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Stores > Philosophy.com
  • Philosophy.com Philosophy.com Elite Status
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    • option not available Visa / Mastercard
    • option not available American Express
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    • option not available Wire Transfer
    • option not available Apple Pay
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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available International
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    Online Ordering

    • option not available Online Ordering
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.28/10 7.28/10
    Chance of future purchase: Rating 7.96/10 7.96/10
    Shipping & packaging: Rating 7.67/10 7.67/10
    Customer service: Rating 6.90/10 6.90/10
    Return/Replacement policy: Rating 7.43/10 7.43/10
Voice your opinion! Review Philosophy.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-02-14

Easy to navigate

"Ordered easily. Wish they’d send an email confirmation. Rest was great. "


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Verified Customer
Rating 4/10
2/5
2018-02-12

UPS for delivery was a nightmare!!

"The order process went smoothly but delivery was a nightmare. I will never order from Philosophy.com again because they use UPS for delivery. I did not receive my package on the scheduled delivery day so I tracked my package to find the UPS driver did not deliver the package to my apartment nor did he/she leave a notice of attempted delivery on the door. Ultimately the package was not left at a pick up spot near my apartment. Instead, the package was left at an “authorized pick up location” at a state university quite a distance from where I live. I asked UPS if they could transfer the package to a pick up spot closer to my home. The response was if I paid an additional fee which I was not willing to do. The pick up address UPS provided was the entrance to the university, the the bookstore where I was required to pick up the package. As I am sure you can imagine, picking up a package on a university campus when you are not a student or familiar with the campus was not easy. When I finally did locate the bookstore, I found parking was a real issue. Once I entered the store none of the employees had any idea the campus bookstore was an authorized pick up location. Eventually the manager was called and she was aware and directed me to the correct area for pick up. I love Philosophy products but I will not waste another 4 hours of my time (that is how long it took me from the time I left my apartment until the time I picked up the package) for Philosophy. There are too many other companies out there that are customer service oriented and would never have a customer go through what I had to deal with to get my order. "


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Verified Customer
Rating 10/10
5/5
2018-02-12

Fast and Easy

"It was fast and easy. Completely satisfied!"


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Verified Customer
Rating 10/10
5/5
2018-02-12

Very good Customer Service

"I love Supernatural, however Philosophy retired it. Found out they recently restocked a small supply and submitted an order with 8 left. Guess my order conflicted with other orders that emptied the stock and it was not fulfilled. Philosophy sent an email explaining the situation, but I called Customer Service anyway, my rep was apologetic and managed to fulfill my order and didn't charge for S&H. Great overall experience, was pretty impressed."


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Verified Customer
Rating 10/10
5/5
2018-02-11

Fabulous

"I love philosophy’s products. Thrilled that they are a “no animal testing” company. I would recommend their products to everyone. "


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Verified Customer
Rating 10/10
5/5
2018-02-11

foamy goodness

"Purchasing was easy. Selecting which products was hard. Items arrived quickly and we'll packaged. I was delighted with the entire experience."


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Verified Customer
Rating 10/10
5/5
2018-02-11

Perfect

"Great service love the products "


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Verified Customer
Rating 10/10
5/5
2018-02-10

Love Philosophy!

"Always comes when promised and in perfect condition!"


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Verified Customer
Rating 10/10
5/5
2018-02-10

A beautiful, consistent experience always with philosophy!!

"Every purchase has been accurate, timely, and just a wonderful alternative buying online!!"


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Verified Customer
Rating 10/10
5/5
2018-02-09

LOVE THE PRODUCTS

"EASY ONLINE ORDERING. FAST SHIPPING. "


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Verified Customer
Rating 10/10
5/5
2018-02-09

Fabulous!

"Philosophy always delivers quickly and accurately. I love Philosophy! Quality products. Quality customer service."


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Verified Customer
Rating 10/10
5/5
2018-02-08

Delivered as promised

"Nice creamy texture. Last all night/day and leaves skin super smooth."


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Verified Customer
Rating 10/10
5/5
2018-02-08

A mess in a box

"One of the product was opened in the box.
Result, a mess in the box. I was able to wash off other products that were in the box, but the scrab which was opened, only had 1/4 left in the jar......
"


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Verified Customer
Rating 10/10
5/5
2018-02-08

Snow Angel

"Please continue with this product every December.
Love, Love Love IT!
"


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Verified Customer
Rating 10/10
5/5
2018-02-08

Just what I ordered

"All was received perfectly!!"


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Philosophy.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,461 merchant members.