"I have used Proflowers multiple times previously and have always been pleased with quality, delivery time, and the care taken to handle the gifts I have sent."
"I have never had issues with the deliveries and the recipients seem to enjoy the product."
"Because you state standard delivery is 4.99 but you are charging me 12.99! what gives"
"most recent order sat on delivery truck for over 12 hours and was delivered after business working hours"
"I have ordered a few arrangements in the past and the recipient has been very happy."
"99% of the time I get wonderful feedback from people I've sent flowers to, and the one time the flowers were a bit limp I got a full refund."
"Bought many flowers as gifts always amazing quality"
"I've heard from loved ones I've sent Pro flowers to that they arrive in good condition, usually in bud, & not tired-looking."
"Service has always been excellent!"
"It would be nice if I could search for pet safe floral designs"
"Good luck with your service"
"I have only had one bad experience, and it was taken care of quickly."
"Still do not understand that why I had an additional shipping charge of $4.99 when I never asked for a morning delivery; delivery scheduled for Tuesday and indicated delivery from 9 am - 8 pm; so I'm being charged for a regular, scheduled delivery time and not anything special. I also could not contact unless I added a special email box system to my computer to reach you; I already have gmail. Why should I need to add something else?"
"Delivery charge is misleading and to expensive. Charging twice for early delivery (12.99 delivery fee + 14.99 early delivery fee)."
"Have continued to use Proflowers. Always beautiful bouquets"
"Because you charge toooooooo much for shipping, especially for regular customers like myself."
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