Automotive
17,575 reviews
7.94 / 10
  • ADDRESS
    08053
  •  
  • BUSINESS HOURS
    Monday-Friday from 9AM-6PM EST
    GENERAL PHONE
    1-800-541-9352
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@partsgeek.com
    SUPPORT PHONE
    1-800-541-9352

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.12/10
Chance of future purchase: 7.70/10
Shipping & packaging: 7.81/10
Customer service: 6.87/10
Return/Replacement policy: 6.62/10
Click a star to Write a Review!
3/5
2018-04-16

Good price, delivery frustrating

"Price on product was great, however the delivery process is a bit frustrating. Expected time for delivery isn't shared until order is placed and there are no options to inquire until a tracking number is actually established. Additionally amongst this uncertainty the order can't be cancelled until it arrives. Received in less than 2 weeks, and product was as advertised. In short if you need parts on a schedule, shop elsewhere"

Helpful Cool

1/5
2018-04-16

DON'T DESERVE TO BE IN BUSINESS

"You claim great customer service and satisfaction and yet send parts that do not fit cars and expect your customers to pay to send an incorrect part back to you?! WOW. Talk about the worst kind of way to run a business. NO ONE SHOULD EVER BUY FROM PARTS GEEK. Soooo many other options out there."

Helpful Cool

2/5
2018-04-16

POOR MANAGEMENT OF INVENTORY!

"LOOKED FOR 1998 BMW FLOOR MATS. YOU HAD EXACTLY WHAT I NEEDED, SHOWING 6 IN INVENTORY. I ORDER IMMEDIATELY. SHORTLY THEREAFTER GET AN EMAIL FROM PARTSGEEK SAYING YOU DIDN'T HAVE ANY IN STOCK AND THAT SOMETIMES THE WRONG INVENTORY IS POSTED. NOT A GOOD EXPERIENCE FOR SOMETHING I REALLY WANTED. NOW FROM WHAT I CAN DETERMINE YOU NO LONGER MAKE THE SPECIFIC MATS TO FIT THE 1998 BMW 328i CONVERTIBLE. HERB BRINKERHOFF "

Helpful Cool

5/5
2018-04-16

Highly recommended

"The part fit perfect and delivered very quick!"

Helpful Cool

5/5
2018-04-16

Happy with the experience

"Had a fine experience with partsgeek. Although the gas cap did not solve my issues (turned out to be a corroded gas tank leaking at the seam) the gas cap came quickly and was in good condition. "

Helpful Cool

4/5
2018-04-16

Parts Geek

"Price was great. Prompt. "

Helpful Cool

5/5
2018-04-16

Shipping was fast but I needed a fly wheel for a automatic transmission but I got one for a manual transmission .

"I am trying to get the right part . I need a fly wheel for an automatic and not a manual transmission "

Helpful Cool

4/5
2018-04-16

Headlight bracket

"The bracket I ordered was broken when I received it so I had to return it. I never received an RMA so I don’t know what to do with the broken bracket. "

Helpful Cool

5/5
2018-04-16

Part was a perfect fit - no problems and looks aeesome

"Awesome and would definitely use them again!"

Helpful Cool

5/5
2018-04-15

Parts geek is a great site for parts!

"Thanks! I have used parts geek to buy many parts and have had no issues."

Helpful Cool

5/5
2018-04-15

Ordered oil dip stick

"Product came as good quality and in good time."

Helpful Cool

4/5
2018-04-15

Good

"Ok the product got here on time"

Helpful Cool

5/5
2018-04-15

Chevrolet key fob

"The part was exactly as ordered, quickly and efficiently delivered. I am very happy with the purchase."

Helpful Cool

5/5
2018-04-15

Steering pump

"Delivered on time and correct"

Helpful Cool

1/5
2018-04-15

Bad experience

"I ordered parts offline that were said to be in stock but weren't. I got a late notification of this and then had to wait nearly five days to get a refund back on my card. I called customer service and they claimed that I needed to order them again only for the same thing to happen again. This whole Fiasco took me nearly two and a half weeks and set me back on fixing my truck. I went somewhere else and bought the parts and got them in 3 days."

Helpful Cool

Share PartsGeek's store rating

PartsGeek is a Merchant Member! Learn more

PartsGeek is a merchant member
PartsGeek participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,439 merchant members.