• ADDRESS
    12205
  •  
  • BUSINESS HOURS
    9am - 5pm ET.
    GENERAL PHONE
    518-438-3986
    FAX
    518-438-3935
  •  
  • SUPPORT EMAIL
    help@racquetworld.com
    SUPPORT PHONE
    518-438-3986

Payment options

  • checkmark icon Visa / Mastercard
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  • option not available Money Order
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  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.70/10
Chance of future purchase: 9.16/10
Shipping & packaging: 9.22/10
Customer service: 8.71/10
Return/Replacement policy: 8.75/10
Click a star to Write a Review!
5/5
2018-06-22

A shoe in.

"Prompt, correct order, right size shoes."

Helpful Cool

4/5
2018-06-21

great delivery from order

"good experience ..........."

Helpful Cool

5/5
2018-06-19

Very satisfied.

"Fast shipping, great price."

Helpful Cool

5/5
2018-06-19

Glad I found you guys

"Everything was top notched, I will shop with you again."

Helpful Cool

3/5
2018-06-19

Delivery time

"I live in Texas and placed my order on May 25, it was received on June 5. I didn't think it would take that long; besides this delivery issue, everything else was okay..."

Helpful Cool

1/5
2018-06-17

Still waiting for my refund

"I ordered a pair of Mizuno shoes. They were to small. So I returned them for a refund. Racquetworld recieved them on June 8. It is now June 17, and I have still not recieved my refund. I called customer service and was informed that they were working on my refund. But as of yet. No refund. "

Helpful Cool

5/5
2018-06-17

Fine experience (just ordered a glove). Would order from them again.

"Ordered a glove. It arrived quickly and was the correct size. Pleased with the transaction."

Helpful Cool

5/5
2018-06-17

I got what was promised at a price I could not believe.

"It is refreshing when someone does what they say they are going to do without drama. Here, I bought a racquetball racquet. It was listed. I liked it. I ordered it. And in 3-days, what I saw and liked was delivered to my house. It does not get any better than that.

Thank you.
"

Helpful Cool

3/5
2018-06-17

Return communication

"I submitted a warranty return on a racquet world exclusive raquet, I know from the shipper that it was delivered but I have not had any contact from raquetworld about the return, no acknowledgement, no plan, no setting of my expectations. "

Helpful Cool

5/5
2018-06-15

Equipment

"As advertised, shipped promptly"

Helpful Cool

5/5
2018-06-15

Happy Chip!

"The items were high quality and delivered most expediently."

Helpful Cool

5/5
2018-06-14

Take some pride in work (UPDATED)

"I recently had my racquet restrung and had them put on a new grip and grommet tape. When I got it back, the tape wasn’t stuck down on the edges, and had a lot of wrinkles and air bubbles. It was like they didn’t even try to put in on well.

6/15/18 UPDATE- within hours of my negative review being posted, Lee at RacquetWorld.com called to apologize, and explained what had happened. He offered to send me a roll of grommet tape to replace what was put on my racquet. I look forward to doing business with them in the future. Great customer service!
"

Helpful Cool

5/5
2018-06-13

Pleasant experience, fast delivery.

"Purchased several items.. will purchase from them again."

Helpful Cool

5/5
2018-06-11

Excellent Company

"I have always ordered from RacquetWorld.com. thank you for your excellent products, prices, and great customer service.

Mike Tolle
"

Helpful Cool

5/5
2018-06-11

Customer service is great.

"Great selection and prices. Customer service is great."

Helpful Cool

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