• ADDRESS
    48393
  •  
  • BUSINESS HOURS
    9 AM - 5 PM Eastern
    GENERAL PHONE
    248 960 7850
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@mrcool.us
    SUPPORT PHONE
    n/a

Payment options

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  • option not available Money Order
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  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
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Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 8.91/10
Chance of future purchase: 9.71/10
Shipping & packaging: 9.03/10
Customer service: 9.46/10
Return/Replacement policy: 8.93/10
Click a star to Write a Review!
5/5
2018-05-22

Transmission cooler

"Very quick great quality highly recommend. "

Helpful Cool

5/5
2018-05-21

In Stock !!!

"Great Price, fast shipping, a pleasure to do business with"

Helpful Cool

4/5
2018-05-21

Thanks

"excellent customer service!"

Helpful Cool

4/5
2018-05-16

Cool changes

"Good service, value and quality replacement heat exchanger for universal diesel. "

Helpful Cool

5/5
2018-05-16

Old school service

"Very efficient polite knowledgeable"

Helpful Cool

5/5
2018-05-15

Excellent

"With online chat we were able to Oder correct part. Tried it out today. It was a very positive experience. "

Helpful Cool

5/5
2018-05-13

Great products and superb service!!

"Very easy to order, product looked great and the delivery was sooner than expected!! Thank you!"

Helpful Cool

5/5
2018-05-10

Fast courtious service

"Shipment arrived within a few days of order. Great price."

Helpful Cool

5/5
2018-05-09

Excellent product Great Service

"Called in and ordered an Heat Exchanger. CSR not only answered all of my questions but saved me from ordering the wrong part (even though Mercruiser documented the incorrect part number). She made sure I got the seals that re not included as well. I called back several hours later to order the same part for my second engine and it was even easier, and accommodated shipping the parts at no additional shipping since the parts had not gone out yet. The exchanger came the next day, and the second the following (due to me missing the cutoff), but no surprise - I was already advised this would happen during the second order.

This was an exceptional experience, and cost less to boot.
"

Helpful Cool

5/5
2018-05-03

Excellent service.

"Good customer support. I’d refer others. "

Helpful Cool

5/5
2018-05-02

Great experience

"I had used Mr. Cool's products in the past for automotive purposes. They never disappointed. This was the first time that I had the pleasure of working with their service employee to recommend a heat exchanger for a marine application. Their commitment to customer service and quality did not waiver. High quality people offering high quality products. Highly recommend. Fast shipping "

Helpful Cool

5/5
2018-05-01

Excellent communication and services

"A pleasure to deal with hope to do business again thanks"

Helpful Cool

5/5
2018-04-18

Marine engine cooling

"Great customer service. Prompt shipping."

Helpful Cool

5/5
2018-04-17

Onan generator placement heat e changer

"Traveling by boat, needed generator operation, but very little time to wait for part. Ordered. Onan generator heat exchanger on Monday, received Friday, and installed."

Helpful Cool

5/5
2018-04-17

Great Product & Support

"Great Product & Support. Took their time on the phone to figure it out and parts arrived as promised. "

Helpful Cool

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