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Stores > Rugs Direct
  • Rugs Direct Rugs Direct Elite Status
    • ADDRESS
      116 Featherbed Lane
      Winchester, VA US
      22601
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Monday - Friday 9:00 AM to 6:00 PM Eastern Time
      GENERAL PHONE
      (888) 464-1447
      FAX
      (540) 662-0063
    • SUPPORT EMAIL
      info@rugsdirect.com
      SUPPORT PHONE
      (888) 464-1447

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 9.37/10 9.37/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Rugs Direct by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-02-20

Website is easy to use and fast

"Lots of search limiters for more efficient searching. Plenty of rugs to choose from and great prices! "


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Verified Customer
Rating 10/10
5/5
2018-02-20

Great Way to Shop for Rugs

"This is a fabulous way to shop for rugs. It's so easy to input parameters (i.e. blue wool) and scroll pages on-line to select your rug. No more going to department stores or rug companies and enduring sales pitch and rugs being flipped off a big pile. Love it!"


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Verified Customer
Rating 10/10
5/5
2018-02-20

"Your prices can be beat! I have never been disappointed."


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Verified Customer
Rating 10/10
5/5
2018-02-20

Good Purchase

"Good quality of rug and a decent price."


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Verified Customer
Rating 10/10
5/5
2018-02-20

Perfect for Us

"I had to buy two slightly different color rugs in the same style because pictures online are not always the true colors. Once we found our perfect match we ordered more in the same matching colors. The rugs are beautiful and soft to walk on and the iRobot vacuum works just dandy on them. We are veryhappy!"


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Verified Customer
Rating 8/10
4/5
2018-02-20

Choices Galore

"Your selection is fabulous. I do have a question about some pages repeating the same rug 9 or more times. When you are scrolling through your rugs, that is maddening."


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Verified Customer
Rating 10/10
5/5
2018-02-20

PA Rugs Direct Shopper

"Looking forward to the delivery - Website and order process was great!"


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Verified Customer
Rating 10/10
5/5
2018-02-19

One stop shop

"This was the only place I could find my rug for a reasonable price and free shipping."


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Verified Customer
Rating 10/10
5/5
2018-02-19

My Rug Review

"I love having a wide variety of contemporary/modern rugs to select from"


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Verified Customer
Rating 10/10
5/5
2018-02-19

AWESOME GROOVY CARPETS!

"I saw this carpet and I can't wait until I receive it!"


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Verified Customer
Rating 10/10
5/5
2018-02-19

Great Choices

"So many choices I browsed fir over an hour!"


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Verified Customer
Rating 10/10
5/5
2018-02-19

Third time and not the last

"This is the third time we have bought rugs from you, and we have been very satisfied with both the quality and the price."


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Verified Customer
Rating 10/10
5/5
2018-02-19

%-star ordering and savings

"I will be eager to see if my experience continues to be 5 stars after the product arrives."


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Verified Customer
Rating 10/10
5/5
2018-02-19

"EASY SIMPLE QUICK PAINLESS"


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Verified Customer
Rating 10/10
5/5
2018-02-19

A breeze to find gorgeous rugs!

"My first time shopping with Rugs Direct but definitely won't be the last. Superior selection and great prices! Found exactly what I was looking for and then some. Almost too many to choose from but finally made a decision. Can't wait to receive them!"


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Rugs Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,461 merchant members.