• ADDRESS
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    GENERAL PHONE
    (901) 654-2140
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  • SUPPORT EMAIL
    support@lensauthority.com
    SUPPORT PHONE
    (901) 654-2140

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Review History & Profile See full Rating history

Product & services pricing 8.75/10
Chance of future purchase: 9.17/10
Shipping & packaging: 9.44/10
Customer service: 9.29/10
Return/Replacement policy: 8.57/10
Click a star to Write a Review!
5/5
2018-03-29

Excellent Quality

"I’m very pleasantly surprised with how the gear was appraised and the quality received. My only two complaints were having to verify who I was (not that big of a deal but weird) and that I had to sign for my package (I’m spoiled I suppose). Everything was a resounding positive experience!"

Helpful Cool

5/5
2018-03-29

Love

"I ordered 2 used canon L lenses prior and they came in EXCELLENT condition so I’m excited for my new(used) camera body to arrive so I can test it out!! "

Helpful Cool

5/5
2018-03-15

Excellent value for the money

"Just received my purchase of Canon 100-400 f/4.5-5.6L IS USM today. Everything is as advertised and in very good condition. Initial tests indicate very sharp lens. I am happy."

Helpful Cool

5/5
2018-03-09

Good Used Gear

"I ordered a used hard case from them, It still had the original tags attached and showed no sign of use. Shipped the same day as i ordered it and had very reasonable shipping fees."

Helpful Cool

5/5
2018-03-02

Great prices and fast shipping

"They are the best. I’ve been buying equipment from then for years and couldn’t be happier."

Helpful Cool

5/5
2018-02-24

Great experience

"Imo they underrate their used lenses. Mine arrived in great shape and was described as fair. I don't have a negative word to say about my purchase."

Helpful Cool

5/5
2018-02-23

A great first experience with Lens Authority

"I ordered a Voigtlander Nokton 50mm f/1.1. Got the lens at a great price. It was in better condition than stated in the description. The lens is flawless and came with the caps, hood, original box and paperwork. I feel like I just got a new lens for 60% the cost. The customer service was great too. They called me to confirm my order and when I didn’t initially answer they sent me an email letting me know they called to confirm my order. After a quick phone call back to them they shipped my order the same day. Fast free shipping w/ signed delivery required. They packed my lens in a oversized box with lots of air cushion wrap. I ordered on Wednesday morning and received my lens on Friday morning. I can’t express how happy I am with my whole experience with lens authority. I was a little skeptical at first buying used from a lens rental company but they really seem to care about their products and customers. Will definitely be doing business with them again. "

Helpful Cool

5/5
2018-02-20

Personal and excellent customer service

"My experience purchasing a video camera from LensAuthority.com was excellent. The used item was priced very inexpensively compared to other websites. The website was very easy to use; I could also purchase an extended warranty at the same time, which was convenient. I called to confirm the order and check shipping time and the phone was immediately answered by a person. Shipping was super fast. The shipping confirmation email had a really funny story too. Great experience! This is clearly a well run company."

Helpful Cool

5/5
2018-02-09

Great, Reliable and Professional

"I ordered a pretty expensive camera from them, that was more than at least half the price so I was a little skeptical but I figured I'd try anyway. I was not disappointed! I ordered my camera, received a call from them shortly afterwards to confirm my order and then they shipped it to me and even included tracking in the email they sent. Just received my camera today, works perfectly and looks just way I expected it to look! "

Helpful Cool

5/5
2018-01-26

OH MY GOD I LOVE THIS COMPANY

"I SPENT MY FUTURE WIFE'S WEDDING RING MONEY ON A CANON 300 MARK II, WITH NO REGRETS. THANK YOU LENS AUTHORITY! "

Helpful Cool

5/5
2018-01-17

Awesome

"They have awesome customer service "

Helpful Cool

5/5
2018-01-05

Lensauthority

"Reasonable price with great customer support."

Helpful Cool

5/5
2017-12-27

LensAuthority is the AUTHORITY

"Absolutely the best when it comes in selling use camera and professional video gear. This is my second purchase. Im glad I'd found them. Im saving loads of money on the items i have purchased. Total saved for the year about $2000.00 Thank you guys for the great email on how you guys ship and handle your packages with loads of care. I have recommend the site to many friends "

Helpful Cool

5/5
2017-12-27

Happy

"Professional, caring, customer friendly, great service, accurate item grading, on time shipping, who could ask for more? "

Helpful Cool

5/5
2017-12-22

Best purchase all year

"I got a classic Zeiss lens in mint condition at almost half the price of new. It was packaged as if someone really cared (unlike some major retailers who should know better). These folks also have a "down to earth" sense of humor - they take their job very seriously, but not so much life in general. It felt like the old days when you made a deal on a handshake and a beer."

Helpful Cool

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