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Stores > LensRentals.com
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      38018
    •  
    • BUSINESS HOURS
      8:30 am to 5 pm weekdays
      GENERAL PHONE
      901-754-9100
      FAX
      n/a
    • SUPPORT EMAIL
      support@lensrentals.com
      SUPPORT PHONE
      901-754-9100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.58/10 9.58/10
    Shipping & packaging: Rating 9.81/10 9.81/10
    Customer service: Rating 9.95/10 9.95/10
    Return/Replacement policy: Rating 9.79/10 9.79/10
Voice your opinion! Review LensRentals.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-15

Exactly what I needed, when I needed it

"This is the second time I've rented with LensRentals and it was awesome, just like the last time. I rented a body and lens. Everything showed up on time and worked perfectly. Five stars!"


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-14

Always perfect, always helpful!!!

"Another great experience, got the lens I needed, when I needed it, and it was great!! LR has always been fantastic to deal with!!!"


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Verified Customer
Rating 10/10
5/5
2018-01-12

First Time Renter!

"Everything showed up on time and returning it was super-easy. What a great way to learn and test new equipment before investing."


DanielDougan's Avatar

Verified Customer
Rating 10/10
5/5
2018-01-10

As expected

"Everything was exactly as expected, and that's not a bad thing at all. "


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Verified Customer
Rating 10/10
5/5
2018-01-08

Love Lensrentals

"This was the 4th time I have used Lensrentals and I am continually impressed. They are fast. The lenses were great. Customer service was top notch! "


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Verified Customer
Rating 10/10
5/5
2018-01-07

Great service

"Super convenient way to rent your camera gear! So easy to return, too! Loved my experience!"


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Verified Customer
Rating 10/10
5/5
2018-01-07

Amazing Service

"Rented the basic wedding kit and it made a wondeful eddition to the lenses I already owned! Amazing service for those who like myself want to test drive a lense or have specific lense for an event!

Would recommend to all my friends and family! Affordable and reliable!
"


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Verified Customer
Rating 10/10
5/5
2018-01-06

Reliable, solid, affordable

"Everything as promised, good condition. Prompt replies to emails. Safely-packaged equipment. Great Value."


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Verified Customer
Rating 10/10
5/5
2018-01-06

Great Service

"Great customer service and execution. Was able to test the rental lens to see if it fits my need. "


No Avatar

Verified Customer
Rating 10/10
5/5
2018-01-06

LensRentals is fantastic

"My first experience with LensRentals and I couldn't be more impressed. Excellent equipment (appears new) and very well-organized company. Ordering online is easy - everything clearly explained. Super fast delivery in their special packaging. Inside the package is a lovely envelop that summarizes how to return (enclosed FedEx return label) and simple instructions. You get a reminder a day or two before you ship it back and then confirmation when it's received. If you love the equipment and don't want to part with it you're given the option to purchase it. Highly recommend and plan on using them again."


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Verified Customer
Rating 10/10
5/5
2018-01-04

Fast and timely

"I just wish they had more of the newer equipment such as the Sony 100m 2.8 or the 100-400 Gmaster."


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Verified Customer
Rating 8/10
4/5
2018-01-04

Good service, extremely used equipment

"Could not have been happier with our service, but the equipment we rented was a little worse for the wear. Even with app calibration the Ronin struggled to completely stabilize, and would grind a bit while trying to calibrate. "


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Verified Customer
Rating 10/10
5/5
2018-01-01

Great Work

"From communication with the setup team and delivery and return everything was easy and given. The equipment was in perfect condition and packaged very nicely. I will use Lensrentals again. "


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Verified Customer
Rating 10/10
5/5
2017-12-30

Quick and Easy

"Great experience. Equipment arrived a morning after with my camera packed nicely. Returning the shipment was simple as well directions were listed. Didn't have any hassle. Loved my camera!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-29

Excellent Customer Service

"I have been working with LensRentals for several years now and they have been excellent and fix any mishaps with a win-win attitude! I am extremely happy with our professional relationship!"


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