• ADDRESS
    116 Featherbed Lane
    Winchester, VA US
    22601
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Monday - Friday 9:00 AM to 6:00 PM Eastern Time
    GENERAL PHONE
    (888) 464-1447
    FAX
    (540) 662-0063
  •  
  • SUPPORT EMAIL
    info@rugsdirect.com
    SUPPORT PHONE
    (888) 464-1447

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.09/10
Chance of future purchase: 9.39/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
3/5
2018-08-13

"Your website is difficult to maneuver in. Constant rescrolling on every input. Not at all as professional as others. "

Helpful Cool

5/5
2018-08-13

Beautiful Rugs

"Shopping was very easy, lots of choices!"

Helpful Cool

5/5
2018-08-13

"Great, good prices an easy to order"

Helpful Cool

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rs60
rs60

Verified

5/5
2018-08-13

"Excellent experience as always. "

Helpful Cool

4/5
2018-08-13

"I just purchased my rug. I don't know the quality of it yet."

Helpful Cool

5/5
2018-08-13

Beautiful Rugs

"I found your website very easy to use and the prices were excellent! "

Helpful Cool

5/5
2018-08-13

Love y'all !!!

"I needed a replacement rug for one that got damaged. It was a piece of cake to use your website & I found what I needed immediately !!!! Thank you for your user friendly website !!!!!!!"

Helpful Cool

5/5
2018-08-13

"Received promo code...then at checkout it said it had expired! that was just seconds later"

Helpful Cool

5/5
2018-08-13

"Have looked for a long time for just the right rug. I believe I have found it!"

Helpful Cool

5/5
2018-08-13

"Wonderful customer service.....always willing to assist in fulfilling my requests in a prompt and professional manner...cudos to Michelle in assisting me!
Love my Ginger Jar carpet....looks amazing with my decor. Nancy
"

Helpful Cool

5/5
2018-08-13

Got a rug from Rugs Direct ..Even If I've fallen,, I don''to want to get up. nice & plush

"This will be my 3rd purchase from Ruds Direct. And I'm not finished. Excited about gett he next rug.. I can't sy enough"

Helpful Cool

5/5
2018-08-13

Rugs, rugs everywhere!

"Fun to shop! Beautiful rugs and endless selections. Getting the 10% promo code took some effort....but I finally got it. Thanks!"

Helpful Cool

3/5
2018-08-12

"Googled for a discount promo, was told all I needed to do was put email address in for 10% discount. Checked email, got promo code but when I tried to apply it, was told it had expired!"

Helpful Cool

5/5
2018-08-12

Pretty Rug

"Exactly what I was looking for!"

Helpful Cool

5/5
2018-08-11

Digging Rug for New Digs

"So far, so good. We will receive the rug and go from there. I hope it continues to be a positive experience. "

Helpful Cool

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