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Stores > ReplaceYourCell
  • ReplaceYourCell

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

      Mon - Thur: 9Am - 5PM EST. Fri: 9AM - 12PM EST. Sat & Sun - CLOSED

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review ReplaceYourCell by clicking a star below.
Rating 4/10

Can't get a phone that works!

"The first phone they shipped was locked by the carrier. About a week later they shipped a second phone. The second phone obviously had not been checked by the re-seller either because it had never been factory reset so it required the former user's passcode to access the phone functions. It's been nearly three weeks since I ordered the phone. I'll now have to ship back both phones and hope that they refund my money. On the plus side, I thought the customer service person I dealt with was very professional and was genuinely sorry about all of the problems. "

Rating 2/10

Be Careful - Terrible Experience! BUYER BEWARE.

"I ordered a refurbished phone described LIKE NEW. Worked for 5 days and then bad screen. My daughter followed directions for return and waiting patiently for a replacement. Never happened. Replace Your Cell states it was never returned/received. My daughter lost the receipt. We are out the money. Terrible customer service - they received the phone as it was never returned back to us. BUYER BEWARE. "

Rating 2/10

"The phone this company sent me had a warped back that doesn't cover the battery properly and a battery that couldn't hold a charge for long. I was so frantically busy at the time with my job at the time that regrettably it was beyond me to send it back at the time. I replaced it with another phone a while ago. They also haven't responded to my email about this matter. While the phone I purchased was just a flip phone, it was very high priced in the sense that it didn't work well and shouldn't have been sold."

Rating 2/10

"Horrible customer service. Phone was in the mailbox when I got home from work and I was unable to activate it. Per my carrier, Verizon, the phone was still assigned to the previous owner and issue must be resolved by reseller. I began calling at 9:00 this morning only to receive recorded message to call back during business hours. Finally someone answered at 9:30 am and said she comes in at 9:30. Recommended they update hours on the website. Here's the problem - it seems the phone I was shipped was reported as lost or stolen. Best they can do is email a form to ship the phone back and when they receive the lost/stolen phone, they will ship a replacement - REALLY !! As a 'special exception' Cindy agreed to send a replacement today and provide a shipping label so I don't have to pay shipping to return the lost/stolen phone. Buyer Beware. "

Rating 10/10

"unbeatable prices, amazing customer service and fast shipping!! thank you replaceyourcell!!!"

Rating 10/10

"amazing customer service always happy to come back!!!!!"

Rating 10/10

"Love my new purple phone! "

Rating 10/10

"Wow very happy will buy again!!!"

Rating 10/10

"The customer service here is AMAZING I was able to find the phone that I love right away at a great price with amazing customer service"

Rating 10/10

"The customer service is really amazing, I was able to find a phone that I love, and they were really helpful in finding the perfect phone for me."

Rating 10/10

"I usually don't write reviews but I decided to because I thought they deserved it. I was especially impressed with the friendly warm service and the professionalism but most of all I am thrilled with my phone and have never looked back! "

Rating 10/10

"replaceyourcell.com is an great website full of great phones, great deals, great customer service and ending with a great satisfaction. Thanks for making everything so great!!"

Rating 10/10

"Best prices and awesome customer service.
Thank u!!

Rating 10/10

"The service and technical support was great. I was able to find a phone that i wanted and that was perfect for me."

Rating 10/10

"They have quick kind and very helpful service.I recommend using them! They are reliable quick and easy to deal with. Amanda,thanx for everything "

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