• ADDRESS
    08053
  •  
  • BUSINESS HOURS
    Monday-Friday from 9AM-6PM EST
    GENERAL PHONE
    1-800-541-9352
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    sales@partsgeek.com
    SUPPORT PHONE
    1-800-541-9352

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Review History & Profile

Product & services pricing 7.88/10
Chance of future purchase: 7.42/10
Shipping & packaging: 7.33/10
Customer service: 6.38/10
Return/Replacement policy: 6.50/10
Click a star to Write a Review!
1/5
2018-09-21

PartsGeeks return policy ****!

"I ordered a TOP radiator hose for my 1998 Mercedes E-320. I was sent the bottom hose by mistake I called and told customer service of the mistake that the hose sent to me was 4 inches short and after looking under the car noticed it fit the lower radiator opening. At first they told me if the part # was correct it would fit. I explained the part # WAS correct for the BOTTOM hose. Next they tried to tell me it was my mistake because I ordered the bottom hose...TOTAL B.S. Then I was told that I could PAY for shipping and I would be sent the correct hose. I could have bought the same hose on Amazon, for $10.00 less and free shipping guaranteed to fit or they would pay for the return. PartsGeeks **** and their return policy is ridiculous they are not customer friendly or competitive with other sellers "

Helpful Cool

5/5
2018-09-20

Excellent buy

"Part showed up on time just what I ordered now my old 98 chevy truck is back on the road thanks a bunch parts geek "

Helpful Cool

5/5
2018-09-20

Happy Customer

"Great experience. Easy to order and delivery was fast"

Helpful Cool

1/5
2018-09-20

Never got the part!

"My P.O. Box was omitted by cargeeks shipping Dept, after charging my credit card. USPS cld not deliver! I never rec'd any notice. Now I have to wait to get my $ back. I am not wealthy. I cannot just order another. I won't be using them again.
"

Helpful Cool

5/5
2018-09-20

alternator

"Just what we order and received on time!!
"

Helpful Cool

5/5
2018-09-20

quick and easy

"Will do business with them again. Very inexpensive."

Helpful Cool

5/5
2018-09-20

Fast shipping

"My part arrived in great condition and a day before awesome and they had my part in stock thanks partsgeek"

Helpful Cool

5/5
2018-09-20

Happy with both purchases

"I needed a side mirror so I checked online. Partsgeek didn't put me on a waiting list, didn't offer me power mirrors exclusively, and didn't charge me $75 dollars like a shop did. I paid 40 bucks and got my mirror in a few days like a person should in this day and age. I came back for a surge tank and again I paid a little and got it fast. When I need something else I'm definitely coming back here."

Helpful Cool

5/5
2018-09-20

Great price, fast delivery

"Found exactly the right part quickly, definitely faster delivery than expected. "

Helpful Cool

2/5
2018-09-20

Part did not fit

"The part was supposed to fit my car, didn’t and I’m stuck having to pay shipping in 2 directions. Out about $22.00."

Helpful Cool

5/5
2018-09-19

Fast shipping

"Ordered the part expecting it to take 10 days it took 3 and delivered on a Friday very convenient for getting the part replaced and on the road"

Helpful Cool

1/5
2018-09-19

Customer Service Is A Fail

"I received the part broken, and the customer service on the backend in trying to redeem the situation has been the worst."

Helpful Cool

5/5
2018-09-19

Service fine, product okay

"Service was fast and fine, the bed mat is not an exact fit. But, it is close enough to save $40 over the OEM."

Helpful Cool

3/5
2018-09-19

Ok

"I didn't receive any paperwork about the item or receipt showing proof of purchase. That is not good business.
"

Helpful Cool

5/5
2018-09-19

Parts Geek -A # 1

"Parts Geek delivers on what it says the product is quality their personnel is knowledgeable and courteous the deliveries are correct and promply delivered all Auto parts Personnel throughout the country should be retrained buy Parts Geek Personnel!!!!"

Helpful Cool

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