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"I have ordered from ProFlowers and received flowers from you...they are always so fresh and beautiful. I thought I was getting free Easter delivery but do not see this. This disappoints me as I thought I was saving $32 shipping that was promoted for standard Easter delivery."
"The delivery costs are high..."
"Very easy and straight forward website, great selection and beautiful arrangements."
"Only because the last flowers I sent on 2/14 were wilting by 2/15. The first time in multiple sendings."
"Always great customer service and products!"
"I have had a number of great responses to ProFlowers but also a number of problems."
"Only because I hate the fact that you do not state your $14.99 service fee up front. Will not use you for this reason only."
"Good Customer Service. After all, it's what you sell. The flowers are simply a vehicle to provide that service"
"I always exceed my budgeted amount by little things you add here and there. I always hesitate to place orders because of the scheme."
"I've never been dissatisfied with anything I've ordered or received from proflowers"
"Easy to order and to date everything I've sent has been lovely"
"Didn’t understand why I couldn’t use the 20% off. Very frustrating"
"Good selection, reliable delivery but overpriced, especially the $19 for delivery. $15.99 for regular delivery and $2.99 for handling. Way overpriced"
"I've been loyal for decades and your system doesn't recognize me."
"The care and handling $2.99 charge you snuck in. Will never order again more than likely."