9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    800-776.3335 #1
    845-425-2070 ext 2

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Review History & Profile See full Rating history

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 9.38/10
Customer service: 10.00/10
Return/Replacement policy: 8.33/10
Click a star to Write a Review!

Great customer service and prices.

"Honest, knowledgeable and friendly. I got the real product (5D4+Lens) I ordered when they said I would get it."

Helpful Cool


Excellent deal

"I bought a Canon 5D Mark IV with two lenses (24-70mm 2.8 and 100-400 4.5-5.3) at the best price in the market. I receive it in a week, and everything was perfect. Answer to the email quickly, and the order was very smooth. Thanks! I really recommend"

Helpful Cool


Professional and Excellence

"I have purchased many items through this company and have been very satisfied not only with my product but by the customer service and pricing. Esther is really on top of the game and is willing to help in all aspects of your shopping needs.
I will continue to purchase all of my equipment from Profeel and recommend them to all of my friends too!

Helpful Cool


Excellent customer service

"Excellent experience with ordering and communication with customer service. Pricing is also excellent and being authorized Canon dealer is a plus."

Helpful Cool


Vendor sent brand new item, great experience, except UPS Tracking System **** (not vendor's fault)

"The item arrived today, close to 8pm. The camera was brand new in factory packaging and worked perfectly right out of the box. The UPS tracking updates on the shipment were AWFUL, giving incorrect and stale dates, but the item was delivered around 8pm today. Obviously, this is not the vendor's fault, but perhaps is losing its touch with customer service."

Helpful Cool



"Very easy to order. Best price from an authorized Canon dealer. Expedited shipping which is complimentary. "

Helpful Cool


Excellent product and service

"I upgraded to the Canon 5d Mark IV. I got the best price for a brand new product and couldn’t be happier. Arrived in perfect condition and right on time. Thank you!"

Helpful Cool


Authorized product, sent quickly

"All was fine. Did not need to contact pertaining to any warranty or shipping issues, so I can't comment on that. Product was authorized, new, and shipped quickly. All good."

Helpful Cool


Very easy, smooth transaction

"Got a great price without much hassle. Got my camera without paying for the unwanted fluff."

Helpful Cool


Canon 5d mk IV

"I had a quick and easy transaction. Everything arrived as described and shipping was QUICK. Would certainly do business with them again."

Helpful Cool



"This place was fast and efficient. They got me exactly what I wanted at a great price, shipped it immediately, and sent me a tracking number. I even tried to make things difficult on them by changing my order after I first placed it...they handled it without a hiccup. Super fast, super efficient. I will 100% be using these guys again. Order from them and KNOW everything will run smoothly and quickly. "

Helpful Cool


Great experience buying Canon camera gear

"Good price, responsive to questions and equipment arrived exactly as promised.

I have already recommended them to a friend.

Helpful Cool


Great purchase

"I got a great price and great customer service on the lens I ordered. The item shipped promptly and arrived when anticipated. I will definitely shop with Profeel again."

Helpful Cool


PROFEEL is my go-to!

"I have purchased multiple items from profeel and am never disappointed! I started with the 5D mark IV and have been super pleased with the camera and with my experience shopping with them. I had such a good experience that I now email Esther anytime I am looking to purchase or upgrade. I have since added a 50mm 1.2 L and a 35mm 1.4 II L. Shipping is always super fast and they always respond quickly and are extremely helpful! I feel super lucky to have found a shop I can trust. I will never go anywhere else because they have taken such good care of me! Thank you Profeel team + Esther!"

Helpful Cool



"I buy all of my Canon gear from Profeel/PMI Digital. The equipment is authentic merchandise and the staff is very professional/courteous. However, the best part is they will give the lowest reasonable price that can be found on the internet and at any brick and mortar establishment. They will also honor manufacture rebates which makes working with them just that more sweeter. Shipping is super fast. I ordered Monday night, and had my package by the Thursday. This company really is the best and I wouldn't buy from anyone else."

Helpful Cool

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