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Stores > Mr. Cool
  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      48393
    •  
    • BUSINESS HOURS
      9 AM - 5 PM Eastern
      GENERAL PHONE
      248 960 7850
      FAX
      n/a
    • SUPPORT EMAIL
      support@mrcool.us
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 9.56/10 9.56/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: Rating 7.86/10 7.86/10
Voice your opinion! Review Mr. Cool by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2018-02-08

Great people and knowledgeable too.

"I am a new boater needed parts but not sure due to all the variable parts listed because my engine is no longer produced. They tied it up in a bow and delivered as promised."


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Verified Customer
Rating 10/10
5/5
2018-02-07

T6-354.4

"Russ gave excellent advice on replacing the oil/trans. cooler which is no longer available from Perkins."


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Verified Customer
Rating 10/10
5/5
2018-02-07

Smooth transaction

"Customer service was great. Product was just as described. However, it is manufactured by SeaKamp not by MrCool.

It arrived 24 hours after I ordered it!
"


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Verified Customer
Rating 10/10
5/5
2018-02-06

Great people to deal with !!!!

"Friendly and very helpful. Great value and service. "


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Verified Customer
Rating 10/10
5/5
2018-02-05

Dennis Point Marina

"Excellent experience from placing the order to receiving it immediately. "


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Verified Customer
Rating 10/10
5/5
2018-01-31

Super experience

"We were told it would take 3 days before the part would be ready for shipment. But somehow it was shipped the next day and was a very pleasant surprise!!"


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Verified Customer
Rating 10/10
5/5
2018-01-30

All Good

"Polite, prompt, fair price and delivered on time."


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Verified Customer
Rating 10/10
5/5
2018-01-29

Great experience

"Excellent ! Easy to deal with !

However - I paid double for fast shipping and UPS didn’t deliver !!

Should I ask for a refund of shipping charges ???
"


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Verified Customer
Rating 10/10
5/5
2018-01-26

Incredible

"Needed help. Got it. Delivered part. Better than OEM. Fit like a charm"


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Verified Customer
Rating 8/10
4/5
2018-01-15

close fit

"Not quite the same but was able to get it to work "


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Verified Customer
Rating 10/10
5/5
2018-01-15

Very Knowledgeable

"they are very knowledgeable about the parts they sell. "


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Verified Customer
Rating 10/10
5/5
2017-12-25

Great service

"Got the job done overnight. ThankYou"


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Verified Customer
Rating 10/10
5/5
2017-12-22

Always helpful

"They have great prices and always helpful with questions "


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Verified Customer
Rating 10/10
5/5
2017-12-16

Perfict fit

"heat exchanger was an exact match and good quality"


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Verified Customer
Rating 10/10
5/5
2017-12-07

Excellent customer service

"Called for a new heat exchanger. He had all my information from two years ago and even made some minor modifications to help ensure my new piece would work better. "


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