magicmicro.com
Computers
1,096 reviews
8.44 / 10
  • ADDRESS
    44128
  •  
  • BUSINESS HOURS
    10:00am - 6:00pm Mon-Fry Closed Sat, Sun
    GENERAL PHONE
    216-896-9870
    FAX
    216-896-9869
  •  
  • SUPPORT EMAIL
    support@magicmicro.com
    SUPPORT PHONE
    216-896-9870

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.21/10
Chance of future purchase: 9.29/10
Shipping & packaging: 8.21/10
Customer service: 9.06/10
Return/Replacement policy: 9.00/10
Click a star to Write a Review!
5/5
2018-09-05

Fabulous experience!

"Magic Micro built my computer and I had a wonderful experience. Helena was my customer service representative and through email she worked out the kinks; some items I had requested were incompatible with each other or not powerful enough. My "Ferrari" is running quite well. Kudos to Helena for having the patience to work with me and come up with a computer that works really well for me. When my Ferrari's life comes to an end as they all do, I will return to Magic Micro."

Helpful Cool

5/5
2018-09-02

Extremely good experience.

"Checked my configuration to assure it was appropriate for me, caught some omissions, e-mailed the info quickly and processed my responses quickly enough to still get delivered in time-frame as promised. Cables routed cleanly. Packing & shipping well done. #1 job all around.

I'll use them again - I have lots of old stuff & I know it all will have to die someday! :-((

No more (alliteration alert!) HP for me you see!
"

Helpful Cool

5/5
2018-08-21

Best rto pc place out there

"Gd pricing with my less than average credit still ain't paying much per month. Plus they advised essential upgrades I hadn't thought about."

Helpful Cool

5/5
2018-08-08

Great company, Great product!

"I was already pleased that I could customize my computer, but then the company e-mailed me to recommend configuration changes that would make it better still! I was not expecting that, but VERY thankful that they did. Thank you, Magic Micro! "

Helpful Cool

5/5
2018-08-06

Best experience with a company

"We had the best experience with MagicMicro and their representative, Elena. She was great. I would recommend MagicMicro to everyone. The computer came sooner than promised and it is awesome!"

Helpful Cool

5/5
2018-07-29

Outstanding custom builder

"MagicMicro offers a very wide range of customization options for every pocketbook. Incredibly fast assembly, very good communications. They do upsell enhancements, but very low key, and in my case they augmented my basic computer design. The computer arrived very quickly. One mild criticism - there isn't a single document in the package that acts as a user guide to all aspects of the unit. Otherwise a first class vendor."

Helpful Cool

5/5
2018-06-28

All good

"Everything works just fine."

Helpful Cool

5/5
2018-06-23

3rd time a charm

"what can i say quality parts, insightful service good price.
purchased my last 3 computers, last lasted from 2011 to 2018
quality , durability and great sales help like Elena.
You can't get better service
Thom
"

Helpful Cool

5/5
2018-06-03

Great machine, fast delivery

"Great machine, fast delivery"

Helpful Cool

3/5
2018-04-22

Computer works well

"It arrived with a loose cpu cooler, banging around inside, but the padding they installed for shipping limited damage to paint scratches. Fortunately i asked they include the remaining thermal paste so i could reattach cooler. Wifi card wouldnt work well, kept dropping out, and errors on driver, so i had to remove it. It was their low end one so i dropped the issue. "

Helpful Cool

5/5
2018-04-21

Customozed BareBones System

"Website was very easy to understand and order from. Customer Service notified me of impending delay in receiving my CPU and offered an Upgrade to the next Generation for the same Price. I have not received my order as yet, expecting date Monday April 23!"

Helpful Cool

5/5
2018-04-20

Outstanding! Micro-Magic does it again.

"I ordered a custom built rig back in June 2010 from Magic micro.
I am writing this review with it! So when time to upgrade... It was
no secret that I returned to them to build another custom rig.

It was a straight forward process selecting the components and upon placing the
order via their web-page, I received a flurry of emails from them recommending
upgrades which is normal. I placed the order on Monday April 9th at around
11:50 PM at night. The rig Shipped on Tuesday April 17th 2018. It arrived on April 19th!


My review:
-Rig Components: 5 stars
-Help from Rep Elena: 5 stars
-Rig configuration and stability: 5 stars
-Professional instillation of hardware: 5 stars
-Wiring and layout of components: 5 stars
-Checks to ensure selected hardware were installed: 5 stars
-Bang for the money: 5 stars
-Amount to build, test & ship: 4 stars

Overall: 4.875 stars = 5 stars!

Overall: I highly recommend this business & will do business with again!
"

Helpful Cool

5/5
2018-04-15

I've purchased multiple computers over many years

"Magic Micro has consistently provided quality products and satisfying service. I will buy my next computer from them."

Helpful Cool

5/5
2018-04-06

Company easy to work with!

"Easy transaction and much appreciated input from staff."

Helpful Cool

3/5
2018-04-05

x

"Item was DOA but a very god experience with regards to replacement.repair."

Helpful Cool

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