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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • option not available Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.66/10 8.66/10
    Chance of future purchase: Rating 8.72/10 8.72/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 8.49/10 8.49/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2017-11-21

Entering charge info difficult

"It is as if you really do not want to buy."


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Verified Customer
Rating 10/10
5/5
2017-11-21

"Cjjdjbdjjsjajsjdjsbakanak"


Rating 10/10
5/5
2017-11-21

A little trouble, but saved by excellent customer service!

"I ordered a Mac Mini recently, but the order seemed to have gotten lost because after a few days it still hadn't shipped. Customer service rep Cristal Gersa Gaton handled my case, and she managed to get one shipped out overnight, so that I would receive it the same day as if my order hadn't gotten lost. She kept me updated via email while she worked her magic, and followed up with a new tracking # once it shipped. It arrived on a Friday as I originally planned, so that I would have the weekend to set it up and transfer files over from my old Mac (a 2010 Mini that I also bought from Mac Mall). Nothing worse than having to wait until Monday to receive a new toy, and thankfully Cristal saved the day....and my weekend. I've been a Mac Mall customer for many years, and this was the first time I've ever had even the slightest bit of a problem. But fortunately it was resolved and my faith in Mac Mall confirmed. Thanks Cristal!"


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Verified Customer
Rating 10/10
5/5
2017-11-20

Awesome!

"It was very good and recommending."


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Verified Customer
Rating 10/10
5/5
2017-11-20

"Pleased with the site and servce"


Rating 10/10
5/5
2017-11-20

Cristal Gersa Gaton Was Wonderful and Very Helpful

"Cristal helped me with a problem I had with a recent order. She made me feel secure in the fact that my problem would be resolved and I would be receiving my new computer as promised, the following day."


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Verified Customer
Rating 10/10
5/5
2017-11-20

Good prices, easy navigation

"Good prices, easy navigation"


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Verified Customer
Rating 10/10
5/5
2017-11-20

Great Experience!

"Great Place! Thanks again!"


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Verified Customer
Rating 10/10
5/5
2017-11-19

"Shopped here before. Very happy overall"


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Verified Customer
Rating 10/10
5/5
2017-11-19

PRICE.....CHOICE.....INFORMATION.....SERVICE!

"A Great Website to do business with when the time comes to make a decision and Buy!.....4th Time doing business with MacMall.....No Worries Ever..."


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Verified Customer
Rating 8/10
4/5
2017-11-18

Apple of My i

"Searched and Searched the Web for desired exact specifications
Came to MacMall and FOUND Just What I was Looking For in Minutes...
"


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Verified Customer
Rating 10/10
5/5
2017-11-18

Too Easy!!!

"Saved $100 instead of going to an Apple Store. Amazon Pay made checkout and easy and trustworthy shopping experience."


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Verified Customer
Rating 10/10
5/5
2017-11-15

"I used to work with Rudy de la Cruz. He was great but I havent been able to reach him recently. He may not be there any more."


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Verified Customer
Rating 10/10
5/5
2017-11-14

Good

"Friendly customer service"


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Verified Customer
Rating 10/10
5/5
2017-11-14

"Good eveything is easy and simple!"


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MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.