• ADDRESS
    44128
  •  
  • BUSINESS HOURS
    10:00am - 6:00pm Mon-Fry Closed Sat, Sun
    GENERAL PHONE
    216-896-9870
    FAX
    216-896-9869
  •  
  • SUPPORT EMAIL
    support@magicmicro.com
    SUPPORT PHONE
    216-896-9870

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 7.71/10
Chance of future purchase: 6.54/10
Shipping & packaging: 6.43/10
Customer service: 6.73/10
Return/Replacement policy: 6.94/10
Click a star to Write a Review!
5/5
2018-06-03

Great machine, fast delivery

"Great machine, fast delivery"

Helpful Cool

1/5
2018-05-02

Worst service i have ever had

"There customer service lady is rude and very unhelpful. I cancled my order and they still charged my credit card. Took 5 days for the money to get back into my bank so i could order parts from newegg. I will never refer anyone to buy a computer or parts from them"

Helpful Cool

3/5
2018-04-22

Computer works well

"It arrived with a loose cpu cooler, banging around inside, but the padding they installed for shipping limited damage to paint scratches. Fortunately i asked they include the remaining thermal paste so i could reattach cooler. Wifi card wouldnt work well, kept dropping out, and errors on driver, so i had to remove it. It was their low end one so i dropped the issue. "

Helpful Cool

5/5
2018-04-21

Customozed BareBones System

"Website was very easy to understand and order from. Customer Service notified me of impending delay in receiving my CPU and offered an Upgrade to the next Generation for the same Price. I have not received my order as yet, expecting date Monday April 23!"

Helpful Cool

5/5
2018-04-20

Outstanding! Micro-Magic does it again.

"I ordered a custom built rig back in June 2010 from Magic micro.
I am writing this review with it! So when time to upgrade... It was
no secret that I returned to them to build another custom rig.

It was a straight forward process selecting the components and upon placing the
order via their web-page, I received a flurry of emails from them recommending
upgrades which is normal. I placed the order on Monday April 9th at around
11:50 PM at night. The rig Shipped on Tuesday April 17th 2018. It arrived on April 19th!


My review:
-Rig Components: 5 stars
-Help from Rep Elena: 5 stars
-Rig configuration and stability: 5 stars
-Professional instillation of hardware: 5 stars
-Wiring and layout of components: 5 stars
-Checks to ensure selected hardware were installed: 5 stars
-Bang for the money: 5 stars
-Amount to build, test & ship: 4 stars

Overall: 4.875 stars = 5 stars!

Overall: I highly recommend this business & will do business with again!
"

Helpful Cool

5/5
2018-04-15

I've purchased multiple computers over many years

"Magic Micro has consistently provided quality products and satisfying service. I will buy my next computer from them."

Helpful Cool

5/5
2018-04-06

Company easy to work with!

"Easy transaction and much appreciated input from staff."

Helpful Cool

3/5
2018-04-05

x

"Item was DOA but a very god experience with regards to replacement.repair."

Helpful Cool

5/5
2018-03-27

SJ Puter

"Nothing to really tell. I called and ordered and all went well. Great communication, unit was what I ordered and expected. Can't wait to deal with them again."

Helpful Cool

5/5
2018-03-25

Amazing!!!

"Yes they delivered. It's a beautiful machine!!!"

Helpful Cool

No Avatar
d504
d504

Verified

3/5
2018-03-25

PC build was DOA

"Custom build was not booting at all, could not be resolved by tech support via phone, return was easy and painless, would consider ordering again at this point, review revised 3/31/18"

Helpful Cool

5/5
2018-03-21

Gaming computer

"Excellent service pre buy"

Helpful Cool

5/5
2018-03-16

They are the best

"i have never had any problems with them"

Helpful Cool

5/5
2018-03-12

This one is mine

"I have used you many times for Veterans here on Maui, You build them, I add software for the Vets.."

Helpful Cool

4/5
2018-03-09

Solid Machine, but......check inside the case First

"Actually very pleased with machine, super quiet and fast (without overclocking). It arrived in a timely manner, but.....I opened up the case when it arrived and I was horrified to see that the cpu fan was NOT connected. I attached the fan and it snapped into place (the plug will only go on one way properly, and the lip does click when it is seated) When I contacted MagicMicro, the support/service staff told me that UPS must have caused the fan plug to come loose......Not buyin that. So just a warning to folks, always open you case before you power it up.

Again, I really like the machine and the deal was amazing compared to other businesses.
"

Helpful Cool

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