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Stores > Mr. Cool
  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      48393
    •  
    • BUSINESS HOURS
      9 AM - 5 PM Eastern
      GENERAL PHONE
      248 960 7850
      FAX
      n/a
    • SUPPORT EMAIL
      support@mrcool.us
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.24/10 8.24/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.47/10 9.47/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 7.86/10 7.86/10
Voice your opinion! Review Mr. Cool by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-18

"Cool" Mercruiser 470

"Great Experience with staff. Part was "as billed" and fit perfectly. Cooling is no longer an issue!"


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Verified Customer
Rating 4/10
2/5
2017-07-14

Withholding judgement

"Service was good. Waiting on shipping charges refund. Computer calculated one amount, but Mr. Cool associate said it was incorrect. She would refund the difference at a later date because the computer did not allow changes at that time.
So I am waiting for the refund.
"


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Verified Customer
Rating 10/10
5/5
2017-07-12

"Quick delivery, quality part, great phone customer service."


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Verified Customer
Rating 6/10
3/5
2017-07-12

Pay for 2 days ,arrived 5 days..

"Pay for 2 days $187. Arrived 5 days."


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Verified Customer
Rating 10/10
5/5
2017-07-12

MerCruiser oil cooler

"After ordering the wrong part, you service center helped with processing the return and ordering the correct part. Thank you
"


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Verified Customer
Rating 10/10
5/5
2017-07-07

Very helpful and knowledgeable.

"Received the product as promised and the quality appears to be as good as oem. Installation went without a hitch.
"


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Verified Customer
Rating 10/10
5/5
2017-07-06

Tim

"Ordered three day select (ups) on time .my customer was happy happy happy! "


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Verified Customer
Rating 8/10
4/5
2017-07-06

good and easy

"its fast and easy to buy at Mr Cool"


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Verified Customer
Rating 10/10
5/5
2017-07-05

Fast shipping, quality

"Delivered on time, experienced staff, very knowledgeable. Definitely recommend!"


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Verified Customer
Rating 10/10
5/5
2017-07-05

"Fast delivery! Great service!"


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Verified Customer
Rating 10/10
5/5
2017-07-05

Awsome

"I called spoke with a very nice lady. She helped make sure the part I was ordering was the right one then express shipped it out to me. I had it in 2 days. The part works great and they saved me money! What else can one ask for! Service is great I would and will be using them again."


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Verified Customer
Rating 10/10
5/5
2017-07-04

Heat exchanger

"good parcel tracking. Part came in exactly as needed."


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Verified Customer
Rating 10/10
5/5
2017-07-03

Ordering of Heat Exchanger

"Great phone customer service, shipment received on time as promised & very well packed!!"


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Verified Customer
Rating 10/10
5/5
2017-06-22

Expert

"Very happy, knew what he was talking about and cared."


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Verified Customer
Rating 10/10
5/5
2017-06-22

Quick Delivery - Spot on Parts - Excellent Price

"I ordered an oil cooler and an heat exchanger for my Westerbeke 71C on a Thursday morning. They arrived the following Tuesday. The review title says it all."


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