• ADDRESS
    11550
  •  
  • BUSINESS HOURS
    9 am - 5 pm EST
    GENERAL PHONE
    800-818-3201
    FAX
    800-818-3211
  •  
  • SUPPORT EMAIL
    sales@pexuniverse.com
    SUPPORT PHONE
    800-818-3201

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • option not available UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.04/10
Chance of future purchase: 9.34/10
Shipping & packaging: 9.29/10
Customer service: 8.65/10
Return/Replacement policy: 8.39/10
Click a star to Write a Review!
5/5
2018-09-17

On time and just right. Thanks.

"They came through as hoped."

Helpful Cool

2/5
2018-09-17

Shipping delayed with no communication

"I've ordered from them before with no trouble, but this last order was placed on a Thursday morning and as of this afternoon (Monday) had yet to ship out. I never heard anything from them and had to call them for information. When I called, they informed me the order wouldn't make it by their promised delivery date of this Friday and they wouldn't upgrade my shipping to make up the time. They made some excuses about how their warehouse was busy, but I canceled my order and won't be doing business with them anymore."

Helpful Cool

2/5
2018-09-17

Didn't deliver when promised.

"I called them the day it was supposed to be delivered because I noticed it had not had any tracking information assigned to it. When I called them I spoke to a woman named Aurora who advised me that it had not been shipped yet and she could not understand why. The delivery date showed to be delivered on September 11th. It did not arrive until September 12. I explained to her that I had a job on September 11th in the latter part of the day, early evening, and I needed the equipment for that time.. she said there was nothing they could do, they couldn't offer me any coupons or discounts and sorry for my first time experience with them. she advised me that she spoke to a manager and they said they could do nothing for me. They only apologized for it not going out when it was supposed to go out, even after I explained to them I called them prior to ordering and explained I needed it on the day they said it would be here.
I have been buying from supplyhouse.com and will continue to do so. Don't count on their delivery dates.
-james
"

Helpful Cool

5/5
2018-09-17

Speedy Delivery!

"Thank You!!!!!!!!!!!!!!!!!"

Helpful Cool

5/5
2018-09-16

Incredible Service

"Prices were 60% cheaper than that of supply house and delivery in 2 days. Can’t get better than that!"

Helpful Cool

5/5
2018-09-16

Awesome

"Right part great service shipped fast"

Helpful Cool

5/5
2018-09-16

Good price, shipped on time.

"Good price, shipped on time."

Helpful Cool

5/5
2018-09-16

pex universe delivers!

"had the part and delivered promptly"

Helpful Cool

5/5
2018-09-14

Found it at PEX Universe

"Found what I needed. Good pricing and quick delivery. "

Helpful Cool

4/5
2018-09-14

Solid Customer Service

"Issues with online order. Customer Service personnel very helpful. Thanks "

Helpful Cool

No Avatar
a417
a417

Verified

5/5
2018-09-13

good prices and fassst shipment

"fasssssssssssst!!!!!!!!!!!!"

Helpful Cool

5/5
2018-09-13

Got what I ordered, and got it fast!

"Got what I ordered, and got it fast!"

Helpful Cool

5/5
2018-09-13

The best

"Fantastic, will only get all pex products from your site. Ever"

Helpful Cool

5/5
2018-09-13

What I needed

"Had what I needed a fair price.
Free shipping big bonus. Will shop again with them
"

Helpful Cool

5/5
2018-09-13

Very Pleased

"Good selection. Quality products. Good delivery."

Helpful Cool

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