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Stores > Polar-ray.com
  • Polar-ray.com Polar-ray.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.70/10 8.70/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.20/10 9.20/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Polar-ray.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-01-15

prompt delivery

"Fast delivery, good price."


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Verified Customer
Rating 10/10
5/5
2018-01-12

Once again, great service from Polar Ray

"It's been maybe 5 years since the previous order, but I have always had good service from Polar Ray. One time, I had one bad LED can light out of about 24 I ordered, and they shipped out a replacement promptly. My most recent order kept saying "out for delivery" then "delayed for weather" for a couple of days (we had nothing but great weather), but that was a FedEx failure, not the folks at Polar Ray."


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Verified Customer
Rating 10/10
5/5
2018-01-11

Great Selection and Service

"I like all the product information on the site and their prices are competitive. My package came quickly after ordering. I had an issue with the color temperature of the light not being what I expected. When I phoned to get instructions for a return, they made it very easy. I'll be ordering replacements (different color temp) from them too."


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Verified Customer
Rating 10/10
5/5
2018-01-10

Efficient retailer

"My Halo cans were shipped 24 hours after I placed my order and arrived at destination 2 business days later.
I highly recommend Polar-ray for their care and professionalism.
"


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Verified Customer
Rating 10/10
5/5
2018-01-08

RIGHT PRICE. QUICK DELIVERY.

"Product I needed that was not available locally. Great price and delivered to my door. A no-brainer."


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Verified Customer
Rating 10/10
5/5
2018-01-05

6" Recessed light

"I purchased a 6" recessed light and received it in a timely manner. Good transaction online and highly recommend Polar-Ray.com"


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Verified Customer
Rating 10/10
5/5
2017-12-27

Awesome customer service!

"I would recommend polar-ray to anyone. They kept in contact with me about my shipment. I didn’t have to contact them when I had placed an order that was out of stock. They emailed me telling me the item I had ordered was out of stock and told me whe they were receiving a shipment. I also liked that a person emailed me, not some automated generic email. Awesome company. "


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Verified Customer
Rating 10/10
5/5
2017-12-26

Happy customer!

"I order several LED bulbs, they ended up being on backorder and I was informed right away via email. They shipped a few days later, and arrived after another hand full of days. Very happy with the product."


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Verified Customer
Rating 10/10
5/5
2017-12-25

Polar Ray

"Good price and delivery would recommend them.
"


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Verified Customer
Rating 10/10
5/5
2017-12-24

Product and service

"Good customer service. Caught an error on my part and worked it personally. Thank you Atalie"


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Verified Customer
Rating 10/10
5/5
2017-12-24

Exactly what we were looking for

"We purchased some halo lights but the daisy chain adapters we to short. Of course where we purchased the lights didn't offer the extensions... I found longer ones here at Polar -ray. They were exactly what we were looking for. They arrived quicker than I expected which was a bonus. Thanks Polar-ray"


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Verified Customer
Rating 10/10
5/5
2017-12-14

purchasing agent

"atalie jannen; atalie was extremly helpful and very nice to talk with"


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Minnesota Verified Customer
Rating 10/10
5/5
2017-12-14

Fast, well packaged

"Arrived fast, well packaged product - would shop here again"


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Verified Customer
Rating 10/10
5/5
2017-11-24

Great all the way around

"Great company. Wanted to change shipping to next day after I ordered and was able to do so. Received product next day as described. Will do business with again"


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Verified Customer
Rating 2/10
1/5
2017-11-22

terrible

"I did not receive my order as promised . Then I received an email that they did not have the quantity I ordered."


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