• ADDRESS
    94086
  •  
  • BUSINESS HOURS
    8:00am - 5:00pm daily
    GENERAL PHONE
    866-636-2487
    FAX
    530-937-8351
  •  
  • SUPPORT EMAIL
    service@neobits.com
    SUPPORT PHONE
    866-636-2487

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.58/10
Chance of future purchase: 10.00/10
Shipping & packaging: 9.17/10
Customer service: 10.00/10
Return/Replacement policy: 7.50/10
Click a star to Write a Review!
5/5
2018-08-09

We got the parts

"We ordered parts, we received adequate and clear communication, and we received the parts!"

Helpful Cool

5/5
2018-08-01

Expansive selection of inventory, good price, good experience

"I was having trouble finding my product, but Neobits was able to get it. The price was good and it arrived in a timely manner.
Thank you,
"

Helpful Cool

5/5
2018-08-01

Love Neobits

"Easy ordering, great pricing"

Helpful Cool

5/5
2018-07-23

Good Job, fast delivery, excellent item. Good service.

"Good Job, fast delivery, excellent item. Good service."

Helpful Cool

5/5
2018-07-23

Great service

"Great product, great price"

Helpful Cool

3/5
2018-07-20

It was okay, I got what I ordered.

"In the end, I got what I ordered and the price was very fair. My disappointment came from delayed shipping. I called before I purchased. They told me that they had my item and that it would ship out right away from a warehouse close to me. Turns out it took 2 days to move my order from the office to the warehouse. Then it was sent from a warehouse on the other side of the country from me.

So bottom line - I would have no problem buying from them again. But I would make sure that I adjust my shipping expectations down.
"

Helpful Cool

5/5
2018-05-08

"First Time User on this Site, I would recommend it to other people."

Helpful Cool

5/5
2018-04-19

Just Plain Happy

"I'm very happy with my order from neobits the shipping was also very fast
thank you for the help on the phone also
G Helman PA.
"

Helpful Cool

4/5
2018-04-13

quik service ,, just the part i needed

"quik service , a little trouble first with the credit card but it was ok after that"

Helpful Cool

5/5
2018-04-05

Quick shipment, mikrotik 10G switch arrived as described, courteous support

"Quick shipment, mikrotik 10G switch arrived as described, courteous support"

Helpful Cool

1/5
2018-04-05

I messed up and ordered the wrong item

"My fault, I ordered the wrong item. They however charge a %20 restock fee

better off with one of the other online outfits that are more forgiving.

"

Helpful Cool

5/5
2018-03-26

Fast and easy!

"Item was shipped fast and Packaging was great!"

Helpful Cool

5/5
2018-03-26

Good Work

"When the item was not in stock a representative called to ask me if they should cancel the order or find a replacement. A replacement was found and received in a couple days."

Helpful Cool

5/5
2018-03-16

Easy and fast service

"Nice customer service and fast delivery. Thank you "

Helpful Cool

3/5
2018-03-15

it was a well made

"I thought the shipping was very high"

Helpful Cool

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