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Stores > Mr. Cool
  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      48393
    •  
    • BUSINESS HOURS
      9 AM - 5 PM Eastern
      GENERAL PHONE
      248 960 7850
      FAX
      n/a
    • SUPPORT EMAIL
      support@mrcool.us
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 9.47/10 9.47/10
    Customer service: Rating 9.87/10 9.87/10
    Return/Replacement policy: Rating 8.75/10 8.75/10
Voice your opinion! Review Mr. Cool by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-13

Fast shipping

"I will keep buying from Mr. Cool"


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Verified Customer
Rating 10/10
5/5
2017-11-08

exellent as promised

" replacement Heat exchanger for westerbeke
Arrived promptly.
appears to be exact match as to size inlet outlet locations, Seakamp 2 pass, came with zinc
etc
quality looks good ,
Will need to order mounting brackets as cannot reuse the old ones
"


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Verified Customer
Rating 10/10
5/5
2017-11-06

good service

"Delivered as promised. Good quality."


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Verified Customer
Rating 4/10
2/5
2017-10-28

15 days after charged and still not shipped

"Ordered closed loop system. They called within a couple hours to verify order. I am now 15 days past being charged for the system and still no shipping notification!!"


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Verified Customer
Rating 10/10
5/5
2017-10-24

Great no hassle service.

"My experience was good. My order arrived on time with the correct part. "


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Verified Customer
Rating 10/10
5/5
2017-10-20

Great service!!

"I hope the part is half as good as the service!!"


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Verified Customer
Rating 10/10
5/5
2017-10-20

Good Experience

"The product was an exact replacement, received on time. Would order again and recommend to a friend."


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Verified Customer
Rating 10/10
5/5
2017-10-20

Awesome service

"Great service. Shipped quickly. Part fit perfectly. "


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Verified Customer
Rating 10/10
5/5
2017-10-19

"Excellent communication, and great service. Delivered to Australia within 5 days! Thanks very much, I would recommend to Mr. Cool anyone."


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Verified Customer
Rating 10/10
5/5
2017-10-18

As always great service.

"I order the part and it shows up on time, doesn't get any better than that."


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Verified Customer
Rating 10/10
5/5
2017-10-16

Fast service

"I ordered the wrong part by mistake and the help I received and the speed they dispatched the correct one was first class , outstanding . They even emailed me a return mailing slip to tape on the box. Service and prices are second to non."


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Verified Customer
Rating 10/10
5/5
2017-10-12

Mr. Cool has never disappointed me.

"As purchasing agent for boat/yacht repair at a full service marina, I am thankful that I found this company a few years ago. Mr. Cool has provided what we needed in heat exchangers and oil coolers with competitive pricing and timely shipments. "


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Verified Customer
Rating 10/10
5/5
2017-10-10

Super

"Ok great delivery a good price "


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Verified Customer
Rating 10/10
5/5
2017-10-08

congratulation

"thank you for your professionalism, i have received the shipping in italy early. Grazie grazie"


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Verified Customer
Rating 10/10
5/5
2017-10-06

Great deal

" Great knowledge of products. Timely delivery and great prices thank you "


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