lens.com
Eyewear
13,382 reviews
9.56 / 10
  • ADDRESS
    63353
  •  
  • BUSINESS HOURS
    Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    GENERAL PHONE
    1-800 LENS.COM (536-7266)
    FAX
    1-573-754-5200
  •  
  • SUPPORT EMAIL
    Service@Lens.com
    SUPPORT PHONE
    1-800 LENS.COM (536-7266)

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 9.20/10
Chance of future purchase: 9.05/10
Shipping & packaging: 9.25/10
Customer service: 9.17/10
Return/Replacement policy: 8.64/10
Click a star to Write a Review!
5/5
2018-06-12

TWhite

"Super simple. Fast delivery! Exact brand and prescription I needed. "

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Tina,
Thank you for leaving us this review. I am pleased to hear that you had a simple time ordering your lenses. We strive to provide the best customer service and lowest prices. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-12

1st time user

"Fast shipping! Contacts great! Great experience!"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Kaara,
Thank you for the review. I am happy to hear that you had a good experience ordering your lenses for the first time with Lens.com. We strive to provide the best customer service and lowest prices. Thank you for choosing Lens.com, we appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-12

Excellent!

"Good price & Fast shipping!"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Tae,
Thank you for the review. I am pleased to hear you had excellent experience ordering your lenses with Lens.com. We strive to provide the lowest prices and best customer service. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-09

Contact Order

"1st time to order through mail and very easy to do. We received them fast and the Coupon was a plus. So hopefully they'll offer another coupon on next order."

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Pam,
Thank you for the review. I am pleased to hear that you had a great first time order with Lens.com. We strive to provide the lowest prices and best customer service. Thank you for choosing Lens.com. We appreciate your business.
Thank you
Helen - Manager Lens.com ”


5/5
2018-06-08

Great Experience

"Everything as represented . Great prices"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Roger,
Thank you for the review. I am happy to hear that you had a great experience ordering your lenses with Lens.com. We strive to provide the best customer service and lowest prices. Thank you for choosing Lens.com. We strive to provide the lowest prices and best customer service.
Thank you
Helen - Manager Lens.com ”


5/5
2018-06-08

Good

"got my contacts fast. very convenient "

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Zamira,
Thank you for the review. I am happy to hear that you had a good experience ordering your lenses with Lens.com. We strive to make the ordering process easy and convenient. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com”


4/5
2018-06-07

I will order again

"Correct Rx and they fit well!"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Latoya,
Thank you for the review. I am happy to hear that you had a great experience ordering your lenses from Lens.com. We look forward to hearing from you again. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-07

Excellent prices...

"...but the rebate part is a little lame. Not sure how to redeem it."

Helpful Cool

5/5
2018-06-07

Such fast service

"Arrived in the mail so fast and process was easy my daughter loves her contact "

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Latasha,
Thank you for the review. I am pleased to hear that you received quick service on your Lens.com purchase. Thank you for choosing Lens.com, we appreciate your business.
Thank you,
Helen- Manager Lens.com ”


5/5
2018-06-07

FAST AND RIGHT

"EASY TO ORDER, QUICK TO RECEIVE THANK YOU"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Thomas,
Thank you for the review. I am pleased to hear that you had a great experience ordering your lenses from Lens.com. We strive to provide the lowest prices, best customer service, and quick delivery. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com”


5/5
2018-06-06

Couldn

"Great prices and speedy delivery. Will buy again."

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Paula,
Thank you for the review. I am pleased to hear that you had great prices and a speedy delivery. We look forward to hearing from you again. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-06

delivery time and pricing

"fast delivery - much sooner than promised.
great pricing, and secure packaging. I'd give 10 stars if I could!
"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Adam,
Thank you for the review. I am happy to hear that you had a great experience with Lens.com. We strive to provide the lowest prices and best customer service. Thank you for choosing Lens.com. We appreciate your business.
Thank you
Helen - Manager Lens.com ”


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dvw2
dvw2

Verified

5/5
2018-06-06

Bargain price same quality lenses

"Fast and efficient saved over $20"

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Donald,
Thank you for the review. We strive to provide the best customer service and lowest prices. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-06

AWESOME!!!!!!!!!

"I love Lens.com the price is great. I have Toric lenses and are usually almost $100 per eye for a 6 month supply. It cost me $23 per eye for 6 month supply! I received the order with in a week after ordering...I am so happy I found lens.com "

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-15-2018

“Roxanne,
Thank you for the review. I am pleased to hear that you had an awesome experience with ordering your lenses from Lens.com. We strive to provide the lowest prices and best customer service. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com ”


5/5
2018-06-06

Great Prices, great service

"My order was correctly filled and at a great price. Delivery was a little longer than expected."

Helpful Cool
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Lens_HJ from Lens.com has responded
Posted Jun-11-2018

“Frances,
Thank you for the review. I am happy to hear that you had great services and great prices. At Lens.com we strive to provide the lowest prices and best customer service. Thank you for choosing Lens.com. We appreciate your business.
Thank you,
Helen - Manager Lens.com


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