patpat.com
Baby
3,234 reviews
7.59 / 10
  • ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 6.23/10
Chance of future purchase: 5.46/10
Shipping & packaging: 5.15/10
Customer service: 5.70/10
Return/Replacement policy: 5.19/10
Click a star to Write a Review!
3/5
2018-06-19

"Actual product photos look different than catalog photo. "

Helpful Cool

5/5
2018-06-19

"I'm happy with my order thank you and I like the quality of the products.."

Helpful Cool

5/5
2018-06-19

"Hopefully I receive my order by July 4. It is a birthday present."

Helpful Cool

5/5
2018-06-19

Cute clothing

"Easy to order. Can’t wait to see order."

Helpful Cool

2/5
2018-06-19

Poor Return Policy

"Cute clothes but poor quality, and terrible return policy. I ordered nearly $150 worth of clothes.
Issue #1: 1 dress has a sewn in belt, that’s much too large for the size of the waist. My daughter loved the dress so I just added additional holes on the belt, but it makes the buckle sit on her side instead of the front.
Issue #2: a pair of jeans fit my daughter in the waist and length, but they were super poofy in the front. This is when I realized there is no return policy on the website. I emailed customer service and was asked to send photos. After doing that, I was told they will not cover the return shipping, and was encouraged to accept a 50% refund and give the pants away as a gift. As if I would give something away that fit like that.
The remaining items were not great quality, but they are cheap clothes, so quality expectations were not high to begin with, but I do expect the clothes to at least fit properly. I do not recommend this company!
"

Helpful Cool

5/5
2018-06-19

Lot's to choose from!

"Very happy with the selection to choose from. Hoping to receive my swimsuits in time for our vacation!"

Helpful Cool

4/5
2018-06-19

"I will wait to see theQuality of the merchandise and to see how long it takes to get here and then I'll know more about ordering from Pat Pat ."

Helpful Cool

4/5
2018-06-19

a discovery

"My first time on PatPat! :)"

Helpful Cool

1/5
2018-06-19

terrible service

"Submitted five requests for a ran number to return items that were too small. Never responded. Scam. No teturning "

Helpful Cool

5/5
2018-06-19

Great customer service

"Had an issue with the size of an outfit and they handled It immediately ! Great customer service."

Helpful Cool

5/5
2018-06-19

"Amazing quality "

Helpful Cool

5/5
2018-06-19

Perfect

"Very good clothes. I sincerly recomend."

Helpful Cool

1/5
2018-06-19

Poor quality

"I ordered a few outfits for my girls they took roughly three weeks to receive the items. Very disappointing since they were ordered for her first birthday :( The complany is based out of California however they are only a middle man for China. All clothing items are from China and it is very obvious when they are recieved. They are made of that cheap fake silk material. The material discription is different than what is listed on the site. They have a quality guarantee however that is not the case they only guarantee that you will be able physically wear the item. The items I purchased had thread strings hanging from it! I would say they are worth a few dollars an outfit for baby dolls! Very very disappointed in this purchase and will never order from here again! Fortunately I spent a very small amount "

Helpful Cool

5/5
2018-06-19

Excited!!

"Simple & quick check-out
Bummed that I did not receive 10% discount after creating and account though.
"

Helpful Cool

3/5
2018-06-19

Bons produits

"Beaux vêtements mais livraison trop longue et pas satisfaite du suivie mais j'aime commander chez vous "

Helpful Cool

Share PatPat's store rating

PatPat is a Merchant Member! Learn more

PatPat is a merchant member
PatPat participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,436 merchant members.