"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
Still waiting for my refund
"I ordered a pair of Mizuno shoes. They were to small. So I returned them for a refund. Racquetworld recieved them on June 8. It is now June 17, and I have still not recieved my refund. I called customer service and was informed that they were working on my refund. But as of yet. No refund. "
Fine experience (just ordered a glove). Would order from them again.
"Ordered a glove. It arrived quickly and was the correct size. Pleased with the transaction."
I got what was promised at a price I could not believe.
"It is refreshing when someone does what they say they are going to do without drama. Here, I bought a racquetball racquet. It was listed. I liked it. I ordered it. And in 3-days, what I saw and liked was delivered to my house. It does not get any better than that.Thank you."
"I submitted a warranty return on a racquet world exclusive raquet, I know from the shipper that it was delivered but I have not had any contact from raquetworld about the return, no acknowledgement, no plan, no setting of my expectations. "
"As advertised, shipped promptly"
"The items were high quality and delivered most expediently."
Take some pride in work (UPDATED)
"I recently had my racquet restrung and had them put on a new grip and grommet tape. When I got it back, the tape wasn’t stuck down on the edges, and had a lot of wrinkles and air bubbles. It was like they didn’t even try to put in on well. 6/15/18 UPDATE- within hours of my negative review being posted, Lee at RacquetWorld.com called to apologize, and explained what had happened. He offered to send me a roll of grommet tape to replace what was put on my racquet. I look forward to doing business with them in the future. Great customer service!"
Pleasant experience, fast delivery.
"Purchased several items.. will purchase from them again."
"I have always ordered from RacquetWorld.com. thank you for your excellent products, prices, and great customer service. Mike Tolle"
Customer service is great.
"Great selection and prices. Customer service is great."
great job! thanks for everything. Love the rackets. Thanks!
"No problems with anything at all. Thanks for the service!"
"Very fast service. Best price when shopping around..."
"ordered a racquet and 2 gloves, racquet came, 1 glove came, second on back order, no sweat"
"Good Prices, quick response, not to fast delivering "
Always fast, always right
"I am very satisfied with the service I have received from racquetworld. The demo program is great. Gives me a chance to "try before i buy" "
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