

Not sure I'd order again

"delivered on time.
Rugs still very wrinkled. I ordered rugs from wayfair - they were not wrinkled
Color is way off from photo much lighter.
Cust Service told me Fedex would need a signature so I took time off work
Fedex did not require a signature and left the rugs
"


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Verified Customer
Rating 10/10
5/5
2018-02-19

Exactly as shown

"Very pleased with the overall experience."


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Verified Customer
Rating 10/10
5/5
2018-02-18

As expected

"Shipping time was good and rug looked like the photos. "


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Verified Customer
Rating 10/10
5/5
2018-02-18

very positive experience!

"a very positive online shopping and delivery experience with Rugs.ca. Area rug was just as photo shown"


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Verified Customer
Rating 10/10
5/5
2018-02-18

Good Value

"Rug is great quality for the price. Delivery in a week! Would definitely shop here again!"


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Verified Customer
Rating 10/10
5/5
2018-02-18

Top Notch!

"The rug arrived, timely and as described. Easy peasy!"


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Verified Customer
Rating 10/10
5/5
2018-02-18

Beautiful rug, quick delivery

"The online ordering process was easy and rug arrived within a few days. The quality is excellent and the rug is very soft. Colours true to the image on the site. Looks great!"


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Verified Customer
Rating 10/10
5/5
2018-02-18

Excellent service!

"I would suggest everyone order online to rugs.ca
"


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Verified Customer
Rating 10/10
5/5
2018-02-17

Beautiful rug, just what I was looking for.

"Love the selection, great service, great price. "


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Verified Customer
Rating 10/10
5/5
2018-02-17

Great rug & service

"I originally purchased an 8x5 rug and was sent a 3x5. I emailed customer service with a photo of the rug and label. They immediately sent the correct size and let me keep the rug they mistakenly sent at no extra charge. Shipping was fast as well.

The rug itself is exactly as pictured and what I was expecting. Not the thickest but looks fantastic. I recommend purchasing the rug pad if you’re going to use it on a hard floor.

Very satisfied with the rug, customer service and shipping time.
"


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Verified Customer
Rating 10/10
5/5
2018-02-17

unexpected burst of colour

"This is the first time I have purchased an area rug online. I wasn't looking for an area rug but I was on a website that pictured the rug which I subsequently purchased. The rug is exactly as pictured and I am thrilled with the bright, attractive colours of the area rug and I would certainly visit the rugs.ca website in the future."


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Verified Customer
Rating 10/10
5/5
2018-02-17

Our 3rd Rug!

"Great products ... fast delivery ... no problems ..."


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Verified Customer
Rating 10/10
5/5
2018-02-17

Buying a rug

"From the price to the quality, to the online customer service and delivery on time. Everything went according to plan and I love the rug itself. So big thumbs up!! "


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Verified Customer
Rating 10/10
5/5
2018-02-17

Great!

"exactly as shown and awesome"


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