rugsusa.com
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48,710 reviews
9.36 / 10
  • ADDRESS
    8 Santa Fe Way
    Cranbury, NJ US
    08512
  •  
  • BUSINESS HOURS
    Monday through Friday 9:00 am-11:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    GENERAL PHONE
    609-447-4515
    FAX
    800-681-8138
  •  
  • SUPPORT EMAIL
    info@rugsusa.com
    SUPPORT PHONE
    609-447-4515

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • checkmark icon Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 9.37/10
Chance of future purchase: 9.45/10
Shipping & packaging: 5/10
Customer service: 9.12/10
Return/Replacement policy: 1.79/10
Click a star to Write a Review!
5/5
2018-06-17

"I always buy from rugsusa. "

Helpful Cool

5/5
2018-06-17

"This is my fourth rug from rugs USA. I’ve been very happy with my previous purchases "

Helpful Cool

5/5
2018-06-17

yyyeeeahhhh

"I've been looking around for a rug for some time and I could not find anything that I loved that was not horribly expensive. I found so many I liked that I could afford that it was hard to choose."

Helpful Cool

5/5
2018-06-17

Great experience

"I had a great experience with Rugs USA. Their user interface was very easy to navigate and I loved the capability to see your rug in your room. "

Helpful Cool

5/5
2018-06-17

love Rugs USA

"This is my second time ordering rugs. The process is easy and returns are not a problem. I will always check with Rugs USA before purchasing a rug!"

Helpful Cool

5/5
2018-06-17

"Best price anywhere! Will absolutely shop here for my next rug!"

Helpful Cool

5/5
2018-06-17

"My sister reccommended your rugs, I love the one she has in her house so when I bought my new home I knew I wanted to get a rug from here. Love the price for this quality of rug!"

Helpful Cool

5/5
2018-06-17

Innovative and smart way to shop for rugs online!

"Love the ability to see a rug in your room before making a purchase! Competitive prices and website is easy to navigate!"

Helpful Cool

5/5
2018-06-17

"I have ordered several times with rugs USA. I have always been pleased! Quick shipping and beautiful rugs at a great price."

Helpful Cool

4/5
2018-06-17

"So far i like the web site. Excites to get my rugs."

Helpful Cool

5/5
2018-06-17

We love their rugs and service!

"We recently moved and bought the majority of our rugs from here. We are very happy!"

Helpful Cool

5/5
2018-06-16

Great deal!

"Very durable and great looking for the price."

Helpful Cool

5/5
2018-06-16

Beautiful selec

"Found runner I have been shopping for several weeks. Anxious to see rug in my hallway "

Helpful Cool

5/5
2018-06-16

Great Coupon + Free Shipping = Happy Customer

"Love the deals that Rugs USA has and that I received free shipping on top of the 45% off coupon! Can't wait to get in the rug and try it out! It had great reviews on vibrant, but soft colors and high quality materials."

Helpful Cool

5/5
2018-06-16

First time customer

"You have a very good selection of rugs and seem to be reasonably price. Will come back again."

Helpful Cool

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