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Stores > OptiContacts.com
  • OptiContacts.co OptiContacts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      14213
    •  
    • BUSINESS HOURS
      10:00AM - 6:00PM EST
      GENERAL PHONE
      1-888-OPTIC-01
      FAX
      1-888-414-1073
    • SUPPORT EMAIL
      service@opticontacts.com
      SUPPORT PHONE
      1-888-678-4201

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.94/10 8.94/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 9.02/10 9.02/10
    Return/Replacement policy: Rating 1.25/10 1.25/10
Voice your opinion! Review OptiContacts.com by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-12-11

Return Customer

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Verified Customer
Rating 10/10
5/5
2017-12-11

"Easy to order and fast shipping."


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Verified Customer
Rating 4/10
2/5
2017-12-11

Misleading Voucher Deal

"The voucher deal that was advertised was misleading in that the 2 vouchers can only be 1 at a time, which means the discount is effectively eaten by the shipping costs. Very bad business."

Rep reply posted Dec-12-2017

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We are sorry you feel that way. The email with the 2 promo vouchers has been sent to all customers. Unfortunately we are not able to offer free shipping as well on all orders. Free shipping is applied under the same conditions as always, when the product total in the order is over $129. If you normally order items below this free shipping threshold shipping will be applied but the vouchers will still offer you a discount in the end. For example your most recent order had a total of $42.04 including shipping. Due to the voucher used you have only paid $22.04.

Regarding the advertisement sent to customers, our email states:

'Bonus $10 voucher must be redeemed by Dec 31 2017, $20 store credit voucher code never expires. Vouchers cannot be combined and must be redeemed separately, limit 1 voucher per purchase.'

We apologize if you feel this note was not clear enough.

Thank you for choosing OptiContacts.com!”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-11

Your Shipping ****!

"Your Shipping is Expensive, like the contacts aren't expensive enough as it is. We're not made out of money you know. "

Rep reply posted Dec-12-2017

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We are sorry you feel that way. Please consider our total price ($45.81 including shipping on a 6 months supply of contacts) which has a price match guarantee. If you do find free shipping on other websites please make sure you're not paying more in total. It's important to us that you save as much money as possible.

Thank you for choosing OptiContacts.com!”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-11

Teaser coupon

"I bought the product today based on a coupon code that I thought I would qualify for. I don't have time to read all the fine print. I called a CSR who said he could nothing for me. For my next order, I will spend more time researching alternatives, unless I am made to feel more relevant/special."

Rep reply posted Dec-12-2017

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We are not sure what coupon you are referring to exactly but we are sorry to hear your order did not qualify for it. All coupons on our website state the conditions under which they can be used and we apologize if you feel the notes were not clear enough. Should you have any questions regarding your order, please do not hesitate to call our customer service helpline for further assistance.

Thank you for choosing OptiContacts.com!”


cathy-43808's Avatar

Verified Customer
Rating 2/10
1/5
2017-12-11

"Deceptive email on voucher and coupon. Last order from here ever!"

Rep reply posted Dec-12-2017

A rep from OptiContacts.com, opticontactscom, has responded

“Thank you for your feedback. We are sorry you feel that way but we can assure you there is no deception involved. All details of the promo are included in the email we have sent you. If you would be so kind as to contact our Customer Service department and let us know what your concerns are, we will gladly have that cleared up for you. We look forward to hearing from you.

Thank you for choosing OptiContacts.com!”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-12-11

"If you advertise a coupon code in your emails, it shouldn't be restricted to the amount of boxes ordered when you get to the checkout."


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Verified Customer
Rating 10/10
5/5
2017-12-11

Quick and Easy

"I always buy my contacts from this site and never have any problems."


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Verified Customer
Rating 10/10
5/5
2017-12-11

"Ordering was quick and painless. Website was great and easy to navigate."


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Verified Customer
Rating 10/10
5/5
2017-12-10

I price checked you! Cannot be beat

"...well I am new to this, first kiddo (whoa age 9) that wears contacts and in my price checking you cannot be beat. "


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Verified Customer
Rating 10/10
5/5
2017-12-10

"Thank you for the low prices! You are the only place I buy my contacts!"


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Verified Customer
Rating 10/10
5/5
2017-12-10

"Contacts the last time I bought them they were very dry and ruff around the edges. "


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Verified Customer
Rating 6/10
3/5
2017-12-10

Easy Ordering

"Makes Re0Ordering a breeze "


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Verified Customer
Rating 10/10
5/5
2017-12-09

Pretty Good

"I liked the experience, I just wish the price was lower."


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Verified Customer
Rating 10/10
5/5
2017-12-09

Easy to order!

"So efficient and easy to order"


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