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Stores > Pro-star
  • Pro-star Pro-star Elite Status

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Pro-star by clicking a star below.
Rating 10/10

Great customer service

"I ordered a P950HP6, and it arrived on time and packaged professionally. However, it did have an issue with one of the keys on the keyboard. I emailed Prostar and they were quick with responding to my issue. We talked over the phone and a RMA was sent so I could ship the laptop back. I was under the impression that it would take at least two weeks to receive my laptop back given we were on opposite sides of the country. Lo and behold, I had it back in just about a week, which is a very impressive turn-around time.

I would definitely recommend the company if you're seeking a gaming laptop with greatcustomer service.

Rating 10/10

Christmas to myself

"Not only does this Prostar laptop run cool and is very sturdy, but upon talking to a representative I was give a discount on processor silver! I used the wire transfer payment method and it went smoothly. "

Rating 10/10

Outstanding reliability!

"We have bought two laptops through Pro-Star and have had no trouble with either one. Customer service is awesome, and we definitely recommend this company for a robust, powerful, and reliable laptop."

Rating 10/10

P650HS-G (GTX 1070 120hz)

"I ordered a Prostar P650HS-G on Amazon Prime and it took 5 days to get to my house. Boot up was quick, no bloatware and everything went smooth as ****. This laptop crushes every other brand in its price point; every aspect of the laptop was perfect except for the fingerprint sensor which doesn't work that well. Gaming is super fun on this thing; crushes Witcher 3 (graphics settings maxed out) and Battlefield 1 (also maxed out). Also the screen is pretty prime, the 120hz refresh rate is definitely a nice experience. One of my favorite things about this laptop is the keyboard: it has a nice consistent feel throughout and is also an excellent experience. Customer service was also top notch: they will go above and beyond to help you to resolve any issues. If you want a premium high quality gaming laptop with top notch customer service, buy one for yourself."

Rating 10/10

Overall Amazing

"So I been looking into getting a new gaming computer for a while. A friend showed me this Prostar Clevo P870DM2 Gaming Laptop on newegg and I was like hmmm I will try it. When I got it, it was so nice looking and it ran well. Not a single issue for the next couple months. After a hardware issue I sent it to them and they fixed it. Plus I got it back in a jiffy. The support is actually awesome, as a person that has dealt with people of Microsoft and EA support, let me say Prostar has them beat by far. Its Work again and love it. When this laptop gets outdated I will be getting another prostar for sure."

Rating 10/10

Pro-Star P670-HP6-G 17.3" Laptop

"I am beyond pleased, both with the excellent laptop and the buying experience from Pro-Star. I usually build my own desktop computers for the intensive graphic and presentation work I do as a teacher, so I was bit leary about getting a pre-built machine, but I had little choice as I needed a laptop. I shouldn't have worried. The build quality of the P670-HP6-G is top notch, and it runs like a dream. Fast, powerful, and quiet. It runs cool, even under heavy load, and is stable as the Rock of Gibraltar. The screen is beautiful, and the illuminated keyboard makes working at night a pleasure. I highly recommend the P670-HP6 to anyone looking for a high-end production or gaming machine.
I recommend Pro-Star with equal enthusiasm. The ordering process was a snap, confirmation and communication was to notch, and they have been a pleasure to do business with. Their prices were also very competitive. If you need a high-end laptop, you need go nowhere else.

Rating 8/10

Excellent Desktop Replacement

"Both my wife and I have had ProStar laptops for many years - at least 6 computers in all, and are about to purchase another one. They all have been state-of-the-art; fast, reliable, and durable - well, except for the one that got run over by my car…it needed a new display. The website is easy to navigate, the selection broad, and customization options many, easy and clear. I do wish that they had a showroom where I could look, touch, and feel the product; although I have not been disappointed by any of them.


Rating 10/10

Gaming Laptop

"I bought a gaming laptop from Prostar and it has been the best computer i have ever owned. Definitely worth the buy!"

Rating 10/10

Pro-Star 17 inch laptop for Electrical Engineering Masters Degree

"In April 2014, I purchased a 17 inch ProStar 16 GB, 128 GB SSD, 1 TB SATA with a NVIDIA GeForce GTX 870M w/6GB GDDR5 graphics card. My son was taking his Electrical Engineering Masters degree and needed a machine with a graphics card that would be able to run the modelling software needed for his course. Over 3 years later, he has successfully completed his degree and is now working in that field. The ProStar handled everything the software threw at it and is still going strong."

Rating 10/10

Great Company

"The website was very helpful during the customization process. They were also very helpful when any problems occurred. Would do business with them again. "

Rating 10/10

Amazing Price to Performance!

"For the longest time, I've wanted both a laptop that could hold its own against a desktop's specs, while maintaining a low cost and small form-factor. The Clevo N855HJ does that exceptionally well! Not only is it inexpensive (about $800) and it's parts upgradable (SATA HDD/SSD and 2 mSATA slots for an SSD and wireless card), but the backlit keyboard is a must for dimly-lit rooms. The laptop's performance is amazing and blows away competitive $1000 lesser spec'd laptops. Personally, I have no issues with the laptop, it arrived in the mail earlier than estimated in perfect condition and worked instantly out-of-the-box. While installing my SSD, I noticed all parts of the laptop were tagged with small stickers displaying the month I ordered the laptop. I assume they signified that the laptop was assembled at the time of purchase, which I found amazing -- even the BIOS was the most up-to-date version, something you won't get with any other laptop brand. As for the RAM, it's supportive of up to 32GB @ DDR4-2666MHz according to crucial.com. I dare any other laptop brand to come near that heft without breaching the $1000 price line!

In all, I love my Clevo N855HJ. I'd not replace it with any other laptop brand! The graphics are superb with the GTX1050, never missing a frame, like my old laptop once did. I personally recommend this brand and computer to anyone looking for a low-cost high-end spec'd laptop. Pro-Star outdid themselves with this product, something I definitely cannot say about many other brands!

Rating 10/10

Best store for gaming notebooks!

" The best store. Responsive staff, quick order processing and fast shipping. I recommend!"

Rating 10/10

Extraordinary service

"Great experience with Pro-star. As a servicemember, I received relatively short notice that I was being sent on an individual augmentee deployment, so I was on the market for a performance laptop with a short turnaround. Pro-star provided prompt, honest, and timely service the whole way. Their representatives demonstrated individualized consideration and attention to detail, and I would not hesitate to order from them again."

Rating 10/10

Awesome experience!

"Unbeatable prices and great customer service! This guys are awesome!!"

Rating 10/10

Amazing Laptop, And Even Better Laptop

"Pro- star has very good customer service, their response time is fairly quick, and very polite and helpful. The customization is awesome on the products! The process was very smooth and worry free. The gaming laptop exceeded my expectations!"

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