• ADDRESS
    10952
  •  
  • BUSINESS HOURS
    9:00am - 7:00pm Mon-Thur Friday 9:00 AM - 2:30 PM Closed Sat Sun 12:00 Noon - 5.00 pm or as post
    GENERAL PHONE
    800-776.3335 #1
    FAX
    845-425-0221
  •  
  • SUPPORT EMAIL
    sales@profeelvideo.com
    SUPPORT PHONE
    845-425-2070 ext 2

Payment options

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  • option not available COD
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  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.72/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
5/5
2018-04-10

Excellent to deal with

"I've dealt with profeel twice now with online orders, and their pricing and speed of shipping has been great."

Helpful Cool

5/5
2018-04-10

Cannon 70-200

"Equipment was received as advertised. Fast shipping. My experience was very positive! Would buy from the again."

Helpful Cool

5/5
2018-03-26

The best authorized Canon dealer around!

"I have purchased 6 cameras and two lenses from them they have the BEST price and the BEST customer service. Ask for Esther!"

Helpful Cool

5/5
2018-03-19

canon 7d markii

"Great job,fast response to e-mail,fast shipping. Item was as described."

Helpful Cool

5/5
2018-03-19

Canon EOS 77D at a great price and a U.S. Warranty

"I used Greentoe as an intermediary and carefully checked to make sure the camera (body only) came with a full U.S. warranty and all the accessories and manuals normally included. Profeel (PMI) shipped it quickly-- no sales tax or shipping costs. I am 100% satisfied. "

Helpful Cool

5/5
2018-03-19

Excellent Customer Service

"My order was processed very smoothly and any after sales questions were answered promptly and satisfactorily. Will order freely from Profeel again."

Helpful Cool

5/5
2018-01-31

Great price, good shipping time, all went well.

"Great experience getting my Canon authorized gear. Would order again. No issues."

Helpful Cool

5/5
2018-01-24

Great online shop (Canon authorized reseller).

"To be honest: I have never heard of this shop before and therefore was skeptical when ordering my 5D Mark IV (after all a quite expensive product). I gave it a go and payed with Paypal (assuming when it goes wrong there would be some protection). I payed on a Friday (SF time 11:40 AM) and haven't heard back from them until Monday. Shipping took exactly one week (arrived next Monday as promised, UPS tracking did not work for the transit from east to west coast but kicked in once it arrived in the bay area).

After all: Pleasant experience, reasonable shipping time, great product in great shape (well, new of course) but they could have mentioned that they are closing early each Friday (business hours on the website perhaps?!! - Found out when calling them and their mailbox was telling me their business hours).
"

Helpful Cool

5/5
2018-01-18

Excellence!

"Incredibly helpful staff, ridiculously fast shipping, and a great product delivered on time for a phenomenal price. I’m gonna be honest, I was skeptical at first but I’m so glad I bought from ProFeel.

I will definitely be a repeat customer. I highly recommend for everyone who wants a great product, and amazing service.
"

Helpful Cool

5/5
2018-01-17

Just the way I wanted it.

"Fast shipping, contacted me right away to confirm. Item was packed and boxed in a very professional way. Delivered on time as promised. Thanks!"

Helpful Cool

5/5
2017-11-23

Fast delivery, trouble free transaction!

"Profeel delivered my new Canon 85mm 1.4 lens promptly prior to other dealers shipping the lens that allowed me to use the lens at a wedding. "

Helpful Cool

5/5
2017-11-15

Great Experience

"Very quick to respond. Excellent communication. Product was packaged well and shipped quickly. Product was exactly what we ordered and expected. We would definitely order from them again.
"

Helpful Cool

5/5
2017-11-14

quick shipping

"quick and good service. good communication, always great getting tracking etc."

Helpful Cool

5/5
2017-11-09

Great camera, just as advertised

"I purchased a camera from them and it was exactly what I wanted for 10% less than Amazon's price. US model, new in the box. "

Helpful Cool

5/5
2017-11-08

Great customer service and prices.

"Honest, knowledgeable and friendly. I got the real product (5D4+Lens) I ordered when they said I would get it."

Helpful Cool

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