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Stores > RoadTrucker
  • RoadTrucker

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review RoadTrucker by clicking a star below.
Rating 10/10

Very Knowledgable and Very Helpful

"Called to find out about the RV GPS. The guy I talked to was very helpful and understood the product very well. I decided to buy it and it was awesome. much better than I thought. Nice crystal clear screen and the voice commands were better than anything I tried before. I was able to tie it into my phone and it downloaded all of my contacts. Then I said, "send message to Terry". It said ok and asked me what I wanted to say to Terry. I talked about 3 paragraphs and it did not miss a word. Totally awesome. it also has a lot of other functions that go far beyond road guidance. Puts my little picture right ton the address I live. Plays music from my phone. Plays it to my rv stereo. Shows all kinds of nifty stuff on the map. Thank you RoadTrucker for such an awesome piece of equipment and for all of your help. One of the best purchases I have every made for my rv trips."

Rating 10/10

Good service

"I like RoadTrucker. Service is good and delivery is fast. My new quest satellite for direct tv is fantastic. The price was right too.

Rating 10/10

Best trucker site yet for honest and reliable information

"Roadtrucker not only has a ton of good stuff for sale. they also have a ton of information that most website don't have. more than once i found info on 1 site that said 1 thing and roadtrucker said another. Roadtrucker info was accurate. After 7 and half years of getting my logbooks and other stuff from Roadtrucker i have learned to trust roadtruckers info above others. thumbs up to roadtrucker

p.s. Reseller asked if I was asked to write this review. No I was not but I thought they deserved it.

Rating 10/10

10 plus years of great service

"I have been doing business with RoadTrucker for over 10 years. I have bought many products, like logbooks, log covers, 12 volt Engel (which is an outstanding refrigerator, that still runs like new after 8 years. Bout 2 or maybe 3 12 vote tvs, a microwave and a host of other things that have made life easier for on the road.

They have an easy return policy. I had a bad tv and they replaced it. The replacement got damaged in transit and they sent a 3d one. I was not home and it was gone when I got back. I offered to buy another one, but they took care of it too an I finally got my tv. a week later I got a coffeemaker with a note saying for my troubles with the tv. Good people.

I plan on continuing to be a customer and yes of course I recommend road trucker to my trucking buddies. JL..

Rating 10/10

"I received 2 war-lok locks purchased by my parent company in the US.

They said that the people in roadtrucker are very helpful and they suggested to use war-lok locks.

Great Product
Great Service

Thanks for the help guys :-)

Rating 2/10

"Terrible service and terrible company. They sent me the wrong product and by the time I noticed they said I had passed their return/warranty period!!! This is not a warranty issue but an issue of literally the wrong product and they said I would just need to buy another one!!!
I will obviously be taking by business elsewhere!!

Rating 2/10

"*Terrible customer service* They sent me a defective product right out of the box, took forever to get me an RA to swap it out, took forever to send the replacement. When I asked them to cancel my order, they sent it anyways, then tried to charge me a restocking fee for the return and charge me shipping."

Rating 2/10

"Just got off the phone with John in sales who informed me that it takes a month to get a book from Amazon!!!! I received a 22" Jensen TV with a defective pixel, which they thought I should be able to fix myself in just a few short steps. Didn't work of course, and I'm still waiting on a Return Authorization from Jensen 2 full weeks after my payment/order was accepted. What's worse, It's anybody's guess when I'll receive a replacement. RoadTrucker staff are not only incompetent, but rude and dishonest. According to John, it takes a month to get a book from Amazon........"

Rating 2/10

"They are slow to ship. When I asked when the item would ship and if it was warranted new item, I received the following replay:


I obviously will take my business elsewhere.

Rating 2/10

"b y77Truckers beware of RoadTrucker.
I bought a new 720 GPS from them and had problems with it out of the box.
After several E-mails they told me to send it back. They do not want you to call them. It cost me $19.00 to send it back. They said they would not cover the cost, because they sent it to me free shipping. For the money I spent I could of bought this at any truck stop, and been able to walk in and return it for free.
It's not worth the money taken a chance on them.

Rating 10/10

"Very nice people and very helpful.

Super customer service.

Very efficient in handling product returns.

Will shop here again.

Rating 2/10

"bought a $699 fridge. it came with no papers, hardware, or wire harness. called roadtrucker only to get yelled at, called a liar, and told my wife can't read.(apparently they dont want you to call them if they only ship you part of your order) got told to write them a letter explaining my problems, got told how nice he is to me and yelled at some more.
oh. then hung up on. Wow. anyone want to buy a 700 fridge with no way to plug it in?

Rating 2/10

"I bought a tv from this company the box was missing the remote and power cord. when i contacted them i got 2 very nasty emails from frank. I would never do business again with this company and dont recommend them to anyone.frank needs counseling he has issues."

Rating 10/10

"good store. good price. fast ship. great info and reliable facts. good support too."

+ Read user comments

Rating 10/10

"I've used both a Naxa NX550 and a newer Skyworth 13.3 Flat Panel LCD TVs from this company. Also have considerable experience with dual voltage Engel fridges, even before RT started selling them. After reading a couple of the other reviews, I'm always astonished at what people expect from an inexpensive TV. Grow up folks!

Both the NAXA and the Skyworth do an outstanding job for what they cost, provided they are used correctly. I did a longer review on the RT website...so go there if you want a point by point comparison of the two. I have not had a direct experience with the newest small NAXA, but the LED screen backlight on the new Skyworth of the same size (13.2) is one of several significant advances that make me give the Skyworth in this size range, the highest marks in several important areas.

Engel portable freezers are simply the best you can buy and have been for years. The Engel "Swingmotor" compressor is unique in this product category and the units are of overall very high build quality...so don't expect cheap...you get what you pay for. The Engel will run quietly and reliably for years, and do it on a fraction of the energy requirements of the competing Danfoss compressor based fridges.

Road Trucker is an excellent retailer in my estimation and I will continue to buy from them when I need 12v "road gear". Do yourself a favor and read the advice given on the RT website and learn what 12v appliances can do well and what some of them are not so good at doing. Then, you can be realistic in your expectations and purchases.

Rob H.

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