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Best customer service goes to Jen
"MyRcMart4:48 PM (36 minutes ago)to me In general you complained for every electronic part, nothing work is normal.Just return the board back to us for refund. Don't purchase electronic parts from us is more safe.Thanks & best regards,Jen (MyRcMart.com)DISCLAIMER: This e-mail contains proprietary information some of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to it. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on this e-mail. Any part of the content of this e-mail cannot and should not be disclosed to any third party or to the public without sender's authorization. Any offer or quotation will be valid for 7 days only."
Arrived as described
"Ive ordered several times from myrcmart. Everything arrived as described and I havnt had any issues with the drone stuff I've bought, including their rcx motors that I still fly with a year later."
Product not good and after that very bad explanes. No service.
"Motor burnt out within a half minute. I know all the specs and what to do. But poef. Burnt. "
NEVER AGAIN, NO customer service
"I still waiting fo neary 3 moths to received my order.MyRcMart blaim the post office an don't wont to refund.No customer service, i will never order by MyRcMart.They take your payment very fast, and are there any problems they won't do anything.Worst company ever on the internet.Stay away from MyRCMart, they would not take care if there is a problem.Bad Bad Bad Compony."
"Worthless aftersales, arrogant company, poor quality carbon frames.Bought an X160 and X190 frame, both have an incredible flex, the x160 is 3mm carbon and it's so flexible that you don't need much force to have it at a 45 degree angle. After the first mild crash with a superlight setup (300gr auw) it delaminated the carbon. Contacted them, 'sold as is' 'if you don't like it, buy a more expensive frame from our competition'Tipical Chinese arrogance, and unwilling to listen. In fact, they will refund, but only if the product is returned like it was received (new, in bag) which is impossible. They simple use poor quality carbon that is absolutely not the quality you normally expect. The 4mm X190 frame is about as flexible as normal quality 2mm carbon. They refuse to listen and offer help. Avoid, is my best advice. I will never, ever buy again from them. I've build about 38 quads now, and never had an experience like with them. They reply rude and senseless, don't read what you type (in fact, they now assume i want a full refund for the order, instead of the 14,99usd for the frame). They simple play a game. Worthless."
"One of my favourite shops of all times! Has a lot of useful things at very low prices, quality is awesome!Customer service is very good, no problems at all and shipping is fast!I'm always happy to buy from them, super recommended!"
"Very poor customer service.They didn't inform to me delivery problem until I send e-mail.Customer service guy is very rude.I won't use this site forever.What a mess!!"
"MYRCMART.com is a terrible company for many reasons:1) They charge top dollar for sub-par shipping. 2) They are quick to take your payment, but very slow to process. 3) In the event that something is wrong with the order(back order, etc), they will not contact you but leave the sale processing. This is a tactic used by larger companies to capitalize on profits. But very poor for sales as this leaves the buyer at a disadvantage. 4) They will not contact you unless it is in their favor. This applies to both new and existing transactions. Overall I would rate this company as one of the worst on the internet in terms of buyer confidence and service. And I'd urge anyone considering them to move on. Which stands in spite of the numerous false testimonials posted on RCMART's behalf. "
"Regarding MyRcMart online store for RC Heli, trustworthy, fast shipping and low price. MyRcMart has to add more hand tools and Tarot heli sparts."
"Well, this is the first time I buy anything at MyRCMart. But I really like the way this guys run their busines. I Purchase some parts for my 450 Heli clone: A nice Sport Canopy and some new style helical pinions and main gears. One month to arrive. A good time, having in mind that my order stucked a while at mail system because of chinese new year hollidays. Here is a copy of a message I left them after recieving my order today feb20:Hello there, people at MyRCmart. I'm asking myself if there is any way to give you some sort of order feedback. I mean to report when and how it arrives. Anyway, I'm glad to tell you that my first order at your site (#253715) has just arrived in excellent conditions and I want to congratulate you for your service. Nice and safe shipping and great accuracy, also great product quality. Please tell me if there is a way to make this congratullation public. I'll be ordering again anytime soon. Best regards. Vladimir.So in fact, I was who asked for posting a review, instead them."
"Ordered an RC receiver about a month ago. They never answered any of my inquiries. Finally I contacted PayPal and got a full refund. Stay away from MyRCMart AKA Amp INTL. They are a waste of time."
"Hi MyRcMartAm a regular online customers. Has made many purchases from other online retailers and would like to commend on your outstanding services. Here are my reviews:1) Fast in replying all my silly questions pertaining to 4channel rc heli - just migrated from 3channels to 4channel rc heli2) understanding the need of customers - offer a free training kit3) fast in processing and shipping. Ordered on 30/4 (mon) and received the products on 3/5 despite of one PH (labour day) and one day delay from my local post office - fr HK to Singapore4) One of the most price competitive online retailer - price is the cheapest with reasonable shipping cost (no like other retail which offer cheap product price but high in shipping cost)5) going the extra mile in packaging with extra effort to have stylaform (maybe wrong spelling) to reduce damages while shippingThis maybe the my first purchase from you but idefinitely will continue using your services and products. Looking forward for my next purchasesMillion thanks from Singapore"
"I think that to get a good idea about MyRcMart, you have to go to www.rcgroups.com and do a search. This online vendor has a stellar reputation on that website and they are the largest online community in the world. This speaks volume, in my opinion.I have purchased many items from MyRcMart in the past and I have NEVER had any problems. They are known to have some of the most competitive prices online. In fact, many people will wait for them to stock the items they need because they know that the price will be excellent. The service is very good and very fast both in Chinese and in English. Shipping is also quick compared with other RC giants such as Hobby King and the shipping fees are far more reasonable. It's also worth mentioning that they keep their website up to date on a daily basis. This means that if an item is showing "stock," they have the item in stock contrary to other online vendors who show "stock" on many items they don't even have. That said, the good business they do means they are very busy so they can and will refuse to do business with rude customers who are very difficult to please. They will just refund your money, in full, and ask you to take your business elsewhere. In fact, they make that very clear on their website. Treat them with respect and you will not be disappointed with them. I have nothing but praises for MyRcMart and I highly recommend them as one of the best oonline RC vendors in the world. Thank you MyRcMart. You guys are awesome. Chris"
"Awful People, Awful Place. I placed an order for a helicopter. After two weeks it was still in processing, meaning it wasnt ready to ship. I sent them several emails asking what the issue was. I never got a decent response. I told them that I hoped the item would ship soon or I was thinking about writing a bad review. Immediately they cancelled the order and said that they didnt take threats!?! So now they get the bad reviews. I found DHgate.com is located in china as well, but they managed to process and ship my order the same day I made it. Proving that it was just MY RC MART's incompetence the whole time."
"Had a problem and they would not take care of it. They are in China, so if you want to return something it will likely cost you a much as you would pay to buy a new item."