• ADDRESS
    672 West 11th Street Suite 228
    Tracy, CA US
    95376
  •  
  • BUSINESS HOURS
    9AM - 5PM (PST) MON-FRI
    GENERAL PHONE
    800-650-4006
    FAX
    925-924-0564
  •  
  • SUPPORT EMAIL
    support@portableone.com
    SUPPORT PHONE
    925-924-0558

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • checkmark icon Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 5.50/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2017-07-13

customized macbook

"was able to get customized macbook, and save on sales tax, good deal!"

Helpful Cool

5/5
2017-07-05

Quick Shipping. Just As Ordered

"After having purchased a recently introduced iMac model last month, we went back to order a discontinued iPad Pro 9.7". The order was easy to place, arrived quickly and was exactly as ordered.
We will now be ordering all of our computer needs from Portable One.
"

Helpful Cool

5/5
2017-06-20

Great customer service

"Scott went the extra mile to make sure my new iMac was shipped to me on time and that I got the right adaptor."

Helpful Cool
P1Scott's Avatar
P1Scott from Portable One, Inc. has responded
Posted Jun-21-2017

“Thank you so much Susan. We really appreciate you taking the time to leave your feedback.
We hope you enjoy the new iMac and wish you the best of luck on your project!”


5/5
2017-04-28

Excellent international support

"I have some problems to finish my purchase, but even far away from USA, I have received a marvelous support of Portableone, and of course the product bought is spectacular.
I recommend and already recommended the Portableone for all!
"

Helpful Cool

5/5
2017-04-13

400 bones

"Saved $400 buying my special order Mac from Portable One. Everything went swimmingly.
"

Helpful Cool

5/5
2017-03-29

Excellent laptop reseller

"Excellent communication with sales, large catalog, quick and easy ordering process and payment : what else ?
I strongly recommend this site.
"

Helpful Cool

5/5
2017-03-23

The best part was the clear presentation of the technical specs of the PC. That helped me decide.

"The best part was the clear presentation of the technical specs of the PC. That helped me decide.

Delivery was easy to track as well. So all around, a good experience.
"

Helpful Cool

5/5
2017-03-15

Rare find

"Locally owned computer stores like P1 are rare to find, and i would know, being old enough to have walked past the historical Byte shop in Mountain View back in the days, at least once or twice.
I have been a customer since P1 had their store in Pleasanton, not long ago, and the atmosphere and staff still the same, very welcoming and pleasant, with some pretty good deals on Macs and PCs as well.
"

Helpful Cool

5/5
2017-03-09

Customer Service A++++

"Great customer service, super competitive pricing. Would love to shop here again."

Helpful Cool

5/5
2017-03-08

Customer service first

"I rarely had a bad experience at P1, been a customer since they were still in Pleasanton.
Great service and they often have some good deals running.
"

Helpful Cool

5/5
2017-03-01

Delighted!

"Swift and easy ordering process, and flawless shipping. If i could give it six stars i would!"

Helpful Cool

5/5
2017-03-01

OUTSTANDING SERVICE from an *EXCEPTIONAL* COMPANY

"I don't write these reviews often enough -- although I do both write positive and negative reviews when I do.

Portable One is truly something else, in a great way, as online companies go. I'm an online company operator myself and it is rather rare that I am lucky enough to deal with those who share my extremely high standards of quality. Portable One is a company I'll trust to come back to, over and over, with all my needs wherever possible. As a matter of fact, my associate Mike bought from them on my recommendation even before my delivery arrived, based on the excellent AppleCare price alone.

Let me be CLEAR -> if you choose another vendor without researching reputations, you'll be cheating yourself out of amazing (and fast) service. They really know how to treat customers - first impression: achievement unlocked!
"

Helpful Cool

5/5
2017-02-22

Beats the Apple Stores, no contest

"Best service, best professionalism, and best tech support. Certainly more than i have ever gotten from any Apple stores I've been to. both thumbs up!"

Helpful Cool

5/5
2017-02-19

My Go-to Apple outlet!

"I have bought a number of Mac computers, etc. from Portable One over the last years and have always found them to be reliable and very helpful. They have been flexible and accommodating with requests and changes, going the extra mile to help in a professional and friendly manner! Will continue to use and recommend them!"

Helpful Cool

5/5
2017-02-15

Couldn't ask for better service

"Very friendly and helpful staff. I usually order everything online, but i was told of a deal on an iPad Air 2 and decided to make it my first trip to P1. I must say it was a very pleasant shopping experience."

Helpful Cool

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