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Stores > Palais Royal, El Campo, TX
  • Palais Royal, E

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      1201 N Mechanic St
      El Campo, TX USA
      77437
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Palais Royal, El Campo, TX by clicking a star below.
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Rating 10/10
5/5
2017-11-12

"I love shopping at palais royal"


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Rating 10/10
5/5
2017-11-08

"I LOVE my Palais Royal store !!!"


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Rating 10/10
5/5
2017-10-23

"Was very pleasant.friendly atmosphere.beautiful up to date clothes.plenty sales."


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Rating 8/10
4/5
2017-10-15

"My sales clerk was a bit chilly! She had trouble with my return, purchase, and discount and blamed it on the fact that I had a balance on my card. She blurted out how much I owed! I did not appreciated being told by the clerk how much I owe on my card! My account is current on should not be her concern!That's my business and she made me feel cheep for using my card with a coupon! My feelings were hurt and my shopping experience did not end as well as it could have! However I find what I needed!"

Rep reply posted Oct-16-2017

A rep from Palais Royal, El Campo, T, rbSTAGE, has responded

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”


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Rating 10/10
5/5
2017-10-06

"I live in a rural town and I have several towns within 30-45 minutes from me - I like the El campo store - it is clean and people are friendly"


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Rating 8/10
4/5
2017-09-19

"The store was nice and clean. It had a great selection of women's clothing. The only thing lacking was the plus size section."


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Rating 10/10
5/5
2017-08-22

"I enjoy shopping with your stores"


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Rating 10/10
5/5
2017-08-20

"I was very pleased to see what I was looking for - in the color I wanted."


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Rating 10/10
5/5
2017-08-12

"Couldn't have been more satisfied"


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Rating 2/10
1/5
2017-08-09

"I purchased some sale items but I might have bought more if the service and selection had been better."


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Rating 8/10
4/5
2017-08-03

"I actually enjoyed going into the store this time around there were not many people around not even the store associates but when I went straight to the counter there was one associate fixing some boxes i guess because I didn't see her but she saw me right away. I just went in to exchange an item I bought online, I went and got what I needed and 2 more items and didn't have to wait in line. I was in and out quick even though the section I was in was a bit disorganized but I found what I needed."


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Rating 10/10
5/5
2017-07-17

"Staff is friendly. They are not breathing down your back to assist you, but can if you ask. Always a friendly experience."


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Rating 10/10
5/5
2017-06-28

"Cute clothes. Good deals."


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Rating 6/10
3/5
2017-06-16

"There is always room for improvement. Maybe cashier was having a bad day. Restrooms need to be cleaned more often and stocked. I will still be shopping @ Palais Royal for my needs."

Rep reply posted Jun-19-2017

A rep from Palais Royal, El Campo, T, rbSTAGE, has responded

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. ”


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Rating 8/10
4/5
2017-06-01

"It was a good experience. I always end up purchasing something, cause I usually find something that I like. I do like that there are always new things coming in."


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