• ADDRESS
    600 Highland Rd E
    Macedonia, OH US
    44056
  •  
  • BUSINESS HOURS
    9AM - 5:30PM, M-F; 9AM-2PM, SAT
    GENERAL PHONE
    330-467-1332
    FAX
    330-468-2426
  •  
  • SUPPORT EMAIL
    orders@rcpw.com
    SUPPORT PHONE
    800-937-7279

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.20/10
Chance of future purchase: 8.49/10
Shipping & packaging: 8.57/10
Customer service: 8.64/10
Return/Replacement policy: 7.67/10
Click a star to Write a Review!
5/5
2018-09-17

Great Supplier

"The item that I ordered was in stock, at the best price, and was delivered quickly. "

Helpful Cool

5/5
2018-09-17

Great Experience

"I did a lot of research before I decided on which battery operated grass trimmer to buy and when I made up my mind I researched where to buy it. The reviews were good at RCPW and the price was by far the best I found even with having to pay for shipping. I received my order before the estimated delivery date and everything arrived in perfect condition. Haven't had any issues so I can't comment on their technical support or customer service so far."

Helpful Cool

5/5
2018-09-17

Quick and easy!

"Lowest price point on item I purchased.
Easy signup and transaction.
Not Amazon-quick, but pretty quick shipping.
Keep up the good work!
"

Helpful Cool

5/5
2018-09-16

Prompt professional Service

"Great service and good communications."

Helpful Cool

5/5
2018-09-16

On time and the right price.

"Excellent help in keeping my Wheel Horse tractors going strong. "

Helpful Cool

5/5
2018-09-15

On time/ right parts good price

"Shipped on time -just what I needed and the price was fair can't ask for more than that."

Helpful Cool

5/5
2018-09-14

All good

"Correct item. Quick ship. No problems. UPS beat up the box a bit, but pole saw survived without damage. Thanks "

Helpful Cool

5/5
2018-09-14

Perfect On-line Experience

"Bought a new EGO blower ... about $75 less than Amazon. Free shipping, delivered on time. Love the humorous progress postings. Outstanding company. Highly recommend."

Helpful Cool

5/5
2018-09-14

Fast Shipping!

"Super easy to order and knew exactly what was in stock! Got to me the next day so I was very pleased!"

Helpful Cool

5/5
2018-09-13

Nice experience

"They had the part I needed for the best price with free shipping."

Helpful Cool

5/5
2018-09-13

The best

"They had what I wanted at the best price, on a well designed and setup website. Also they shipped out my order fast."

Helpful Cool

2/5
2018-09-13

Company Focused on suppliers, not customers

"While not the worst company I've experienced, I was quite shocked at how little these folks go to bat for their customers in order not to offend their suppliers. Long story, order was canceled (admittedly it was peanuts to them, just over $1K), but the future orders I won't place would have added up to a good amount. Back to my traditional sellers."

Helpful Cool

5/5
2018-09-13

Great product and fast delivery

"Used my EGO trimmer/edger last weekend and found I was done in half the time. Great heavy duty product with awesome battery life. Ordering on RCPW was easy and my order arrived faster than I expected.

Overall, very pleased.
"

Helpful Cool

5/5
2018-09-13

Dependable, Quick, Efficient

"We were in desperate need of this part. It was correct and it was Labor Day weekend. We were promised the part by Tuesday. We were overjoyed that the part was received Friday!!! We rate this company A++++ (They did not charge shipping too!)
"

Helpful Cool

5/5
2018-09-13

Z4235 zero turn

"As described the tire I ordered was excellent"

Helpful Cool

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