• ADDRESS
    1929 W. Lone Cactus Dr.
    Phoenix, AZ US
    85027
  •  
  • BUSINESS HOURS
    M-F 8 AM to 6 PM MST
    GENERAL PHONE
    6235874900
    FAX
    6235874900
  •  
  • SUPPORT EMAIL
    tmance@usdigitalmedia.com
    SUPPORT PHONE
    6235874900

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
3/5
2017-07-19

Not the best customer service

"I was originally dealing with Alex, who was extremely impolite and whenever I asked him questions about the products offered he made me feel stupid. They almost lost my business and this will keep happening if he stays as a sales representative. He was difficult to deal with both over the phone and even through our email correspondence, where he was not even directly answering my questions.

I had such a negative experience, I asked to deal with someone else. Pete went out of his way to help me, answered all my questions and make me feel comfortable. Thanks to Pete, I followed through with my order.
"

Helpful Cool

5/5
2017-07-19

They look great!

"Great experience - good customer service that kept me involved with every step. They definitely cared about the artwork as much as I did. I'll be back. Thanks so much!"

Helpful Cool

4/5
2017-07-19

"love my new camera USB!!!"

Helpful Cool

5/5
2017-07-18

Awesome!

"Will be using again..they are great!"

Helpful Cool

5/5
2017-07-07

Highly Recommend

"2 years in a row delivered on what they promised. Quality product."

Helpful Cool

5/5
2017-07-07

Love our personalized product.

"Very happy with our custom USB Drives and excited to share with our clients!"

Helpful Cool

3/5
2017-07-07

USB Stick Purchase

"I haven't received the product yet so I can't comment on that. Overall the experience was good. My only complaint was that the web site suggests that printing or engraving was free. But there was a set-up change and cost of printing on the B side which was not mentioned until I received the second quote. This ended up costing over $100 more. I would have been OK with this has I had know up front."

Helpful Cool

5/5
2017-07-07

Excellent service and value, quick delivery!

"Ordered USB drives with cases twice in the past six months. The sales rep was very helpful and took the time to work with me to get the custom logo printed nicely. Ordered the USB with cases and it was nice that they neatly packed the USB inside the cases. Quick and as promised turnaround, nice looking and quality product!"

Helpful Cool

5/5
2017-06-19

Good products for USB Drives

"Easy to use web site and service was great"

Helpful Cool

4/5
2017-06-19

Tiny hiccups

"Good! Took a little while to process the order, but timely when it finally went through!
One out of 100 USBs was faulty
"

Helpful Cool

5/5
2017-05-25

Great Customer Service - Great Products - Quick Turnaround

"Great Customer Service - Great Products - Quick Turnaround. Our rep (Richard Moore) helped us tremendously by providing other possible solutions to meet our needs so we could achieve our goal. Some that we were completely unaware of. We were very happy with the whole process and the USB drives look amazing and arrived in time!"

Helpful Cool

4/5
2017-05-25

Quick Delivery

"I was able to receive the USB drives on time. "

Helpful Cool

5/5
2017-05-25

Small but mighty!

"Printing clear and item very nicely designed as part of presentation packaging and the CS Agent was very helpful in ordering process."

Helpful Cool

5/5
2017-05-24

No upsell or hassle. Just an easy and fast experience.

"The process was fast and easy."

Helpful Cool

4/5
2017-05-24

Customized USB drives

"Fast, personal and correct."

Helpful Cool

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