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Stores > Micro Center
  • Micro Center Micro Center Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      4119 Leap Rd
      Hilliard, OH US
      43082
    •  
    • BUSINESS HOURS
      10am - 9pm M-Sat EST / 11am - 6pm Sun EST
      GENERAL PHONE
      614-850-3000
      FAX
      n/a
    • SUPPORT EMAIL
      http://www.microcenter.com/customer-support
      SUPPORT PHONE
      614-850-3675

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.65/10 8.65/10
    Chance of future purchase: Rating 8.74/10 8.74/10
    Shipping & packaging: Rating 8.52/10 8.52/10
    Customer service: Rating 8.38/10 8.38/10
    Return/Replacement policy: Rating 8.62/10 8.62/10
Voice your opinion! Review Micro Center by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-13

Timely and great service

"Had the 18 minute pickup for a few products I ordered, they were timely and friendly. "


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Verified Customer
Rating 10/10
5/5
2017-12-13

Very helpful

"Great customer service!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Super good price, excellent service

"Excellent service, great price."


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Verified Customer
Rating 10/10
5/5
2017-12-13

Great price, great service!

"Got a drone for a VERY competitive price (a Christmas present), and the store held one for me to pick up. One cannot expect more than what I received in terms of price and service."


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Verified Customer
Rating 10/10
5/5
2017-12-13

FitBit Purchase

"Great experience and price!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Excellent

"Great company. Very helpful"


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Verified Customer
Rating 10/10
5/5
2017-12-12

very good

"very good excellent work"


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Verified Customer
Rating 8/10
4/5
2017-12-12

Go to go store for All technology needs and wants

"I was there to get some ink cartridges and it was a nice lady to he'll guide to my Ink cartridges. After that I walk around look for a old stock 775 heat sink but could not find them. Jim on the floor help me look it up. Wham that services. I will shop there again."


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Verified Customer
Rating 10/10
5/5
2017-12-12

item was ready when they said

"ordered a laptop and i am very happy with it"


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Verified Customer
Rating 8/10
4/5
2017-12-12

Sor far, very good

"I would say the pick up experience so far was very good, I am yet to use the device for a long time to see if it actually works well."


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Verified Customer
Rating 4/10
2/5
2017-12-11

Meah

"Went to the online pickup counter and had to wait 15 minutes for someone to unload his cart and pay ever so slowly. Order wasn't ready had to wait 10 minutes more while they tracked down an employee to pull one item off the shelf."

Rep reply posted Dec-12-2017

A rep from Micro Center, Micro Center, has responded

“Hello russ-23381, we are very sorry to hear about this negative experience. We want to make sure that we are getting to every customer as quick as we can and still provide great customer service. We will let the management team know about this issue so we can take a look at what happened and provide training and coaching to help improve the pick up experience. Thank you for reaching out to us!”


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Verified Customer
Rating 10/10
5/5
2017-12-11

I always join going to Micro Center

"Great products. Great prices. Great specials. Welcoming people."


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Verified Customer
Rating 10/10
5/5
2017-12-11

MicroCenter is best store

"MicroCenter is best store if it's available near you!"


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Verified Customer
Rating 2/10
1/5
2017-12-11

Waited for 40 minutes to pick up an on-line order in an empty store

"I placed a small order (some plugs and cables) on line, and went to pick it up at Micro Center 30 minutes later. There were many open regular cash registers with employees staring off into space, and a separate pickup area. There were 4 people ahead of me in the "pickup" line, and one store employee processing the orders. The line did not move. After 30 minutes in line, I flagged down an employee and asked him to locate the store manager. He sent over some mid-level manager who said the story manager was busy. When I complained about the long wait and asked if additional employees could be deployed to speed the line, I was told to have a nice day. I could have picked up my purchase in the store and been out the door in 5 minutes. Very bad customer service on several levels. I won't be back."

Rep reply posted Dec-12-2017

A rep from Micro Center, Micro Center, has responded

“Hello thomasmichel, We are very sorry for this experience. We want to make sure that we are taking care of our customers as quickly as we can and to respect our customers. We will send this over to the management team for review for coaching and training and to look at how we can improve on our processes. Thank you for reaching out to us! ”


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Verified Customer
Rating 8/10
4/5
2017-12-11

Very Helpful

"In and out very quickly.. "


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