• ADDRESS
    10011
  •  
  • BUSINESS HOURS
    Mon. - Thus. 9:30am to 5:30pm EST Fri. 9:30am to 1:00pm EST
    GENERAL PHONE
    (800) 637-6880
    FAX
    (212) 691-7286
  •  
  • SUPPORT EMAIL
    custserv@leisurepro.com
    SUPPORT PHONE
    (800) 637-6880

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
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  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.96/10
Chance of future purchase: 9.00/10
Shipping & packaging: 8.70/10
Customer service: 8.75/10
Return/Replacement policy: 8.67/10
Click a star to Write a Review!
3/5
2017-11-09

Missing Parts

"Ordered a dive flag float combo. Only received the float. Had some lack of communication at first but once we both understood the situation, leisure pro sent me the missing parts and refunded me the purchase price."

Helpful Cool

5/5
2017-10-26

Pleasantly surprised

"This wetsuit appears to be very well made with multiple detailed extras to include skin-in flap seals in extremities, 3 heavy duty zippers with internal sealing flaps and a comfortable neck seal plus back of knee flex panels. I was impressed with the flexibility even though it is a snug fit. The sizing was exactly as the sizing chart stated for the size I choose. I only wish the waist was smaller so the fit would be customized to me."

Helpful Cool

5/5
2017-10-25

Great product at a great price, but the service was amazing!

"I waited until past the last minute to place my order. At 4:00PM on the day before I needed it. I called and was told it probably wouldn't ship out for another day which would have caused some havoc for my travel plans. I decided to sacrifice some of the things I had planned so I could stick around for another day to get the item I needed.

The very next day I was elated to see the UPS truck pull up in front of my office and deliver my item. They obviously put in extra effort to see to it I got the item I needed in time to save my travel plans.

That amazing service and a personal touch you don't always get from the major on-line retailers.
"

Helpful Cool

4/5
2017-10-23

Superb service

"Every thing was great except I thought charger for the 4 batteries was included..I looked up the charger it was different charger that your sales person was going to sell me. Anyway thank you much.. "

Helpful Cool

4/5
2017-10-23

New to the Pro!

"Good price, good products, great online customer service! I spent about 10-15 min online asking questions about items and diving related stuff! The customer service member from Colorado was very knowledgeable and was a pleasure to speak with!
"

Helpful Cool

5/5
2017-10-19

Happy feet

"Very satisfied with shipping time "

Helpful Cool

5/5
2017-10-19

Great Mask.

"Perfect purse scuba and works exactly as advertised"

Helpful Cool

5/5
2017-10-18

Reviews were helpful.

"My order came early! It's great. I'm glad I bought a larger size than the chart indicated. I could even have gone two sizes bigger."

Helpful Cool

5/5
2017-09-11

Scubapro mens' definition 3mm wetsuit

"Excellent experience with leisure pro. Extremely satisfied. I had initially received my wetsuit and it was a bit small, I exchanged it for one size up and it fits great. Very smooth return process with no added cost. I am always very pleased with leisure pro! Would recommend it to any of my diving friends."

Helpful Cool

5/5
2017-09-08

Fast delivery and great selection!

"Great job! The search function is sometimes hard to use, but great service!"

Helpful Cool

5/5
2017-09-08

challenges of the Unforseen.

"I had done biz with L.P. in the past, this time I'm giving 5 stars bcs the product (service) is pretty consistent until one gets to the human interaction.
After experiencing some level of misscomunication based on people seemingly not getting the full message in English (reading & understanding exactly the request) still give the high mark.
Will do biz again with L.P. only different agent i'd consider to interact with.
"

Helpful Cool

5/5
2017-09-07

Excellent service with Leisure Pro.

"Our snorkel vest arrived. Both were too small. We returned and received our newer (larger) vests within a week. Very easy to shop with Leisure Pro. Thank you"

Helpful Cool

5/5
2017-09-05

Absolutely great service!

"Great resolution of small issue."

Helpful Cool

5/5
2017-09-02

Reg Shopping

"My experience whenever I use Leisure Pro is always a positive one. Great job with advise and website is the easiest I've used when I'm looking for SCUBA stuff.
"

Helpful Cool

1/5
2017-08-29

Customer Service NONE - mailed me two left handed gloves on Med and one Large

"Ordered two pairs of gloves 7mm. They mailed them. We each tried on one and felt we were ok. Went diving in MN a few weeks later in a lake. We had to walk into the lake down a hill with all our gear on. Once in the water we tried to put our gloves on and I noticed I was mailed two left hand gloves. One med (which I wanted) and one large. We were unable to dive where and when we wanted because of this. I had to pay to mail back their mistake. My exchange/return has been with them for over a week and customer service keeps saying "now the gloves are in inspection, allow two more days" and "now the gloves are in holding allow two more days". They are not responding to me and giving me the run around. And for those of you have ever dove in MN, it is not ocean diving... You have to walk down hills into lakes, it isn't easy. POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!! SEND ME MY MONEY BACK!! I will never use them again and I would encourage everyone to find a new store"

Helpful Cool

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