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Tried to palce order
"Tried to place order on the last night of a 10% site wise discount. Put order together tried to place order and keep getting kicked off their site. rebooted my computer to make sure it wasn't a connection problem on my end. Still would not let me place order, finally got back on site but wouldn't let me place order. read reviews and was a little shocked at the many poor reviews. I guess I'm better off going else where with my business."
Failed to honor agreements on pricing
"I had an issue with a new order I wanted to place. I was told a supervisor was not able to speak with me until the next day but he would be able to honor the sale pricing when he spoke to me. At the end of the day I was lied to and they refused to honor their pricing when I spoke with the supervisor the next day. I will be returning the product I already ordered and nachez shooters supply will NEVER see one nickle of my business again!Absolutely deplorable customer service and policies. "
Used several times (to NC) and never had an issue
"They have completed each order in a professional way with no mistakes. I have nothing but respect for this business, the shipping and the prices. I like the catalog, the website, the prices, the service and the unseen / uncontacted people who did it right the first time."
Use Midway USA not these morons
"Wow..these people that work at this place must all be Mongoloids. Customer service is horrible and the people can barely even speak English I guess the gene pool is shallow around there. Don't waste your time trying to get an order through them. "
Great Customer Service
"I purchased from Natchez many times by now. Had an issue only once, and they were quick to fix the problem. Great products, Great service, overall fantastic company for my needs. "
What the heck
"I tried to make a purchase from NSS. I discovered they do not sell in Alabama because the parent company is a whole seller in Alabama. Pretty foolish seeing as how the average consumer can not buy from a whole seller. Just another example bad business. "
First Last and DONE
"If I ran my business this way I would be broke..Placed an order..got an confirmation that I did...waited..waited..credit card bill came and got paid..NO email from Natchez with tracking number..ETS nada..zip web site says I placed NO orders..I have to call them to A..get tracking number and B that they sent the wrong shipmentGod I am so tired of crappy service . . perhaps they have all the first and last customers they need ..I need ALL of my customers to buy again.NOT just once..I dont know if I can find better service..but I am GOING TO TRY Absolute capper is that the company just shot me an email detailing that this is MY fault for signing in and out as an GUEST..can you believe this ? Well have no fear I have been your guest for the first , last and DONE"
"I've purchased several game cameras from this company because the run the best sales and have the best prices. Had an issue with my purchase and I called to see if I needed to contact the manufacturer and Sam took care of it on the spot. Awesome customer service!"
"I know people always say this but here goes. "I never leave online reviews" and I do honestly domean it. The only reason I am leaving one now is due to all the negative reviews almost prevented me from ordering from them and I don't want others to make the mistake that I almost did. I ordered 3 lbs of H4350 from them Friday, Natchez was the only place I could find it. I was worried that I either wouldn't get it and get an email stating there was a mistake or they would ship me the wrong item, this worry was based on the online reviews. #1 it showed up on Tuesday a few days later and #2 -all 3 lbs of the powder I ordered was out of the same batch number which is a problem when ordering online usually. They did exactly what they said they would do and I will buy from them again. Don't always judge a company based solely on online reviews base them on your own experience not others who actually may work for competitors. "
Super Fast Shipping And Products
"I've been dealing with Natchez Shooters Supply for several years. I've always found them to have fair prices on top quality merchandise. They run specials with some of the best deals found anywhere. They make sure I am aware of manufacturers rebates and send me the proper forms to fill out to receive the rebates. Most orders I place are in my home less than 48 hours after shipping with standard shipping costs. Kudos to FedEx, also."
Lies about e-mail notifications affecting orders
"The only reason my order actually went through (and ultimately, it was a pity that it did) is because I called four times to see what was going on with the order. I was informed that they sent me an e-mail (they never did) that I needed to respond to in order complete my order/"verify funds." This is bogus that I needed to "verify funds," as they had already charged my credit card. When all was said and done, I had wasted an hour and a half on the phone with them, the never fulfilled their shipping promises, and shipping was SLOW, SLOW, SLOW!"
"I would rather leave zero stars but that's not a option. I had placed a order with natchez just recently upon opening the box I realized some of what I was told would be in the kit was not kit I was under the understanding I ordered from the website. I had called and asked about the issue.they said that they would look into it. I received a call saying the missing part would be sent out in a few days. Needless to say I was excited how easy this company was to deal with. A few hours latter I get s call to touch bass on this transaction... I am told it was a add error and have a choice od dealer cost or returning the kit. This Indian giving on the word of the costumer service removes all trust in this company. So I ask to be removed from the mailing list for the Catalog. They cant do that by my name. .. how do you know were to send the Catalog to? Moral of this story you must know what they mean to sell rather then what they are telling you. "
"I placed an order and then read some of these reviews and said "Oh No!" But, a few days later I received my complete order. No complaints here."
"May be a great store, if you live in a state they will ship to. Chattanooga shooting supply has them sewn in their pocket not to ship to Alabama plus 2 other states. Seems stupid that a site sells online then tells you when you place an order that they cant ship to you, because they are kissing a big distributers rear. Thanks anyway, hopefully you will fold, but I doubt it, just wishful thinking. "
"There is no way to go and make a change or alter an order. I bought 2 Glock 26 mags and they were $34.70 ea. and i found them on another site for $27.00. I had to send an email to CS and they did give me the magazines for the same price as the other site. I have bought a lot of different items from them and had no issue, but "do not screw up an order" or it gets nasty trying to straighten it out.There shipping is really high....They get get money back from the shipping companies, so the more they charge the more they get back. So are there prices really cheaper?They need to get a better order entry system. there comes a time that you either need to expand to keep up with customers demands and issues or eventually you will be out of business.I will probably research other sites before i make another purchase here, but they have forced me away......."