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Stores > Rugs USA
  • Rugs USA Rugs USA Elite Status
    • ADDRESS
      8 Santa Fe Way
      Cranbury, NJ US
      08512
    •  
    • BUSINESS HOURS
      Monday through Friday 9:00 am-11:00 pm EST. Saturdays 10:00 am - 5:00 pm.
      GENERAL PHONE
      609-447-4515
      FAX
      800-681-8138
    • SUPPORT EMAIL
      info@rugsusa.com
      SUPPORT PHONE
      609-447-4515

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • checkmark icon Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.34/10 9.34/10
    Chance of future purchase: Rating 9.44/10 9.44/10
    Shipping & packaging: Rating 4.50/10 4.50/10
    Customer service: Rating 9.14/10 9.14/10
    Return/Replacement policy: Rating 3.75/10 3.75/10
Voice your opinion! Review Rugs USA by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2018-01-14

"Very happy with coupons! "


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Verified Customer
Rating 10/10
5/5
2018-01-14

HUGE Selection

"So many options it was almost overwhelming! Lots to choose from though. Loved the ability to see various rugs in rooms on the website."


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Verified Customer
Rating 10/10
5/5
2018-01-14

"I enjoyed the reviews and customer photos of the product. "


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Verified Customer
Rating 10/10
5/5
2018-01-14

Happy with the process, waiting to see the product.

"I was happy to get such a good discount on a rug that I hope is going to be fantastic."


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Verified Customer
Rating 10/10
5/5
2018-01-14

"Website was easy to use, so excited for my rug!"


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Verified Customer
Rating 10/10
5/5
2018-01-14

Great selection, LOVE the “see in room” option

"Great experience so far, look forward to getting my rug!"


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Verified Customer
Rating 8/10
4/5
2018-01-14

"RugsUSA had versions of each type of rug I hoped to find. I was able to find cheaper options here that met the design standard I had envisioned."


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Verified Customer
Rating 10/10
5/5
2018-01-14

Great rugs. Great prices.

"I have purchased numerous rugs from Rugsusa.com and have never been disappointed. "


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Verified Customer
Rating 10/10
5/5
2018-01-14

Easy & Variety

"Very easy to use, a ton of rugs to choose from at reasonable prices."


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Verified Customer
Rating 8/10
4/5
2018-01-14

Just finished shopping - haven't received rugs yet

"Website was good. Lots of options. Product selection filters were a little hard to deal with.

Will check back once I see the equality of the products.
"


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Verified Customer
Rating 10/10
5/5
2018-01-14

"Tricky to navigate website, but found what I was looking for eventually. There are just so many products!"


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Verified Customer
Rating 10/10
5/5
2018-01-14

"I am ecstatic I finally found a rug that still looks expensive but was cheap enough I could talk my husband into buying! "


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Verified Customer
Rating 10/10
5/5
2018-01-14

"loved that I can see it in my room!"


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Verified Customer
Rating 10/10
5/5
2018-01-14

3rd rug through Rugs USA and love them all!

"I can't tell you how satisfied I am with all of my purchases through RugsUSA!"


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Verified Customer
Rating 10/10
5/5
2018-01-14

Great Rugs!!

"Bought several rugs from here. All great quality and even better prices. "


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,494 merchant members.